I hope my answer can help the poster solve the problem

Shopping websites like Taobao that are highly utilized by the public are good soil for hackers to plant infectious viruses and account-stealing Trojans. , just like the problem encountered by the poster, he pretended to send a file but actually had a virus planted in it. If he accidentally opened it, the virus would quickly replicate and infect the entire computer. Now it is recommended that the poster immediately perform a virus check. The virus check below The killing method is for the poster's reference

1. Download Tencent Computer Manager - conduct a safety check on the computer, and open all firewalls to avoid infection of other files in the system and prevent viruses from invading again. It is the first line of defense against viruses. , especially important.

2. Open Computer Manager - Antivirus - Lightning Scan/Comprehensive Scan. Remember to turn on the little red umbrella engine during antivirus.

3. In order to be more secure, you can also clean up stubborn Trojans on your computer. The method is very simple. Open Computer Manager - Toolbox - Security - Stubborn Trojans to clean up stubborn Trojans

4. At the same time, I also suggest that if the computer has high-risk system vulnerabilities, the computer itself is not safe and can easily be infected with viruses and Trojans. It is recommended to use Computer Manager to regularly repair system vulnerabilities. The method is to open Computer Manager - Repair vulnerabilities - One-click repair

5. It is best to restart the computer as much as possible after anti-virus or cleaning up Trojans to ensure that redundant system cache files are cleared to avoid repeated infections.

6. Do not accept files and pictures sent by strangers as they may contain Trojan viruses. It is also recommended not to enter dangerous websites as they may contain Trojans.

The poster can make a complaint by calling Taobao’s customer service and check the account details

My answer above is for the poster’s reference to solve the problem, and I hope you will adopt it.