Return the Huawei mobile phone, open the Huawei Mall APP, then open the personal homepage, find the product order, click Apply for After-sales, and select Return for Refund. After that, the return address will pop up automatically, and you can choose the pick-up service. You can also open the Huawei Mall software, find the customer service of the mall store, and then contact the customer service to return the goods.
Huawei refund:
Click "My Orders" to view all orders in Huawei Mall. If you want to return the goods, just click the return button at the back of the order. An agreement will pop up after clicking. Click OK directly. Enter the return interface, fill in according to the actual situation, and then submit. After submission, it will wait for approval. After the approval, just send the goods back to the corresponding address. Generally speaking, choose to pay the freight.
After you click to cancel the order, the system will automatically apply for a refund form for you, and the refund will be completed within "5 working days" from the date of cancellation of the order in the mall. The specific arrival time depends on the processing speed of the third-party payment platform or bank. Generally, it takes about 1-3 working days for Alipay, and 3-5 working days for Tenpay, online banking and credit cards.