(1) Etiquette when guests visit.

Note:

① When guests come, you must stand up to greet them and greet them politely, such as "Welcome", "Hello", "Long time no see", "How's the business?" .

② Even if you have work at hand, you should pause and greet the guests.

③Don’t keep guests waiting. If you have to, explain the whole story and apologize.

④If a colleague calls for a call while entertaining guests, ask the caller to call back after a while, or tell him or her to call back.

⑤ If there are important matters, make a note for the guest. Don’t go in and out of the reception room all the time. Send the message directly to him.

⑥ The last seat is near the entrance of the reception room. Guests are asked to sit at the upper seat as much as possible.

(2) How to introduce guests?

In business dealings, we often rely on introductions to make connections and promote business. Popularity is more valuable than property. No matter what position you hold, you must be proactive in communicating and be enthusiastic about introducing others to you.

When making introductions, certain rules and etiquette should be followed to avoid rudeness or embarrassment.

Generally, the younger ones are introduced to the older ones first. If the status is different, the lower-ranking ones are introduced first to the higher-ranking ones. When introducing men and women, introduce the man to the woman first. When introducing a colleague to a foreign guest, first introduce the colleague to the foreign guest. Relatives and outsiders are similar. This aspect has been described previously.

After introducing the name, it is advisable to say something like "Su Yang" and "Please take care of me" is a Japanese idiom. It seems to be foreign when used in China, so it can be used as a polite phrase when saying goodbye.

(3) Etiquette for entertaining guests.

Points to note:

① When entertaining customers, the place and dishes should suit the guests’ wishes, and transportation should also be considered.

② Generally, banquets do not need to be too particular about the seating arrangements when entertaining, but the main guest should sit at the top and the host should sit on the left. The position order decreases with distance from the higher position.

③After the toast, if your boss does not shout "please", you should not take action first. If you are responsible for the concierge of the banquet, you should shout "please".

④ Young, low-ranking staff are responsible for contacting, negotiating, paying bills and other matters with the restaurant. Don't go in and out frequently unless you have nothing to do.

⑤ The toast is led by the host. Others, such as deputies and staff who are familiar with the guests, can also toast.

⑥When toasting, hold the cup (a water cup used for Chinese dishes) with both hands. Do not pretend to be familiar and pat the guest on the shoulder.

⑦ Don’t pour the wine too full, and don’t touch the mouth of the bottle to the cup.

⑧Don’t force your guests to toast.

⑨Be gentle and generous when eating, and match the speed of the host and guests. If you can eat it, you can ask the waiter to put the leftover vegetables in your bowl and enjoy it slowly. This is "food virtue" and is not rude.

⑩If the guest is a little restless and looks at the watch from time to time, ask if there is anything wrong to avoid embarrassment.

(4) How to conduct sideshows?

Note:

① When going to a lounge or karaoke room, you must first understand the guests’ hobbies.

② If you like listening to music, you should go to the Singing Star Singing Lounge; if you like singing, you can go to the Guest Lounge. If you like listening to music, you should go to a restaurant that plays music.

③In a karaoke lounge, when others sing, you applaud and support them, and when you sing, they will also cheer you up.

④When you want to sing, go on stage yourself first, and then invite guests to come on stage.

⑤ The person who starts singing does not have to be a high level person, as long as the enthusiasm brings the atmosphere.

⑥If you don’t want to sing, don’t force it.

⑦ When entertaining guests, they may visit more than one place, such as restaurants, bars, nightclubs, saunas, massages, etc., so be prepared. If the other party entertains you in turn, it will be disrespectful to the company.

⑧When paying the bill, you can avoid embarrassment when the other party is in the toilet or not paying attention.

⑨ Bring a credit card to prevent unexpected expenses. Bring two or three types of credit cards, as some stores may not use one of them.

(5) Special points in entertaining guests

When entertaining guests, you must respect their preferences.

For example, some guests don't like to eat Western food, so going to a luxurious Western restaurant is simply a waste of money. If your customers are afraid of heat, don't go to a Korean barbecue restaurant or a Southeast Asian restaurant. If customers don’t like Japanese food, they shouldn’t go to Japanese restaurants.

Older people should avoid fatty foods and meat-heavy dishes. Young people prefer Western-style hospitality. As for whether to go to a happy place and how much time it takes, it all depends on the guests' habits and wishes.

In our country, it is very particular about the exchanges between relatives and friends for New Year greetings, so it is inevitable. Recently, many companies have also become popular in group greetings.

It is necessary to prepare gifts for New Year greetings. Generally, cakes and sugar boxes can be used. The supermarket will naturally wrap the flowers in paper for you. For close relatives or elders, it is also appropriate to give foreign wine and cigarettes; it is also okay to give wine to them because they like it.

When greeting guests, you must respect their preferences; after introducing your name, you should say something like "Su Yang"; when guests come, you must stand up to greet them; at the wine table, your boss did not say "please" "Use", you should not make the first move or speak...