1, bank counter
Cardholders can bring their valid identity documents and bank cards, fill in the data change application form at the issuing bank outlets, and then go to the counter to handle it.
2. Online banking (take Think pad X 13 Ruilong laptop and Windows 10 operation as examples).
If the cardholder uses this method to query the reserved mobile phone number, he must first open the online banking function of the card, and then insert devices such as U shield into his computer and log in to the online banking to query the reserved mobile phone number.
The method and steps are as follows:
(1) After logging in to personal online banking, select from the menu.
(2) After clicking Customer Service, select-
(3) Go to the next step and inquire the contact information of customers. If the provincial capital is missing, stay in the column shown below, drop down the scroll bar menu, select the second line, and click the query button below to enter.
(4) You can see that the long-standing number is still retained. Pay attention to whether the reservation at the fourth counter is empty. If it is recorded as, it is very lucky. Just write down the corresponding number. This is the reserved mobile phone number.
3. Telephone banking business
The cardholder calls the customer service phone of the issuing bank, selects "Manual Service" according to the voice prompt, and then completes the relevant operation according to the prompt of the customer service staff.
Extended data:
Modify the reserved mobile phone number of the bank card in the following ways:
Bank counter change binding:
1. Bring your ID card and bank card to the bank counter;
2. Inform the staff to handle the binding business, fill in the application form and queue up for the number;
3. Call the counter number and submit your ID card, bank card and application form. Enter the mobile phone number and verification code according to the prompt;
4. Binding has been changed successfully.
Change binding online:
(Take Think pad X 13 Ruilong laptop and Windows 10 operation as examples)
Log in to a bank account;
1. After logging in, click the Customer Service Options option.
2. Under the customer service option, click "Internet Banking Security Management".
3. Click the online banking security management option, click the security authentication mobile phone number, and then click Change the security authentication mobile phone number.
4. In this step, you should first select your account, then enter your mobile phone number, and click the button to get the verification code of your mobile phone.
5. After clicking the button, a short message will be sent to the mobile phone, and a verification code will be displayed on the short message. Enter the mobile phone verification code, and then click the submit button to modify the binding successfully.
To sum up, the reserved mobile phone number of the bank card cannot be modified on the mobile phone, but it can be modified by the above methods. Please consult your local bank for details.