Under normal circumstances, the annual fee for China CITIC Bank credit card is non-refundable once collected.

According to Tanqi Finance.com, under normal circumstances, the annual fee for China CITIC Bank credit card is not refundable once collected. If I do not know the charge of the credit card annual fee, I can call the CITIC Bank credit card customer service hotline 40088-95558 to request a refund of the credit card annual fee. Customer service may say that it cannot be refunded, or ask the cardholder to make a certain number of purchases before the annual fee is refunded. If the cardholder is not satisfied with the processing result, the cardholder can call the CBRC complaint consultation hotline 010-66279113 (working days 9:00-11:30, 14:00-16:30) to make a complaint. Of course, the bank can also provide a credit card acceptance agreement signed by the cardholder himself, or a phone recording to prove that the cardholder is aware of the annual fee charges. Please make sure that you are truly unaware before making a complaint.