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What should I do if I have a problem with my credit card bill?

1. First of all, carefully check every credit card transaction this month. You can search it directly on the bank APP, or you can search it in the backend of the UnionPay Cloud QuickPass APP, and put the receipts you kept during consumption. Take out the signed bill and compare it to find out the objectionable consumption;

2. Call the card issuer to notify the credit card statement of any objection, then print out this month's credit card statement and circle the objection above. For consumption, fax it and the consumption voucher to the card issuer as a consumption voucher. At the same time, the cardholder's name, account number, type of error, date, amount and information evidence must be noted.

3. The card-issuing bank will investigate after receiving the information. If an error is found, it will be corrected. If there is no error, the card-issuing bank will also explain clearly to the cardholder the reason for the objection.

Extended information:

Note:

The bank statement will show that the personal credit report is generated based on the records of loans and debits between the individual and the bank. It reflects the basic situation of past business transactions. If an individual does not have a credit report, it is difficult to borrow money from the bank;

In the upper left corner of the credit card statement, there is usually a column to remind you how much credit limit you have. The so-called credit limit is the total amount of overdraft that a credit card holder is allowed to have. A common misunderstanding that people often make is that they forget their credit limit. It doesn't matter if you use less of your credit limit. If you accidentally exceed it, not only will you not be able to enjoy the interest-free treatment, but you will also be charged an over-limit fee.

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