Three months before the deadline, the collection calls of Industrial Bank were basically only for cardholders.

If it is overdue for more than three months, Industrial Bank may call the cardholder's company or neighboring relatives and friends to inquire about the cardholder's specific situation, or notify the cardholder to repay. Of course, if the overdue amount is too large, the staff of Industrial Bank may also visit the cardholder to verify the cardholder's specific situation and repayment ability.