It’s not credible. The customer service phone number of Bank of Communications is 95559, without area code.
If you check the Bank of Communications credit card page, you can see that the credit card service hotline is: 400-800-9888. The customer service phone number of Bank of Communications is 95559. Therefore, it would be suspicious if an individual receives a call from a bank customer service number with an area code and asks about some credit card issues. Branch staff reminded that adding the area code before the customer service number is a scam call, and consumers need to be vigilant.
Most of these customer service numbers with area codes are generated by scammers through various number modification software. They use the excuse of increasing the credit card limit to obtain consumers' credit card information and commit fraud.
Extended information:
Safety tips:
1. Please do not click on text message links at will and do not provide personal information.
2. Keep your credit card number, password, and verification code properly.
3. CMB credit card points are permanently valid and there is no such thing as redeeming points for cash.
4. Please apply for a credit card and increase the credit card limit through formal channels.
5. Please upgrade the mobile banking software through formal channels.
6. If you have any questions about receiving bank-related text messages, it is recommended not to do anything for the time being and contact the official customer service staff for consultation as soon as possible.
7. If you accidentally fall into a scam, please call the police in time. If you have any questions about the information received, please verify by phone through the bank's official customer service number.
Reference materials: People's Daily Online - A "new trick" in text message fraud as the Spring Festival approaches: Impersonating the bank's official customer service number
Reference materials: China News Network - Bank reminder: Add the area code before the customer service phone number A scam call