Current location - Trademark Inquiry Complete Network - Overdue credit card - How to reject sales gracefully and efficiently?
How to reject sales gracefully and efficiently?

Be concise, to the point, and to the point

1. No need

Answering these three words directly is the most effective, and there is no need to add reasons afterwards, because if you give If you explain your reasons, it will make people think that you are actually negotiating and bargaining with them, and then the other party will feel that their explanation is not enough. After being trained in speaking skills, they will definitely work harder to convince you of your reasons, and then you They will then refute them and form a cycle, thus turning into the head-scratching situation we often encounter.

So the most effective way is to give these three words directly. If you want to be more elegant and polite, just add the word "thank you". If they ask you "Why don't you need it?" In fact, I just want to guide you back to the set of logic I mentioned above, and you only need to keep smiling and reply: "No need, just no need, no reason~", the other party will know that you are really not interested. So that you no longer ask for trouble.

In addition, from the perspective of the salesperson, they actually hope that if you are really unwilling to spend the money, it is best to refuse from the beginning. On the contrary, if you then offer a lot of If there is a reason, they will really think that you are interested and need it, so they will just impulsively pay. In the end, you will always be hesitant and refuse to pay, which will make them very disappointed and waste time in vain. That energy could have been spent on the next one.

So to sum up, being simple and rough is good for both others and yourself~

2. Keep a cold face to the end

I know that sometimes when entering a sales environment, I encounter When meeting a salesperson, the most troublesome problem is not that you can't reject them outright, but that they don't give you a chance to express your attitude. It's like a man who wants to pursue you, but he doesn't show his affection through all kinds of words and actions. , if you take the initiative to say, stop being so nice to me, I won’t like you, they will pretend to be innocent and say, I just treat you as a good friend, I didn’t mean that. In the same way, if the salesperson just gets close to you at first and pretends to chat with you, oh, your dress suits your skin color very well, your hair is of good quality, how do you usually take care of it? You clearly know that she is looking for an opportunity to sell, but you can't expose it, because like the person chasing you, they will accuse you of thinking too much and being a villain.

So you can only pretend to be cold and ignore them to the end. When they say something to you, you should pretend not to hear it, or just put on headphones and listen to music. (Oh, by the way, I also encountered a tour guide who scolded you for wearing headphones and disrespecting his work when you were on a tour! Bullshit!)

No matter how they praise you, you will thank them. You really know how to talk. After a few rounds, you will know that praising you is useless. In the end, you will ask the question of recommending your own products for the sake of the requirements of your job - to give it a try?

As long as they talk about products, you will not like them and have no interest.

/I know it all, I will understand it myself.

/Needless to say, don’t waste everyone’s time.

/Don’t buy it. I wish you a happy work. For your efficiency, I suggest you not waste your time with me. Thank you.

/It’s boring to talk about it again

/I know you are trying to sell it, and you also know that I just want to experience it and see it. ?

Surprise and strike first

I know that most people still blurt out the reasons behind it out of politeness or phobia of embarrassment or language habits, so they are unable to use the first move. Effect, so how can you turn defeat into victory after entering into a turn-based system with a salesman? I hope the following tips can help you.

3. Anti-sales

In this era where everyone is a salesperson, I believe that everyone is selling goods to some extent. If not, friends and relatives at home will always Are you a micro-business person or someone who sells houses or sells insurance? If you occasionally feel unhappy with the other party for delaying you and want to fight back, I suggest you follow the principle of "Why should I allow you to waste my time with you to train your sales pitch? No "Allow me to practice my sales skills, maybe we won't lose in the end~" mentality, vigorously promote your own or relatives and friends' products or services to him, maybe in the end, you will gain a favorable favor for yourself. Kill two birds with one stone~

Specifically, you can say: "Yeah, I think you are right, but I think it is more important than skin care/hairdressing/fitness to arrange your own insurance to improve your risk resistance in life. Ability!" or "Wow, what you said makes sense. I really want to buy it, but I don't have the money because I recently bought insurance. Have you bought it? ..."

Most of the time, the other party will be infuriated by your anti-sales behavior and give up on talking to you~ you win

4. Borrow money

I have met you once or twice After giving up the excuse of money, the other party never gave up and said that he wanted to lend me money, because he started to play the emotional card and treated me as his friend. This is a common sales tactic, those who sell clothes and beauty services Every time I see you, I praise you to the heavens and treat you better than my own sisters. This is why.

Back to the topic, many people are embarrassed when it comes to this, right? If you borrow it, you will buy something you don’t want for nothing and add debt; if you don’t borrow it, it’s unjustifiable.

My suggestion is to pretend from the beginning that you really really want it but don’t have the money. If the other party is willing to lend you money, you will not refuse them, but you have to show that , the time to pay it back may be far away... If the other party is willing to lend you all this, it doesn't matter. After the transaction is completed, he will run away and be blocked by phone and WeChat. Anyway, their internal staff will not have a big problem handling the refund, and you can just escape. , once again successfully got rid of these brown candies~you win

5. Non-mainstream

How to explain this trick... I need to popularize it for everyone, the "pain points" in marketing , to magnify your problems is to strengthen your rigid needs. The two most basic rigid needs of ordinary people are "survival" and "reproduction". The food, housing, transportation, making money, etc. that evolved from them are all for a better survival. Or in exchange for living conditions; and beauty salons, hairdressing, manicure, manicure, clothing, etc. are to improve one's charm and attract people with better and more perfect fertility conditions to reproduce with oneself... Well, ahem, that's a bit far, so in the mainstream The theory is that we need to be beautiful and rich. In response to these views, salespeople will strengthen you to cater to these mainstream views, such as gyms and diet pills to help you lose weight, beauty and plastic surgery shops to help you remove freckles and acne, and real estate agency insurance. The promotion allows you to preserve and increase the value of your money...

But if you do the opposite, when the other party asks you to buy these products that enhance your ability to survive and reproduce, you can just say, my boyfriend I like that I am fat, and freckle makeup is a trend now. I intentionally left it on for natural beauty; beards look sexy on men! ;My boyfriend is too old and I don’t want to look too young. People always think that I am his mistress, so I don’t want him anymore; I don’t want to buy a house because I think the money is too much. I plan to commit suicide after I live to be 30. Keep it. House insurance is useless...

You win.

6. Strike first

One of the girls went to get a haircut. The male barber sat down and the other girl spoke first: "Brother, who are you?" ah? How old are you? Are you married? Why haven't you gotten married yet? Nowadays, men are under a lot of pressure to get married. Then, there is no more.

Talk to him about how he used rights protection methods to get a refund the last time he had a bad service experience. He even said that he would write a post to discredit it and force the merchant to issue a refund and apologize...

Exposed on the spot:

As long as you analyze their profit structure and point out their marketing model, you can know that most of their prices are used for rent, employee commissions, and advertising expenses. You can say that you You can choose a place with not so good decoration and location, and just pay half the price for genuine products and services.

Limited time offer, using the scarcity mentality

Speaking of people of the same age buying it, using the herd mentality

Being considerate and considerate of you, using It’s a reciprocity mentality

Not a good experience

I already have 5 credit cards and I always forget to repay them and still have to pay the penalty

I bought it last time It just broke in less than 2 months

My friend bought yours last time... He said it didn’t work, don’t listen to others, yes, don’t listen to others, so I don’t want to listen to you now You think it’s good but I don’t think it’s necessary

You win

I saw on Dianping that your customer reviews are not very good,

Nowadays, most shops will use Meituan or Dianping. If you make a purchase, you will get reviews, and if you get reviews, you will get negative reviews. You can directly say that after reading the reviews, you feel that your store is not very reliable, and they will If you say, don’t listen to others and rely on your own judgment, then you can say, yes, I don’t want to listen to you either, I don’t think it is reliable~

Pretend to be stupid to the end

Asking something very basic and idiotic, ah, what is picosecond, why must women look good, and why do they need to moisturize? What? Is there something wrong with my skin? Your skin is not as good as mine and why are you trying to sell me products? Are you sure your products are effective? How did you see that my face is dry?

Of course, I know that the people who click on this article are soft-tempered and want to save face. (For example, I am this article. This article is actually written for myself.) I definitely can’t be tough, so , the following methods are safe and effective without losing face.

/p>

#Pretend to be very interested, agree all the time, and finally refuse to pay for the reason that I feel uncomfortable, the effect is not good, and I don’t like it

#My mobile phone is out of battery My mobile phone I just fell in arrears and I didn’t bring my mobile phone

One trick to kill

#Reply in Japanese or Korean, こんにちは. Private はにほんじんです. The first is the beginning of China.

#Look at each other, two eyes staring at him and one eye: "There is a dish on your teeth"

#First give a smile and say: Actually, we are peers

p>

The golden cicada escapes from its shell

Set an alarm for a similar time, pretend to answer the phone after it rings, and say that my friend can’t stop on the way to pick me up, it’s too late, I’m in a hurry, I’ll do it next time

Move with emotion and learn with reason

I’d better go back and think about it. It’s impossible for me to go into a store without knowing enough about it. I’ll just buy whatever the clerk tells me to buy, otherwise I’d be Wang Sicong /Jack Ma/Bill Gates/I also have to buy and go bankrupt

Ridiculous bargaining price?

If you give me a XX price, I will buy it

This is usually the case The people who sell to you at Dynamic Power are all ordinary clerks, not just branch managers. They have no pricing power, so they only need to give you a very low "psychological price" and say, if you don't buy it at this price, the other party will have nothing to do, so they can only think in their mind. mmp, smile on your face~

You win

Psychological hint:

Methods are techniques, mentality is the way.

If you can establish a rational consumption concept and stable intrinsic value, you will not be easily led by others and feel embarrassed even if you want to say "no". Of course, it is still very useful to recite three sentences silently every time you are being promoted~

Don’t be soft-hearted, don’t be soft-hearted, don’t be soft-hearted! Say it again and again!

If you relent and let the salesman start the conversation, they will think you are a potential customer and try their best to convince you.

If you are soft-hearted and pay for their work, they will only laugh at you for being such a soft persimmon. It would be great if you meet another victim.

If you are soft-hearted and pay for your own self-esteem, you will never be able to accumulate the first pot of snowball gold and achieve financial freedom.

Methods will not teach you life, lessons will make you no longer weak.

Prepaid consumption and advanced consumption provide merchants with room for capital turnover, but leave no room for idle areas in their homes. Thousands of dollars can be spent only when necessary, even if they are usually placed in Alipay to collect interest. Doesn't he smell good?

Only when you feel a lot of pain and get used to regrets will you realize that a simple refusal will not cause trouble to anyone, but paying with a soft heart will bring a lot of trouble to yourself. The money you have worked so hard to earn is not just to buy face in front of strangers! ! !

Above, over!