It is recommended to report the loss of the card as soon as possible.

If the China Merchants Bank All-in-One Card is lost, it is recommended to make a "verbal report of loss" as soon as possible (can be done on an agent). If you do not remember the card number, you can report the loss verbally through your ID number. Freeze the account to ensure the safety of funds. You can report the loss verbally within the validity period of the verbal report ( Valid for 5 days from the day of "verbal loss report"), bring the original account opening certificate to any counter of our bank to make a "written loss report" to get a new card. The written loss report handling fee is: 10 yuan/transaction, and it is free for the Golden Sunflower Card.

Warm reminder:

There is no age limit for written loss report applications, but if a person under the age of 16 is required to apply for a written loss report, a legal representative must apply.

If your China Merchants Bank credit card is lost, in order to ensure the security of your account, it is recommended to report the loss. If you do not report the loss in time, there will be greater risks. For example, overseas online payments can be made through the card number, CVV2, and validity period. You can log in to online banking or mobile banking and enter "Card Management - Credit Card Loss Report" to easily complete the loss report operation or call our customer service hotline - 2+#. There will be a handling fee of 60 yuan for each card, and it is free for platinum cards.

Finally, you contact the issuing authority to apply for an ID card.