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Why can’t I pay with my China Merchants Bank credit card? He said: Your bank card holder information is incorrect. It may be that the name and ID card are wrong (if it is an attached card)

Hello, because your question involves account information inquiry, in order to ensure the security of your card rights and personal information, please log in to the credit card website and use the credit card intelligent service platform (WeChat, QQ online service), or Call the credit card 24-hour service hotline 400-820-5555, 86-21-38784800 (overseas), we will be happy to serve you!