1. Log in to the "Reward World" channel in the credit card area of China Everbright Bank and enter the points redemption page;

2. Select the gift you need to redeem, click the picture or name of the gift to enter the gift details page, and then click "I want to redeem" to add the gift to your shopping cart;

3. On the shopping cart page, select "Continue Redemption" or click "Enter the Settlement Center" after confirming the gift redemption;

4. After filling in the personal information correctly, click "OK" to enter the order confirmation page; ?

5. On the order confirmation page, select "Credit Card Billing Address" or manually enter the delivery information and select "Specify Delivery Address";

6. If "Designated Delivery Address" is selected for delivery, please enter the "Verification Code" and click to obtain the dynamic password;

7. Enter the dynamic password you obtained and click "Next" to complete the gift exchange.

Customer service telephone exchange

Credit card customers of China Everbright Bank can call the 24-hour customer service hotline of China Everbright Bank at 95595 and choose manual service to redeem points or inquire.