Hello, common reasons for failure of credit card online payment (including mobile payment): 1. The card does not have the online payment function or exceeds the online payment limit. You can log in to mobile banking (web version) and enter the "Online Payment" settings and modifications; 2. The query password has not been entered. If you forget to check your password, click here: /MobileHtml/CreditCard/CustomerService/cs_CheckCustomerinfo.aspx?Type=H; (Reset) 3. Exceeded our bank’s single transaction limit for specific payment channels. Credit card. Insufficient credit card available limit.