Hello, if you need to handle our credit card business, if you have confirmed the transaction, but the merchant system shows that the payment is closed, please log in to the credit card online bank and click "Online Payment Transaction Inquiry" under the "Online Payment" field to find the "Order Number" of the online transaction. Contact the merchant with the order number to verify the processing of this order.
(If you have any questions about other CMB credit cards, please search for "4008205555" among QQ corporate friends and add "CMB Credit Card Center" as your friend; Or search for "cmb4008205555" on WeChat, and pay attention to "China Merchants Bank Credit Card Center" for consultation. Thank you for your attention and support to China Merchants Bank! )