1, browser reason;
2. Network problems;
3. The online banking problem of China Everbright Bank.
Solution:
1. Reinstall the browser, or reopen the online banking with a different browser;
2. Call the network operator and ask if the line is clear;
3. Call the customer service hotline of China Everbright Bank at 95595 to find out whether it is an online banking problem of China Everbright Bank.