The telephone number of official website Commercial General Office of Banking Regulatory Bureau is 0 10-66279754, the telephone number of large banking department is 0166279592, and the telephone number of policy banking department is 0 10-6679354.
12363 consultation and complaint telephone number for financial consumer rights protection. Consumer complaint calls span banking, securities, insurance and other financial fields.
The purpose of opening the telephone number 12363 is to unblock the channels for financial consumers to consult and complain and protect the legitimate rights and interests of financial consumers. The acceptance scope of complaint telephone includes financial consumption complaints within the statutory duties of the People's Bank of China, as well as complaints involving cross-market and cross-industry financial products and services.
In case of disputes with financial institutions when purchasing financial products and receiving financial services, the public should, in principle, complain to the financial institutions first. If the financial institution refuses to accept or handle it within a certain period of time, or is not satisfied with the handling result, it can complain to 12363 by telephone.
Bank supervision refers to the government's supervision and management of banks, that is, the government or authoritative institutions supervise and guide banks through legal and administrative means to ensure that banks comply with various regulations and avoid careless business practices. Bank supervision refers to the government's supervision and management of banks, that is, the government or authoritative institutions supervise and guide banks through legal and administrative means to ensure that banks comply with various regulations and avoid careless business practices.