1, customer service return visit: Postal Savings Bank will call back customers. This will happen when a new credit card or loan business is launched, or when the bank's back-office system has an automatic return visit function. The purpose is to confirm whether I apply or not, and to find out the customer's satisfaction with the service.
2. Confirm information: In order to ensure that the information in the customer database is accurate and up-to-date, the Postal Savings Bank updates the data by telephone verification to verify the customer information. This helps to provide better and more accurate services.
3. Prevention of fraud: In order to protect customers' financial security and personal privacy, the postal service will take the initiative to call customers to remind them of such fraud and convey relevant precautions.