If the credit card of China Merchants Bank is lost, stolen or occupied by others, the cardholder shall report the loss immediately. The risk of theft of a credit card after loss reporting shall be borne by the bank, and the non-password consumption within 48 hours before loss reporting shall enjoy the protection of card loss according to the prescribed rules. If the card is not reported in time, the risk will be borne by the customer. Please call the credit card customer service hotline and select "2#" to transfer the loss to the customer service specialist.