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What should I do if Everbright Bank fails to receive a valid token?
1. First of all, the Sunshine Token of China Everbright Bank is a passport for online banking login and transaction. Don't show it to others or use it.

2. Secondly, call China Everbright Bank's 24-hour customer service hotline 95595 to make inquiries.

3. Finally, go to the counter of the local outlet to collect it.

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