Summary of nurses' personal work (in 20xx, I carried forward the revolutionary spirit of treating patients and saving lives with the service concept of "patient-centered" and a serious and responsible work attitude, and did a good job in nursing and completed the work tasks conscientiously. The summary is as follows:
First, do your duty and do a good job in nursing.
As the saying goes: "three points of treatment, seven points of care", after more than 20 years of nursing practice, I feel the importance of nursing work more and more. In my daily work, I insist on dressing neatly and generously, using civilized and standardized language, being kind and polite. Strictly abide by medical ethics norms and operating procedures, carefully write nursing records, do everything possible to alleviate the pain of patients, and do their jobs safely. No matter the family members of employees or local patients, I always treat patients as relatives, with good attitude, friendly words and gentle movements, patiently answering patients' and their families' inquiries about the illness, as well as matters needing attention in family treatment and health care. There was no verbal conflict with patients, and there was no dispute caused by service attitude, service efficiency and service quality, which was well received by patients and their families.
Second, play a role and do a good job of help and care.
For patients, nursing work is not a job that a nurse can be responsible for, but a job that requires team cooperation in turn. In recent years, hospitals have added new strength to the nursing team. In the work, I can give full play to my advantages of high qualifications and rich experience, actively help young nurses, explain business technology and knowledge of communicating with patients, solve difficult problems in nursing business, guide the implementation of nursing measures, and help young nurses grow up as soon as possible.
Three, continuous learning, improve the ideological and professional level.
In the past year, I was able to study the party's principles, lines and policies through newspapers, television and politics, and learn the instructions and rules and regulations of my superiors. Through the study, the level of political theory has been improved, the service attitude has been further corrected, and the enthusiasm of doing a good job and consciously maintaining the good image of the hospital has been enhanced. At the same time, actively participate in business learning and skills training organized by hospitals and departments, and insist on self-learning related business books. By constantly learning new knowledge and renewing my knowledge accumulation, I have improved my professional quality and business ability and adapted to the needs of the continuous development of the medical industry.
With the development and progress of society and the improvement of people's quality of life, patients have higher and higher requirements for nursing quality. In the future work, I will further firmly establish the idea of "serving patients and shaping the image of the hospital", stand on my post, work hard and perform my duties, adding luster to the overall image of community medical staff.
Summary of nurses' personal work (2) How time flies, and it's the end of the year in a blink of an eye. Looking back on my work as a head nurse for a year, I have many feelings in my heart; The work since 20xx is summarized as follows:
First, strict management and effective coordination
Over the past year, under the leadership of the nursing department and the director of the department, we have been strict with ourselves from all aspects, taken the lead in doing well the work of the department, especially the nursing work, boldly managed, and conscientiously implemented the work system of the hospital and the department, ensuring the steady progress of the work of the department. Cooperate with the director to do medical cooperation and guide everyone to do medical communication; Find and solve some frictions and contradictions in time, enhance the cohesion of the department, and make the Chinese medicine department a warm family; Let doctors and nurses work in a state of physical and mental pleasure, and also create a warm and harmonious hospitalization environment for patients.
Second, pay close attention to nursing business training
As a comprehensive department of integrated traditional Chinese and western medicine, our department is faced with many miscellaneous diseases, many intractable diseases and weak nursing specialty. Correspondingly, among 12 nurses in Chinese medicine, only 1 graduated from the nursing college of integrated traditional Chinese and western medicine, and the rest graduated from the nursing major of western medicine, and only learned the basic knowledge of Chinese medicine at school; With the continuous development of the training of "specialist nurses" in western medicine, the characteristics and advantages of specialist nurses are becoming more and more obvious. Nurses of traditional Chinese medicine have no specific professional knowledge and development direction, which affects the working intention of this group and the stability of the team to a certain extent, and also has a negative impact on the quality of nursing work in wards.
In view of this reality, I decided decisively: start from me and train all the staff. Through the combination of business lectures and business rounds, department directors and doctors participated in the training of common diseases in internal medicine, including respiration, circulation, digestion and nervous system, systematic training of basic knowledge and common skills of traditional Chinese medicine, and even training of conservative treatment and nursing knowledge of some general surgery and orthopedic diseases. After a year of systematic training, the assessment results show that nurses have a comprehensive understanding of the common diseases of the above systems, which not only improves their professional and technical level, but also greatly enhances their confidence in their own and departmental development. Since then, I have adopted the daily strengthening method, constantly combined with the existing cases in the ward to strengthen the trained knowledge, and finally built a nursing team with excellent skills and Chinese medicine characteristics.
Third, try cultural management and strive to make characteristics.
Years of experience as a head nurse have made me deeply realize that it is important for a team to standardize its behavior, but it is more important to change its thinking and sublimate its inner world, so that the external cause of "head nurse management" can play a role through the internal cause of "personal quality" of nurses. To this end, I have taken a series of measures: on the nurses' shift schedule, I will send them a life and workplace sentiment every week; Hold a small blackboard newspaper of "Angel Heart Talk"; Use the morning meeting to tell them some inspirational, philosophical and other short stories to arouse their thinking about life and career. In a subtle way, the humanistic quality of our Chinese medicine nurses has been greatly improved. Finally, a virtuous chain of "I use humanistic knowledge to change nurses-nurses manage themselves effectively-improve the quality of nursing work" was created. In recent years, not only the construction of TCM nursing culture is flourishing, but also all the work objectives are successfully completed. In the previous provincial and municipal inspections, our Chinese medicine department was famous for its charging standards, and every time we welcomed the charging inspection, we did not lose a point to the hospital. In the evaluation and inspection of professional ethics, Chinese medicine health education and nursing service have been affirmed and praised by participating experts.
Fourth, pay attention to service details and improve patient satisfaction.
For example, in terms of health education for patients, most departments simply rely on oral education by nurses. However, through long-term observation, I found a drawback: nurses talk less, have incomplete information, and talk more. Because time is limited, they will speak quickly and have no focus, which makes patients simply unable to remember. To this end, I made an outline of the information on admission education as the information on oral education for nurses, and input the detailed information into the computer. After the general education, the nurses sent detailed information to the patients, which played a very good role. Similarly, there are "propaganda of nasal feeding knowledge", "retention method of sputum culture specimens" and "precautions for retention of urine culture specimens". This kind of oral and written publicity is not only beneficial for patients to master, but also saves nurses too much time, so it is well received by everyone.
Five, continuous learning and summary, improve their own quality.
As the saying goes, it takes hard work to strike while the iron is hot. While doing a good job in nursing management in departments, we should persist in learning new knowledge, constantly sum up clinical nursing experience and improve our comprehensive quality. 20xx took the psychological counselor exam in May, hoping to get the third-level psychological counselor certificate in August.
Shortcomings and efforts of intransitive verbs
Dealing with my patients and my department, I can frankly say that I have been working hard for you! However, in response to myself, I know there are still many shortcomings in my work. For example, scientific research is an important driving force for the progress and development of nursing work, but the nursing scientific research projects in our Chinese medicine department are still blank; For another example, sometimes, the requirements are too strict, and I have even seen the tears and helplessness of nurses. Therefore, looking forward to the future, I am full of confidence in the work of head nurses in the new year. As a head nurse, my efforts are: 1, striving for a breakthrough in nursing scientific research; 2. Combine leniency with severity to make your management style more mature.
Summary of personal work of nurses (3) In the work of nurses, every nurse shoulders important tasks and responsibilities! Angels are not easy, this may be the voice of all nurses! The job of a nurse is hard and tiring. Only by putting yourself into it can we have a deep understanding of the work of nurses!
First, the annual nursing workload and working standards.
1, workload: emergency person-times. Number of people involved in rescue. Cooperate with emergency surgical cases. Nursing observation of patients. Number of times to deal with emergencies.
2. Work compliance status: First-aid articles are in good condition. Qualified rate of sterile goods. Qualified rate of medical record writing. Comprehensive satisfaction of nursing.
Second, strengthen the service consciousness of nursing staff and bring quality service.
1, strengthen the service concept
General nurses attend quality service training courses organized by the hospital, and constantly conduct etiquette and behavior training, standardize common polite expressions and communication expressions in operation, and apply them in practical work. Constantly understand and discuss the problems in communication skills, cultivate nurses' foresight of the signs of disputes, effectively deal with various contradictions and differences in their work, jointly establish mutual trust between nurses and patients, achieve zero complaints throughout the year, and achieve comprehensive satisfaction of 99% and 1%.
2, people-oriented, fully meet the needs of patients.
Continuously improve the environment of the infusion hall, install TV and other facilities, and bring paper towels, cups and glasses of water to the bedside of unaccompanied patients. Continuously optimize the medical treatment process, timely triage, and take measures such as using emergency priority service card to pay for medicine for critically ill patients to reduce the waiting time for medicine. Improve service quality through environmental health supervision, nursing inspection and health education. Pay attention to illness treatment, basic care, three meals, know their situation in time, help contact their families or rescue stations, help such patients this year, and contact their families outside the province through ID cards. This measure has been praised by patients' families and other patients. Discuss and correct patients' opinions and problems in work, and constantly improve the service image.
Three, scientific and institutionalized nursing management, focusing on the implementation of the supervision system.
1. Through grouping area management, continuous grouping and scheduling are carried out, so as to reduce the number of shifts, effectively utilize human resources, and reduce the work pressure and nursing hidden dangers of young nurses through dynamic quality control of senior nurses, thus ensuring the nursing quality of each class.
2, clear quality control division of labor, the specialist is responsible for the management of goods, workflow and other areas, found the problem, timely feedback and discuss the modification, to ensure the quality of care in each area. Effectively implement the performance appraisal system and truthfully feedback the potential level of personnel, so that nursing quality control can be put in place.
3. After one year's adjustment, the structure of nursing team tends to be reasonable. According to the division of emergency areas, posts are basically fixed according to personal work potential, which basically realizes the hierarchical management of nurses and makes the personnel reasonably deployed and used.
4. The emergency green channel is unblocked, which improves the success rate of rescue. For all kinds of acute, dangerous and severe patients, the measures of rational use of green channel have won precious moments for rescue.
5. Continuously improve the emergency plan for nursing work, including emergency plan for emergencies.
6. Formulate detailed work guidelines for each region, matters that need to be informed in each region, and matters needing attention for new employees. , systematically guide new recruits and young nurses to better complete nursing work.
Four, emergency professional nurses on-the-job training and continuing education
1. Throughout the year, various departments organized business understanding meetings, medical record seminars and operation training programs.
2. In the second quarter, the general practitioners were organized to complete the emergency post skills training as required, and everyone passed the operation assessment, so that the professional skills of general nurses were further improved.
3. The nurses' knowledge of first aid drugs is all qualified within three years after graduation, and the compliance rate is. This year's graduates passed the job skills operation and all reached the standard. Good grades.
4. Basically complete the annual training plan for nurses, arrange nurses to study and understand the care of critically ill patients in icu, and arrange young nurses to carry out scalp puncture technology in pediatric injection room to improve the technical level of scalp puncture in children. Send some nurses out for a short time to understand and bring new nursing concepts back to the department. For a whole year, I completed the first aid training for 100 nurses.
5. Conduct three-person and two-person rescue drills every quarter, continuously strengthen the emergency response potential of nurses through drills, and repeatedly strengthen the training of first aid skills.
6. According to the requirements of nursing department for microteaching, train young nurses' proficiency in technical operation and the use potential of first-aid equipment, and ask each group of personnel to use their spare time in class for group case discussion and nursing rounds. The effect is good.
7. Make emergency post training notebooks, organize personnel to evaluate the level and potential of department personnel, designate tutors, and implement one-on-one tutoring education. Each person is required to complete a nursing case analysis every quarter to cultivate nurses' critical thinking, improve the quality of nursing staff and ensure the quality of nursing.
Five, nursing interns to teach
The teaching work of students has been further standardized, and the implementation of small lectures, operation demonstrations, teaching rounds and rescue drills has achieved good results, especially the teaching method of rescue drills has been well received by all interns. This year, the internship teaching task of 1000 person-times was successfully completed.
Adjust the original office to build a simple intensive care unit, gradually increase the number of patients under observation, strengthen the implementation of medical record writing, basic nursing and health education of patients under observation in nursing, and arrange personnel to go to icu for advanced nursing care of critically ill patients, waist puncture and closed thoracic drainage.
Although the nursing work has made necessary achievements in the past XX years, there are still some shortcomings, such as the failure to successfully complete nursing research projects and the negative attitude of individual personnel in training. In the process of serving patients, the cold and blunt tone of individual personnel is easy to cause patients' dissatisfaction.
In the new year, we will face greater difficulties and challenges, with fierce competition in the medical market and less floating population. We will continue to work hard to gradually strengthen team building, improve the comprehensive quality of nursing staff, train professional nurses, improve service quality and complete the work plan for the new year.
Summary of personal work of nurses (4) Time flies, and the days of making phone calls in a blink of an eye are coming to an end. Working in a humanized hospital has enriched my brain, broadened my horizons, and made me see the human sufferings that I didn't feel before, which really made me understand the value of life! Looking back on the past month, although I was busy every day, it made my life full and meaningful. Although the days are ups and downs, it makes my mind like a free stream, which continuously injects knowledge and growth experience into my brain, and makes me learn what we want to learn at school but can't.
Coming to respiratory medicine can be said to be a turning point for me. Let me feel the warmth of the hospital. There is no generation gap between teachers and students. They treat us like friends. They have something to eat and play together. They ate while playing, and they tirelessly taught us clinical nursing knowledge, which made me feel the warmth of society again after I left home.
After work at 8 o'clock every morning, intravenous drip is our compulsory course, which can also be said to exercise our courage. These patients are very amiable. Even if we accidentally put a needle into a blood vessel once, the patient will smile and say, "It's okay, little girl, it was difficult at first." As long as you practice more, you will be fine. " Life is not everything, everything lies in learning and action. Isn't that the great inventor Edison? Failure is the mother of success. "But we know that nurses are human angels in white, and a small mistake can delay a person's life, so we always tell ourselves that we can't make any mistakes in our work. As nurses, we are destined to be responsible for patients and society. Then my heart will be at ease. Because of this, we have been praised by both teachers and patients.
Although there is an old saying in society that "a doctor's mouth is a nurse's leg", saying that a nurse is just an errand boy, it can't be compared with a doctor at all, and a doctor will always have a higher status than a nurse. Then I told them that you were wrong. After the doctor has written a prescription for us, our nurse will have to check it. Our duty is to check whether the prescription is wrong so as to correct it in time. So I want to learn knowledge well. Nurses are as great as doctors. Every day, we make beds, insert needles and introduce urine for patients. Although we nurses are tired, we are full, happy and comfortable.
Sometimes when we are not busy or after work, we chat with old people. Most of them are children. They usually work outside and are busy. They can't take care of the elderly every day, which will make them feel lonely. That will aggravate the patient's condition, which is not conducive to the patient's condition. Then we nurses should care about him and love him. Old people are sometimes naive. As the saying goes, old people are the epitome of children. So we tell the old man sincerely, so that they will regard us as the closest relatives in their hearts, and then his unhappiness will gradually disappear. It is also a kind of help to the illness, which is conducive to the recovery and recovery of the illness. The profession of nurse is sacred, and no one can replace it. Without professional knowledge and skilled skills, it will lead to a series of consequences, so I will study better, work harder and be a real nurse. For the sake of human health, I will make my lifelong contribution to the nursing cause like Nightingale!
Summary of personal work of nurses (5) Time flies, and 20xx will be over in a blink of an eye. Looking back on the past year, I can't help feeling a lot. During this year, I thanked the hospital leaders and head nurses for their care and help, which enabled me to participate in the study and training of specialized nurses in operating rooms in Jiangsu Province and passed the defense. I also thank my colleagues in the department for sharing my daily work, so that I can devote myself to my study and gain success in my thinking, study and work.
Ideologically, I always insist on being strict with the law, always use Marxism–Leninism's position, viewpoint and methodology, use dialectical materialism and historical materialism to analyze and observe things, distinguish right from wrong, adhere to the truth, and constantly improve my world outlook, outlook on life and values. Guide your study, work and life practice with correct world outlook, outlook on life and values. After attending the special study in the operating room, I learned to think with critical thinking, making my work more scientific rather than dogmatic. Establish Scientific Outlook on Development, correct ideological style, pragmatic work style, dare to adhere to principles, be pragmatic, forge ahead, earnestly perform their duties, and actively resist the erosion of all decadent ideas such as liberalization, money worship and bookishness. Seriously implement the party's line, principles and policies, study hard in the operating room, be proactive, work hard, be brave in difficulties, do your duty and make contributions within your ability.
In terms of professional study and work, I have always insisted on promoting work with learning, taking study with work, studying while working, and constantly improving my comprehensive quality. In the first half of the year, I participated in the study of specialized nurses in operating rooms in Jiangsu Province. Through my continuous efforts, the concern of my tutor and classmates, and the help of the head nurse and colleagues who insisted on completing the daily work in the operating room, I completed my defense and graduated smoothly. After returning to the hospital, I assisted the head nurse in the quality control of the department, participated in the first phase of the quality control circle in the operating room, and was fortunate to be the circle leader. I also completed the concentric circle activities with my colleagues in the department and reported the quality control circle of the hospital nursing department. Do a good job in teaching interns and set an example. Love operating room work, participate in every work correctly and seriously, integrate what you have learned into your daily work, unite colleagues, help them, and provide guidance as much as possible if colleagues have problems.
In terms of activities, I participated in the scientific research group activities in the hospital, exchanged what I learned in the group activities in time, and also learned from the group members, further consolidating the knowledge of scientific research topics and thesis writing related to university study. Actively prepare for each group activity and participate in each discussion.
However, in this year, there are still some shortcomings. For example, although I have mastered the writing and thinking of papers and scientific research topics in my study, I still can't achieve tangible results. Sometimes my busy work will still be impetuous. Thanks to the education, guidance and help of hospital leaders and head nurses, and thanks to colleagues for their concern and support. In the coming year, I must make plans, give full play to my advantages, apply what I have learned to my work as much as possible, and overcome my shortcomings.