If it is found that the funds in the account are frozen, check whether the account has the following conditions:

1. Set the pre-authorization, which can be revoked by the cashier at the time of settlement or automatically after expiration;

2. After the subscription of wealth management products, the funds are frozen and deducted on the product establishment date;

3. When our products are signed, we will freeze the products according to the standard of initial deposit amount and retention days;

4. If you transfer money through self-service equipment (except to our own bank), we will freeze the funds first and handle the transfer transaction within 24 hours after the transaction is accepted.

If this is not the case or the normal freezing range of our bank's funds, the head of the household will bring his valid ID card and savings account to the account opening branch for enquiry.

Extended data:

1. The amount frozen after pre-authorization is inconsistent with the merchant's amount.

The pre-authorization transaction amount of debit cards and quasi-credit cards issued by the Bank is adjusted from the original 100% to 1 15%, that is, the Bank freezes funds at 1 15% of your pre-authorization amount during the pre-authorization period.

2. The account funds were cheated.

If the funds in the user's account are cheated, the user will immediately report the case to the public security organ, and if necessary, the bank will actively cooperate with the public security organ to conduct relevant investigations. If users have leaked account information or feel that the funds in the account may be further damaged, they should report the loss of the account through 95533, CCB outlets, online banking or mobile banking as soon as possible.

In order to ensure the safety of users' funds, don't transfer money or pay to strangers. When handling a transaction, you must confirm the true identity of the payee before the transaction.

China Construction Bank-Why is the fund frozen and how to deal with it?