1, the trading environment of the port shielding customer may be the local area network (including companies and Internet cafes) in public places. The LAN may have a firewall to shield the port, so you need to contact the LAN network administrator to open the software port. 2. If you surf the Internet at home, this phenomenon is mostly blocked by the firewall of your home computer. You need to set up a firewall to allow the program to run, or log in again after turning off the firewall. 3. The router in the personal network is out of order, but multiple computers are configured and one router is used for shunting. It may be that the router's shunting speed is not smooth. At this time, you need to restart the router and log in again. 4, network reasons 3G network or telecom wireless broadband, because this network speed is unstable, it is recommended to use wired network to log in again. Investors can refer to the above points to determine the reasons why they can't log in. If they can't solve it, please contact the account manager of the futures company in time.

Futures and spot are completely different. Spot is actually a tradable commodity. Futures are mainly not commodities, but standardized tradable contracts based on some popular products such as cotton, soybeans and oil and financial assets such as stocks and bonds. Therefore, the subject matter can be commodities (such as gold, crude oil and agricultural products) or financial instruments.