Great Wall broadband users don't have public IP, and access to different network resources will take different exits, which will cause a lot of failures and frequent packet loss. The key is that online banking, such as China Merchants Bank and Agricultural Bank of China, can't go up at all, and sometimes it will prompt you to quit by changing IP. Because many online banking software are not allowed to change the IP address for security reasons. The publicity of Great Wall Broadband should be clear, telling consumers that it will be very troublesome to operate online banking with Great Wall Broadband. Knowing that there is a problem and not telling customers is cheating consumers. How many people in the society don't need online banking and Alipay to install the network now? Great Wall Broadband has major defects.
In addition, once the Great Wall Broadband is installed, it cannot be returned.
Official website claimed that he could get a refund within one week, but it was false, which made Great Wall Broadband cheat many people. They only implemented it in three days. This is the overlord clause set by Great Wall Broadband, and there is no place to argue, so we can only admit that we are unlucky.
First, how do you actually calculate these three days? Judging from the date of payment, payment is the first day, installation is the second day, and you have to return it on the third day. Actually, it only took you one day.
Second, there is no place to apply for a refund. When you ask for a refund, the service staff will not tell you the location easily and repeatedly interrupt. Basically, it will take three days before you are told to go somewhere with your ID card, bank card and installation documents. Generally, there is only one special refund office in a city.
Three, the installation fee is about 300 yuan, and the monthly use fee is deducted for one day. Take 980 yuan Baizhao, which has been in operation for two years, as an example. For the refund on the fourth day after installation, 280 yuan's installation fee and monthly usage fee of more than 40 yuan need to be deducted. You need to deduct more than 400 yuan in total, which is 40% of the total cost. And tell you that the money will arrive in three months.
Fourth, the installation of Great Wall Broadband is extremely irregular, only connecting lines, and low-grade hubs are used for power supply outside the junction box and in the corridor. If the corridor is out of power, you can't get on the internet.
Who will sue Great Wall Broadband for such a small sum of money? I can't afford it.
This article is written for consumers who intend to install Great Wall Broadband.