1. What should I do if I buy expired food in the store?
(1) If the store is close to home, you can take expired food to the store. Generally, for the sake of the reputation of the store, I will give you a new one immediately or give you a refund, and I will put in a good word for you again and again. If nothing causes any loss or injury, most people will choose not to do it.
(2) Take things to the store, the store has a bad attitude, and some even don't admit that things are their own. At this time, you can reason with him and tell him to find the industrial and commercial department to solve it. Usually he will change his attitude and give it back to you.
(3) If the shopkeeper is arrogant and indifferent, he can post his expired products online, so that everyone can condemn him and uphold justice with the power of public opinion.
(4) If the shopkeeper refuses to listen to the advice and insists on selling expired products, in order to protect everyone's rights and interests, we can also complain and ask the relevant departments to go to his store for inspection, so his loss will be great. Don't disclose the news to him before complaining, lest he hide the expired products.
(5) When you buy something, you must take a good look at the shelf life of the product, make sure there is no problem before choosing, and tell your family that you can avoid buying expired products to a great extent.
What should I do if I buy expired food in the store?
Second, how to compensate for expired food?
You can compensate the operator with shopping vouchers. According to the provisions of the Food Safety Law, those who violate the provisions of this law and cause personal, property or other damage shall be liable for compensation according to law. In the production of food that does not meet the food safety standards or the sale of food that is known to fail to meet the food safety standards, consumers can claim compensation of ten times the price from the producer or seller in addition to compensation for losses. It should be noted that the receipt must be kept when purchasing. Therefore, it is not necessary to cause damage to the human body to claim ten times compensation, as long as it causes property or other damage.
Of course not. At this time, you can complain directly to the industrial and commercial bureau. After the investigation by the industrial and commercial bureau, you will definitely start negotiations, and finally you have to give consumers a satisfactory amount of compensation.
Third, what should I do if I don't pay for expired food?
If the claim for expired goods is rejected by the merchant, you can complain to the local food safety supervision and management department.
legal ground
People's Republic of China (PRC) (China) Food Safety Law
Article 109 The food safety supervision and administration department of the people's government at or above the county level shall, according to the results of food safety risk monitoring and risk assessment and the food safety situation, determine the focus, mode and frequency of supervision and management, and implement risk classification management.
The local people's governments at or above the county level shall organize the food safety supervision and management departments and agricultural administrative departments at the same level to formulate the annual food safety supervision and management plan in their respective administrative areas, announce it to the public and organize its implementation.
The annual food safety supervision and management plan shall take the following matters as the focus of supervision and management:
(a) The main and supplementary foods for infants and other specific groups;
(2) The acts added in the production process of health food and the acts of organizing production according to the technical requirements of registration or filing, and the information about functional publicity in the labels, instructions and publicity materials of health food;
(three) food producers and operators with high risk of food safety accidents;
(four) food safety risk monitoring results show that there may be food safety hazards.
Article 110 The food safety supervision and administration department of the people's government at or above the county level has the right to take the following measures to supervise and inspect the compliance of producers and operators with this Law:
(a) to enter the production and business premises for on-site inspection;
(two) sampling inspection of food, food additives and food-related products produced and operated;
(three) to consult and copy the relevant contracts, documents, account books and other relevant materials;
(4) sealing up and detaining foods, food additives and food-related products that are used for illegal production and operation and have evidence to prove that they do not meet food safety standards or have potential safety hazards;
(five) to seal up places engaged in illegal production and business activities.