Answer 1: Water seepage on the top floor should belong to the roof, which belongs to the public area.

I moved in in August 2007. According to the completion time, it was from June to August 2009, which is less than 5 years.

According to national housing decoration regulations, the warranty period of waterproofing projects is at least 5 years, so this should be repaired by the developer.

If the developer has canceled, it should apply for special residential maintenance funds.

That is: the request of the 20 owners is unreasonable, and property company B should repair it for free.

Answer 2: Property management company B’s approach was inappropriate. Water seepage occurred on its roof during the warranty period. This was due to project quality issues and had nothing to do with Party A.

As property company B, we should actively assist the owners and take two steps.

Action 1: Report the situation to the development and construction unit, explain the reasons and relevant laws and regulations, and require a time limit for response and processing time.

Action 2: If there is water seepage in certain areas of the roof, the cost is not high. Protect the seepage area of ??the roof first to prevent the expansion of losses caused by water seepage.

If the developer cannot handle it in time, negotiate with the developer, the property company will handle it on their behalf, and the developer will pay the money.

If the developer fails to pay, it will report it to the Housing and Urban-Rural Development Bureau, and the answers from these 20 owners will be used as evidence to apply for special housing maintenance funds from the Housing and Urban-Rural Development Bureau.

Answer 3: The initial property service contract for this building terminates when the property service contract signed between the owners committee and Property Company B takes effect, that is, at 0:00 on June 1, 2009.

Answer 4: Property management company A’s reason for refusing the handover is untenable.

With reference to Article 39 of the Fujian Provincial Property Management Regulations, if the property service contract is not renewed or terminated upon expiration, the original property management enterprise shall withdraw from the property management area within ten days from the date of termination of the contract and report to the owners committee

Or the newly hired property management company will hand over relevant information required for property management, property management buildings, property service fees collected in advance and its revenue and expenditure accounts, and other information that must be handed over as stipulated in the "Property Management Regulations" of the State Council.

When the property service contract is terminated, the owners' committee and the original property management company should set up a transfer team to be responsible for handling relevant creditor's rights and debts, transfer of property management data and other matters.

The original property management enterprise shall not refuse to hand over or withdraw due to unsettled claims and debts.

Article 63 If ??the property service contract is terminated due to violation of the provisions of Article 39 of these Regulations and the original property management enterprise refuses to withdraw from the property management area, the real estate administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit;

If corrections are made, a fine of not less than RMB 10,000 but not more than RMB 50,000 shall be imposed.

Answer 5: If property company A refuses to hand over relevant materials, facilities and equipment, property company B and the owners' committee should report to the housing and construction department, organize personnel to inspect all existing materials on site, take photos and collect evidence, and contact Justice Department personnel if necessary.

Arrive at the scene to collect evidence.

The evidence collection situation will be reported to the relevant departments of the Housing and Urban-Rural Development Bureau again, requiring relevant measures to be taken.