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What is the situation that Bank of China's personal online banking can't find the wealth management products purchased at the counter?
Bank of China's personal online banking cannot inquire about the processing method of purchasing wealth management products through the Bank of China counter:

You can inquire about the wealth management products you purchased in various channels through the personal online banking module of BOC. If the medium you use to purchase wealth management products through the BOC counter is BOC debit card, then the trading account you set up in BOC personal online banking wealth management should be BOC debit card, and you can check the position information on the next day of the value date. If the medium you use when purchasing wealth management products through the BOC counter is BOC Current All-in-One, then the trading account you set up in BOC Personal Online Banking Finance should be BOC Current All-in-One, and the position information can be inquired on the next day of the value date.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.