1. If the order has just been placed, the seller has not delivered it. You can check the order status and start a refund.

2. If the seller has delivered the goods, it is generally not refundable. At this time, it is necessary to seriously communicate with the seller, explain the situation, and negotiate a refund after the goods arrive.

3. If it is the seller's problem, the seller is willing to take full responsibility and can complete the refund within 7 days after clicking on the refund.

Finally, if the seller and the buyer fail to reach an agreement through negotiation, it is deemed to be the fault of the seller. At this time, you can apply for transfer arbitration, and 58 people will come forward for arbitration. In this case, both sides need to give their own evidence.

⑴ Zhuanzhuan is a second-hand idle trading platform APP client developed by Beijing Zhuanzhuan Elf Technology Co., Ltd. (ios version and Android version). Users can quickly transfer idle items at home by logging in with one click through WeChat account. In the transfer, each commodity supports secured transactions, and individual buyers can inspect the goods before paying; Then individual sellers can get more exposure, and parting has never been so beautiful.

⑵ It was launched at the end of 2065438+05, and its business covers more than 30 trading categories such as mobile phones, 3C digital products, books, clothing, shoes and hats, maternity products, furniture and household appliances. In May 2020, Zhuanzhuan merged with the second-hand mobile phone B2C platform, which was also launched at the end of 20 15. After the merger, the new transfer group includes three platforms: transfer, looking for American opportunities and picking people.

⑶ On April 2nd, 20021year, Zhuanzhuan Group announced that it had received an investment of $390 million from GBA Greater Bay Area Fund and Qingyue Fund before the Spring Festival. This is the first financing obtained since Zhuanzhuan merged with Ji Liang in May 2020 to form a new Zhuanzhuan Group. According to industry reports released by a number of third-party organizations such as Aurora Big Data, in the 3C market of second-hand mobile phones, Zhuanzhuan Group has always been in a leading position in the transaction of second-hand mobile phone users, B2C and second-hand recycling markets.

Operating environment:

Huawei nova 59.1.1.189

9.5.22 Turn around