The medical insurance office refers to the medical insurance management organization, whose duty is to supervise and manage the implementation of the national medical insurance system, and at the same time, to play the role of protecting the rights and interests of medical insurance participants, issuing, reviewing and implementing various medical insurance system policies, paying insurance premiums, reimbursing and paying, and supervising medical insurance funds. The medical insurance office aims to establish a sound medical insurance management system, realize the efficient allocation of medical insurance resources nationwide, and provide high-quality and convenient medical insurance services for the masses.

The work of medical insurance office involves many aspects, including the formulation, improvement and implementation of various medical insurance policies, such as designated hospitals, medical insurance reimbursement, fund supervision, medical insurance payment, medical insurance fund and so on. In addition, the medical insurance office should also undertake the publicity of the medical insurance system, accept the complaints and rights protection of the insured, and supervise the use of medical insurance funds. As the management organization of medical insurance system, Medical Insurance Office should not only strengthen the guidance and supervision of medical insurance system in various regions, but also actively explore and innovate to ensure the safe, reliable and efficient operation of medical insurance system.

The promotion of medical insurance office services needs to start from many aspects, such as continuously strengthening coordination and communication, actively cooperating with various medical institutions, and improving the medical insurance service system and service process; Strengthen information construction, relying on the Internet, big data and other technical means to provide more convenient, fast and accurate services for the insured; Strengthen supervision and auditing to prevent the abuse and waste of medical insurance funds. At the same time, in terms of improving the service level, the Medical Insurance Office needs to introduce some specific measures according to the needs of the insured and all sectors of society, such as further increasing the proportion of medical insurance reimbursement and implementing services such as designated hospitals and pharmacies, so that the majority of insured people can truly feel the power to improve the medical insurance system and improve service quality.