Bank tellers, as the name suggests, are tellers who specialize in serving company customers.
For private tellers, their business is mainly aimed at serving individual customers.
Bank tellers generally refer to bank employees who have direct contact with customers at the bank branch counter.
Bank tellers work at the front line, because the first person customers come into contact with after entering the bank is the teller.
This position generally requires being cordial and cordial with customers, providing customers with banking-related services and information about their accounts.
Public and private matters are actually different divisions of labor within the bank.
The job responsibilities of public tellers mainly include the unit's deposit and withdrawal business, transfer business (including checks, cashier's checks, money orders, local and foreign currency wire transfers, etc.).
It’s hard to be too specific, there are just too many.
Because each type of business has corresponding operating procedures. For example, when receiving a transfer check, you must review the validity of the check, check the reserved seal, issue the account, submit for exchange, etc.
Generally speaking, private work is relatively simpler than public work, as long as you follow the procedures. While public work may be simple when it is actually done, but the data review and follow-up work involved are much more troublesome.
Regarding wages and benefits, we cannot generalize here. Different banks, regions, workloads, and benefits for formal and informal employees vary greatly.
Generally speaking, the wages of public employees are generally lower than those of private employees, but they definitely get off work earlier than those of private employees, and the pressure is much less.
Extended information: Bank business hall counter staff mainly include the following categories: 1. Cash teller: The daily work is mainly engaged in the review of various cash businesses, counting small bills, counting large amounts of cash, etc.
It is usually held by people who have just started working in banks and is the basis for continuing to engage in other counter jobs.
2. Ordinary tellers: engaged in various counter services, including handling all types of public and private business.
Checking and settling accounts for the day, etc.
They are the most common type of teller staff in banks.
3. Comprehensive teller (accounting supervisor): Mainly responsible for checking, supervising, and reviewing various accounts of ordinary tellers on the day.
Explanation of special counter business handling procedures, inspection and supervision of the implementation of bank rules and regulations, etc.
Sometimes we also handle specific business.
4. Low-counter tellers (or open counter staff): They are provided by some larger business outlets with comprehensive services.
The counter staff mainly handle non-cash businesses including personal consumption loans, personal housing loans, personal financial management (fund business, bank agency insurance business) and other non-cash businesses.
This type of teller has relatively high requirements and must have certain basic knowledge and skills in personal loans as well as personal financial management knowledge.
5. Lobby Manager: Usually responsible for promoting bank business, classifying and guiding branch customers, answering various business inquiries from customers, mediating and guiding disputes and conflicts between bank staff and customers, etc.
It is usually held by bank employees with long-term working experience, sometimes by bank branch managers.
The work of business office employees is basically like this. Generally speaking, the job titles of different banks will be different, but the basic job responsibilities are the same.