after employees know that their medical insurance is not paid, they can go to the collection department of the medical insurance institution according to the arrears of medical insurance. In the establishment of arrears data information, fill in the "social insurance premium payment notice" and notify the insured units to pay arrears. After the unit receives the relevant notice, the insured unit can pay the social insurance premium according to the Notice of Payment or the Payment Agreement. Medical insurance refers to social medical insurance. Social medical insurance is a social insurance system established by the state and society according to certain laws and regulations to provide basic medical needs protection for workers within the scope of protection. The basic medical insurance fund consists of overall funds and individual accounts. The basic medical insurance premiums paid by individual employees are all included in individual accounts; The basic medical insurance premium paid by the employer is divided into two parts, one part is included in the personal account and the other part is used to establish the overall fund. It has the characteristics of "low level and wide coverage".

Legal basis:

Social Insurance Law of the People's Republic of China

Article 29 The part of the medical expenses of the insured that should be paid by the basic medical insurance fund shall be directly settled by the social insurance agency, medical institutions and pharmaceutical trading units. The administrative department of social insurance and the administrative department of health shall establish a settlement system for medical expenses in different places, so as to facilitate the insured to enjoy the basic medical insurance benefits.

article 26 the treatment standards of basic medical insurance for employees, new rural cooperative medical care and basic medical insurance for urban residents shall be implemented in accordance with state regulations.