User consultation

1: The commercial house in Wuhe County was handed over illegally, so I bought the house on 20 19, and the contract indicated that it was handed over on July 3, 2020. Now, on August 3, 20021year, we have not received the delivery notice from the developer. Individual owners were told by telephone to take away their houses and refused to issue full invoices for them. What is the reason? Please check whether there is any tax evasion.

2. There are two units on the 3 1 floor of the north building of the residential area, namely North 1 and North 2***. At the time of sale, there were four elevators. Now there are two elevators in North 1, and there is no elevator in North 2. Is the 3 1 floor 8 households and 2 elevators in this building compliant?

Since last year, the relevant departments of Wuhe County have reflected the problems of developers to them, and now they have not helped the people solve the problems. ?

Wuhe county reply: hello, netizen! After reading your message in People's Daily, we attached great importance to it and organized forces to investigate and verify it. The reply is as follows:

With regard to the postponement of delivery, due to the COVID-19 epidemic in early 2020, the delivery time originally scheduled for July 3, 20201was postponed to February 20, 2020, with a total of 360 projects, which have been delivered to more than 200 owners and some of them have been renovated and moved in.

With regard to the related issues of full invoice, it was found through investigation that due to the tax settlement of the project, the invoice could not be issued. Now that the problem has been solved, you can issue a full invoice. At present, the owner has been notified to issue an invoice.

Regarding the problem of 8 households and 2 ladders in the North Building, after investigation, the Yipin City Plaza (Light of Five Rivers) project in Wuhe County was constructed in strict accordance with the design drawings, and no related violations were found. Considering the actual situation of the owner's trip, the development company is inviting experts to demonstrate the building structure and plans to add another elevator to meet the normal travel needs.

2. The owner of a residential area in Wuhe County will not publicize the charging items that the greening of the residential area is not up to standard.

Netizen reflected

We people buy a house in Yuanda Famous Residential Area in the south of the city, and want to give our children a good learning and growing environment. When buying a house, the sample plan is too different from the reality, so forget it. However, the property management fee of Yuanda Mingzuo Community is high, the management is poor, and the greening is not up to standard. There is no greening at all, and there are no recreational facilities. Residential areas are often stolen, and property management is not in place, which leads to economic losses for our people. They don't ask questions when looking for a property, and pass the buck. The charging items in the community are not publicized, and the monitoring at night can't see people clearly, and the charges are arbitrary. I just want to give it to a respected parent who leads the people. I hope you can help us solve these problems, so that we can live in peace of mind and comfort, instead of letting the property management only charge and not do things, and trouble the leaders for help. Thank you.

Wuhe County responded to People's Daily Online users:

Hello! Thank you for your message. We will reply the relevant information as follows:

After receiving the message processing documents assigned by the superior, the main leaders of the county party Committee attached great importance to it and asked the county housing and construction bureau, the county natural resources bureau and other departments to arrange personnel investigations in time.

In view of the problem that the greening of the residential area is not up to standard and there are no entertainment facilities, after investigation, we have asked the property company to replant the greening as soon as possible and build entertainment facilities according to the original plan. In view of the problem that the residential property management fee is high and the charging items are not publicized, after investigation, we have arranged Chengguan Town Property Center to ask the property company to publicize the income and expenditure of the property as much as possible to protect the owners' right to know.

In view of the fact that you can't see people clearly in the community monitoring at night, the problem of theft often occurs in the community. We have arranged for Chengguan Town Property Center to ask the property management company to investigate the use of monitoring in the community, use public maintenance funds to repair the damaged monitoring in time, and strengthen public security patrols in the community to ensure the personal and property safety of the community owners.

Buying a house is no small matter, and various problems cannot be ignored. In any case, I hope that all buyers can carefully identify when buying a house!

3. The quality problem of external wall insulation layer in Xiyingmen Community of Yuhui District is serious.

Netizen complaint

Xiyingmen Community is a resettlement house, but quality problems emerge one after another. The thermal insulation layer of the external wall of all buildings in the first phase of the residential area has fallen off seriously, which has caused serious life danger to the residents of the residential area.

In addition, the first-phase elevator in Xiyingmen Community has been using the elevator credit card system, and most residents refuse to use it. The property said that the credit card system was installed to prevent strangers from entering the house, but did the property ever think that there were many problems? 1: Relatives come from home on holidays. Relatives can't get on the elevator, so they have to come down and get it. 2. The takeaway brother can't get on the elevator ... I hope that the community will install a face recognition system similar to Phase III as soon as possible. Convenient for the masses.

Yuhui District replied to the respected netizens:

Hello, you left a message in the mailbox of the secretary of the district party Committee, reflecting the quality problems and property management problems of the first phase of Xiyingmen Community. The answer is as follows:

About the problem of peeling off the outer wall skin of the residential area you reflected. Xiyingmen Phase I residential area was built according to the technology promoted at that time, and there was indeed the problem of immature technology. At present, the builder is conducting a thorough investigation, and will repair the problem of wall falling off in the first phase through various channels in the near future. Before the problem of wall skin is completely solved, the relevant units have set up warning lines on the floors where there is danger of wall skin, posted warm tips, and made emergency treatment for possible wall skin.

About the problem of residential ladder control that you reflected. The establishment of ladder control in Xiyingmen Phase I community has reduced uncivilized behaviors such as stealing and posting small advertisements at will, but it has also brought inconvenience to residents' travel. In order to standardize the ladder management and control of Xiyingmen Phase I residential area and facilitate residents' travel, representatives of all parties in community organizations focused on matters related to ladder management and control of residential areas, and formulated the following convenience measures:

1. Elevator control will be cancelled on National Day, Spring Festival and other holidays.

2. In case of special circumstances such as weddings, funerals and happy events, the elevator control can be cancelled after reporting to the property in advance.

3. Residents' property fees in residential areas shall be informed one month before the expiration, and the ladder control shall not be stopped without informing residents.

4. Set the property "110" (18158980693, 3 197755, at night132155238665.

5. In case of emergency: (120, 1 19), security personnel will immediately notify the property, and 1 10 can quickly reach the problematic building, assist in releasing elevator control and assist in rescue.

Buying a house is not a trivial matter. It is not the first time that the above problems encountered by property buyers have occurred, but we hope that relevant departments can actively respond and come up with effective solutions to ensure the peace of mind of the owners!

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