1. How did the owners' committee come into being according to law?

Answer: If the occupancy rate of the residential area reaches more than 50% or it has been two years since the first owner moved in, the development and construction unit or its entrusted unit shall promptly inform the district housing management department, which shall convene the first owners' meeting to elect the owners' committee within six months from the date of receiving the notice, and the development and construction unit shall assist in convening the owners' meeting.

For residential areas developed by stages, the district housing management department may hold an interim owners' meeting and set up an interim owners' committee during the development by stages upon the application of more than half of the owners who have the right to vote. The rights and obligations of the temporary owners' committee are the same as those of the owners' committee. Q:

2. Must the members of the owners' committee be owners?

A: Members of the owners' committee are elected by the owners' congress among the owners. The chairman and deputy directors of the owners' committee shall be elected by the owners' committee among its members. The owners' committee may employ personnel from police stations, residents' committees and other relevant units as members of the owners' committee. The owners' committee employs one or two executive secretaries to handle the daily affairs of the owners' committee. Q:

3. What are the functions and powers of the owners' committee?

Answer: (1) Convene and preside over the owners' meeting;

(two) to consider and decide on the use of special funds for residential maintenance funds and public facilities;

(3) Hiring a property management company to conduct property management in residential areas through public bidding, and concluding, modifying or canceling the entrusted management contract with it;

(four) to review the annual management plan, supporting projects and major maintenance projects of residential areas formulated by the property management company;

(five) to consider the charging standard of residential property management service fees;

(six) to supervise the property management of the property management company in this residential area. Q:

3. Does the developer have the right to unilaterally designate a property management company?

Answer: within two years after the residential area starts to move in, the development and construction unit will manage it by itself or entrust a property management company to manage it; If an owners' committee is established during this period, the owners' committee shall sign an entrusted management contract with the development and construction unit, and exercise all the duties stipulated in these Regulations, but the entrusted management contract shall not be terminated; After staying for two years, the owners' committee shall select a property management company to manage the residential property in accordance with the provisions of this Ordinance, and the original development and construction unit may give priority to contract management under the same conditions.

If the owners' committee has not been established after living in the residential area for two years, the development and construction unit shall continue to manage it by itself or entrust a property management company to manage it. Q:

5. What building materials should developers hand over to the owners' committee?

Answer: (1) Residential area plan and completed general plan;

(2) as-built drawings of single buildings, structures and equipment;

(3) Completion drawing of the lower pipe network;

(4) Other necessary information.

The development and construction unit shall complete the construction of relevant supporting facilities in residential areas in accordance with the plan or contract. Q:

6. How to divide the responsibility of house maintenance?

Answer: (1) The owner is responsible for the maintenance of indoor parts;

(2) The external walls, stairwells, passageways, roofs, water pipes, public water tanks, booster pumps, elevators, electromechanical equipment, public antennas and fire-fighting facilities of houses are regularly maintained and repaired by the property management company, and the expenses are paid from the residential maintenance fund.

(3) The residential maintenance fund shall be shared by the owners in accordance with the regulations and paid in installments, and a special account shall be set up by the residential area management office for the maintenance of the public facilities of the house itself and shall not be used for other purposes.

Q:

7. What is the special fund for public facilities and how to manage and use it?

Answer: When the residential area is handed over, the development and construction unit shall allocate the special funds for public facilities in the residential area to the owners' committee in a lump sum according to the proportion of 2% of the total construction investment except the land price. Special funds for public facilities are used to purchase major maintenance projects for management houses and public facilities in residential areas.

The special funds for public facilities are managed by the special account set up by the district housing department. The district housing management department shall not interfere with the normal use of special funds for public facilities by the owners' committee. Q:

8. What standard does Zhongshan Residential Property Service Standard stipulate for the cleaning service of ordinary commodity houses?

Answer: Zhongshan residential property service standard stipulates that the cleaning service scope of ordinary commercial housing is: within the red line of residential planning, outside the owner's door; The service contents are: (1) having a sound cleaning system, implementing a clean and hygienic responsibility system, and having a clear division of labor and responsibility scope; (2) Set up a garbage collection place, collect the garbage within the service scope to the garbage building and station every day, and manage the garbage (dedicated) building, station, box, bucket and garbage; (3) Clean the area within the scope of cleaning service once a day, so that there is no waste debris within the scope of service; (4) Doors, windows, stair handrails, railings and walls of stairwells, hallways, elevators and corridors shall be cleaned once a week; (5) Spraying rodenticides, disinfectants and pesticides in accordance with relevant government regulations and bringing them into the service scope; (6) In rainy and snowy weather, the accumulated water and snow on the main roads and secondary roads in the area should be cleaned up in time. (7) In case of public health emergencies, personnel shall be quickly organized to clean and disinfect the facilities and equipment used in the * * * part of the property, and publicity for the owners shall be strengthened to maintain normal life order. Q:

9. What responsibility does the property management enterprise bear in maintaining public order? Should I be responsible for the owner's personal and property?

Answer: The main responsibility of property management enterprises to maintain public order is to maintain public order in public areas and take good care of public property, including: (1) relatively closed: ensure that the main entrances and exits of the community are manned day and night, with obvious signs and preventive measures that endanger personal safety; (2) Maintaining traffic order: including managing the driving direction, speed and temporary parking position of motor vehicles and non-motor vehicles, and keeping vehicles unblocked; (3) Take good care of public property: including doors, windows, fire-fighting equipment and ground coverings, flowers, trees and fruits in the community; (4) Conduct at least one preventive inspection and patrol on the key parts and roads within the service scope at night, and the number of patrols shall be no less than 2, so as to be planned and recorded; (5) Having plans for handling public security cases, criminal cases and traffic accidents; When it happens, measures should be taken immediately to call the police in time and cooperate with the public security department to deal with it. Originally, the property management company was not responsible for the owner's personal and indoor property, but if the property management company violated the property service contract and caused personal and property losses to the owner, the property management company should be liable for compensation according to law. Q:

10. Can a property management enterprise entrust the special services of property management to a professional company?

A: Yes, a property management area should be managed by a property management enterprise. Property management companies can entrust special services (such as cleaning, greening, elevator maintenance, etc. ) Professional service companies such as cleaning companies, greening companies and elevator companies in the property management area. , but shall not entrust all the property management services in this area to others. Q:

1 1. Does the property management enterprise have the right to stop the violation of the owners' (temporary) convention and property management rules and regulations when performing contractual obligations?

A: Yes. According to the provisions of the owners' (temporary) convention and the authorization of the property service contract, the property management enterprise has the right to require the owners to cooperate with the management services of the property management enterprise, dissuade or stop the owners from violating the owners' (temporary) convention and property management rules and regulations, or take other measures authorized by the owners' congress and the owners' committee. Q:

12. What rights do the parking people enjoy when parking? What rules should I follow?

Answer: When the vehicle is parked, the parking person has the right to charge the parking management service fee according to the parking management agreement. At the same time, the parking person shall abide by the parking management system, pay the parking management service fee, park the vehicle in the designated area, and the parked vehicle shall not occupy or block the fire escape and fire control facilities.

Q:

13. How to pay the property service fee for the affordable housing community?

A: At present, it is in accordance with the Regulations of Guangdong Province on Property Management, Order No.33 of the Ministry of Construction, Measures for the Administration of Newly Built Residential Quarters in Cities and relevant local regulations on property management. The property management service fee of affordable housing community is divided into two parts: the property management service fee and the elevator pump operation and maintenance fee, which are calculated according to the construction area. Property management service fees involve cleaning, security, green space maintenance, septic tank cleaning, daily management of the community, minor repairs of houses and public facilities and equipment in the community, etc. The charging standard is 2.0 yuan/m2.month (the greening rate is below 30%) and 1.0 yuan/m2.month (the greening rate is above 30%). Residential buildings with elevators and pumps need to charge elevator pump operation and maintenance fees. Q:

14. How to pay the property service fee for ordinary houses?

A: At present, according to the Notice of the Provincial Price Bureau and the Construction Department on Implementing the Management Measures of the National Development and Reform Commission and the Ministry of Construction on Property Service Charges and the Management Measures of Zhongshan Property Service Charges (Zhong Jia [2005] No.57), the property management service charges for ordinary houses are divided into two parts: 1. The individual payment items for families are 1. Freight for renovating domestic garbage. 2. The project payment paid by the property owner is 1. Greening fee II. Septic tank cleaning fee 3. Management fee 4. Minor repairs cost 5. Medium repair fee 6. Overhaul fee 7. Maintenance fee of facilities. Elevator fee, high-pressure water pump fee, TV antenna fee, etc. Q:

15, how to pay the property service fee after the sale of public houses and anjufang?

Answer: After the sale of public houses and anjufang, the expenses for cleaning and security shall be borne by the purchaser, while the owner's expenses include greening, management, maintenance of public facilities, septic tank cleaning, elevators, pumps, etc. Public houses shall be borne by the original selling unit, and Anjufang shall be borne by the unit where the employees work.

Q:

16. how to determine the property service charges for high-end residential and non-residential properties?

A: The charges for high-grade residential and non-residential property services are in the form of market-regulated prices. Before the establishment of the owners' congress and the owners' committee, the fees shall be charged according to the price agreed in the house sales contract (or the property management convention and the house use and maintenance management convention); After the establishment of the owners' congress and the owners' committee, the owners' congress and the property management enterprise shall negotiate pricing. Q:

17, after paying the special housing maintenance fund, is it still used for the repair fee of Jiaotong University?

Answer: After paying the special maintenance fund for the house, we will no longer pay the major repair cost for the facilities and equipment used in the house. Q:

18. How to pay for the maintenance of the parts and facilities for personal use?

Answer: The maintenance cost of self-use parts and facilities can be paid to the property management enterprise on an annual (quarterly, monthly) basis or when it happens. Q:

19. Who will pay the property service fee for renting a house?

Answer: When renting a house, the obligation to pay the property service fee is the owner. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability in accordance with the agreement. Q:

20. Should the development enterprise pay the property service fee for the completed but unsold property?

A: Property service fees should be paid in full for properties that have been completed but not yet sold by development enterprises.

Q:

2 1. How to pay the property service fee after public houses are listed?

A: After the public housing is listed, the original property unit will no longer bear the obligation to pay the property service fee. The property service fee shall be borne by the purchaser. Q:

22: How to pay the elevator fee? Do I have to pay the elevator fee on the first floor?

Answer: The elevator fee is shared by all property owners in the building in proportion to the construction area, and the residents on the first floor also have to pay the elevator fee. Unless otherwise decided by the owners' congress and agreed by the owners' congress and the property management enterprise, such agreement shall prevail. Q:

23, property management companies charge parking management fees, what kind of responsibility should they bear in parking management?

A: Property management companies should be responsible for the maintenance of parking order, including: management systems and management schemes for motor vehicles and non-motor vehicles; Register and issue certificates for motor vehicles to enter the community and issue certificates for going out; Ensure the parking is orderly, and only provide the venue and not be responsible for keeping it. (24 small things are supervised by special personnel; For long-term storage, a parking agreement shall be signed to clarify the rights and obligations of both parties. Q:

24. Do I have to pay the decoration deposit and decoration service fee when decorating?

Answer: When decorating, the owner should pay the decoration deposit and decoration service fee according to the decoration service agreement. For the decoration deposit, after the decoration project is completed, if the owner does not violate the agreement, the property management company shall refund the deposit. Property management companies should undertake the following obligations when collecting decoration service fees: having a sound decoration management service system; Check the owner's decoration plan, sign a decoration management agreement with the owner and the construction unit, and inform the owner of the matters needing attention in decoration; During the renovation, patrol and inspect the renovation site, and strictly manage public security, fire control and house safety; Pass management shall be implemented for decoration vehicles and decoration personnel entering and leaving the community, and mediation shall be conducted for neighborhood disputes caused by decoration; The owner should inspect the goods after renovation. Those who violate the decoration agreement should be dealt with, and those with serious problems should be handed over to the administrative department; Clean up the decoration garbage in time, and the centralized stacking time shall not exceed three days.

Q:

25. Can I refuse to pay the property service fee for the problems left over from development?

Answer: No, the problems left over from development are legal issues between the owner and the construction unit, while the property management fee is a legal issue between the owner and the property management enterprise, which cannot be confused. The owner's refusal to pay the property service fee is a violation of the property service contract and should bear the liability for breach of contract. For the problems left over from the development, the owner shall settle the dispute with the construction unit through negotiation or litigation. Q:

26. Can the owners or owners' assembly hire a professional organization to audit the property fees?

Answer: If the property service fee is outsourced, the owners' meeting mainly evaluates the service quality of the property management enterprise, and does not review the property service fee. If the property service fee is subject to the gratuity system, the owners' congress and the property management enterprise may stipulate in the contract that the expenditure or cost of the property service shall be audited. Audit institutions are entrusted by both parties, and the audit fees are borne by all owners, and the audit results are binding on both parties. Q:

27. What is the legal basis for setting up special maintenance funds?

A: The Property Management Regulations stipulate that "the owners of residential properties, non-residential properties in residential quarters or non-residential properties connected with a single residential building structure shall pay special maintenance funds in accordance with relevant state regulations." "The special maintenance fund belongs to the owner, and it is specially used for the part of the property after the warranty period expires, and may not be used for other purposes." Q:

28, what is the purpose of special maintenance funds?

Answer: The special maintenance fund is specially used for the maintenance projects of the facilities and equipment used in residential buildings after the warranty period expires, that is, the medium repair, overhaul, renovation and reconstruction projects other than daily operation and maintenance.

Q:

29. Who should pay the special maintenance fund for commercial housing?

Answer: Anyone who signs a contract for the sale of commercial housing (including affordable housing, non-residential housing connected with residential structure, etc.). ) after 1999 65438+ 10/month 1 should be paid. In addition, developers who convert commercial housing into lease, operation or self-use shall also pay special maintenance funds. Q:

30, don't pay special maintenance funds?

Answer: If the special maintenance fund is not paid, the real estate management department will not handle the formalities of ownership transfer and ownership registration. Q:

3 1, what is the standard for owners to pay special maintenance funds?

Answer: The special maintenance fund for commercial housing (adjacent to different properties) shall be paid at 2% of the purchase price specified in the purchase contract (the settlement price shall prevail if there is any change after the measured area). In addition, the special maintenance fund for non-property adjoining houses shall be paid by the purchaser according to the ratio of 1%. Q:

32. Who manages the maintenance funds collected by the owner when buying a house?

A: The special maintenance fund for commercial housing belongs to the owner. Before the establishment of the owners' committee, the municipal community office shall be responsible for the escrow and coexist in the special bank account for maintenance funds designated by the municipal finance department to ensure special account storage and earmarking. According to the national regulations, the maintenance funds will bear interest at the deposit rate during the escrow period. Q:

33. Is there a special maintenance fund for public houses in the community?

A: The after-sales maintenance funds of public housing are collected by the selling unit and deposited in the municipal housing fund management center system, and the city center issues a deposit certificate. After the sale of public housing, if the owners' committee is established in the residential area, the original collection (sale) unit will transfer the maintenance funds to the industry committee for management, and the municipal housing fund management center will be responsible for supervising the implementation.

Q:

34. When can the special maintenance funds be transferred back to the community management?

A: After the establishment of the industry committee, the municipal community office should transfer the maintenance funds to the owners' committee for unified management, and the owners' committee will open accounts in the designated banking system (hereinafter referred to as the handling bank) on behalf of all owners in the property management area. After the resolution of the owners' meeting, the industry committee entrusts the property management enterprise to manage it on its behalf, and the industry committee and the property management enterprise shall sign the Agreement on Entrustment of Maintenance Funds to clarify the rights and obligations of both parties. In accordance with the principle of "special account storage, earmarking, building-by-building accounting and accounting to households". Q:

35. What is the procedure for withdrawing and using maintenance funds?

Answer: Generally, the use of maintenance funds should follow the procedure of "annual total calculation-making maintenance plan-making project budget-approving budget-entrusting construction-project acceptance-sharing expenses and withdrawing funds-publishing accounts". Q:

36. What is the principle of cost allocation when using maintenance funds?

Answer: If the facilities and equipment used in the * * * part of the house need to be repaired, it is man-made damage, and the responsible person shall bear the expenses, and maintenance funds shall not be used. Others shall share the maintenance funds according to the principle of beneficiary (owner). Q:

37. What is the principle of cost allocation when using maintenance funds?

Answer: If the owner's maintenance fund is less than 30% of the first collection amount, the industry committee shall propose to renew it. The standards and specific measures for raising funds shall be decided by the owners' meeting. Generally, the amount of renewal is apportioned according to the construction area owned by the owner, which is directly deposited by the owner in the handling bank and included in the account of the industry Committee and the detailed account of the owner. Q:

38. Can public buildings and facilities in the property management area be changed? What if you really need to change your use?

Answer: The public buildings and facilities built according to the plan in the property management area are necessary to meet the normal life and work needs of the owners, and their uses shall not be changed without authorization. It is not allowed to change the schools in the community into entertainment places or green spaces into commercial facilities without authorization. If the owner really needs to change the use of public buildings and facilities, he shall go through the relevant formalities according to law and inform the property management enterprise; If a property management enterprise really needs to change the use of public buildings and facilities, it shall be submitted to the owners' meeting for discussion and approval, and the owners shall go through the relevant formalities according to law. Q:

39. Owners, property management companies or other units need to temporarily occupy or dig roads and sites for the maintenance of property or public interests?

Answer: If the owners or other units really need to temporarily occupy or dig roads and sites for the maintenance of property or public interests, they should obtain the consent of the owners' committee and the property management enterprise; If it is really necessary for a property management enterprise to temporarily occupy or dig roads and sites, it shall obtain the consent of the owners' committee or deal with it according to a pre-established plan. Q:

40, the owner, the property management company can occupy the property * * * parts, public facilities and equipment without authorization?

Answer: The parts, facilities and equipment used by the property are owned by all the owners, and neither the owners nor the property management company can occupy them without authorization. Need to occupy * * * parts of the property and * * * facilities and equipment, should be approved by the relevant owners, owners' congress and property management company, in accordance with the provisions of the relevant procedures. Q:

4 1. Can owners and property management companies use the parts and facilities of the property?

A: Owners and property management companies are not allowed to use the parts of the property or facilities and equipment to operate without authorization. Need to operate, it should be with the consent of the relevant owners, owners' congress and property management companies, in accordance with the provisions of the relevant procedures. The proceeds are mainly used to supplement the residential special maintenance funds, and can also be used according to the decision of the owners' meeting.

Q:

42. Can a billboard be erected on the roof of the house?

Answer: If a building has multiple owners, unless otherwise agreed, the roof of the building shall be used by all owners. Need to set up billboards on the roof of residential areas, should be approved by the owners' congress and property management companies, and go through the relevant formalities according to law. The proceeds are mainly used to supplement the residential special maintenance funds, and can also be used according to the decision of the owners' meeting. Q:

43. Can't the owner close the balcony, install a fence or build a sun shed according to regulations or agreements?

A: Closing the balcony, installing a fence or building a sun shed seems to be the owner's own business, but it will affect the environment and overall appearance of the community. A clean and beautiful community can not only make the owners who live in it feel comfortable, but also play a role in improving the quality of the property and maintaining and increasing its value. In order to safeguard public safety and public interests, owners should abide by the owners' (temporary) convention and relevant rules and regulations of the community when closing balconies, installing fences or building sun sheds. Q:

44. What should neighbors do if they occupy public corridors?

Answer: The public corridor belongs to the * * * use area. If the neighbor occupies the public corridor, it infringes on the rights and interests of the neighboring owners. Owners, owners' committees and property management companies may require them to stop occupying. If the parts used by * * * are damaged, they may also be required to bear the liability for compensation. Q:

45. Who is responsible for the maintenance of gas supply, heating, communication and cable TV pipelines and facilities in the property area?

Answer: The gas supply, heat supply, communication, cable TV pipelines, facilities and equipment in the property area are owned by professional service units such as gas supply, heat supply, communication and cable TV, and the professional service units such as gas supply, heat supply, communication and cable TV entrust the property management enterprise to be responsible for maintenance. Q:

46. The property management company needs on-site maintenance. Should the owner cooperate?

A: The building structures in the residential area are connected, and the infrastructure property such as water supply, power supply, gas supply and heating is systematized, which not only causes local security risks to the owners and users of the property, but also causes hidden dangers to the safe and normal use of the adjacent owners and even the entire property management area. That is, hidden dangers of property security often affect public interests and the legitimate rights and interests of others. Therefore, when property management companies need to carry out home maintenance, the owners should cooperate. Q:

47. Does the owner fail to perform the maintenance responsibility, causing losses, and need compensation?

Answer: If the owner fails to perform the maintenance responsibility, which leads to the existence of the house and ancillary facilities or may endanger the safety of adjacent facilities and public safety, the owners' assembly and owners' committee may authorize the property management company to carry out maintenance, and the expenses shall be borne by the owner. If losses are caused, the owner shall compensate. Q:

48, * * * residential facilities damaged, who will bear the maintenance costs?

Answer: If the public facilities in the residential area are artificially damaged, the damaged person shall be responsible for repairing them; If losses are caused, compensation shall be made. If the responsibility is not clear, the maintenance cost shall be shared by all owners according to the proportion of their own construction area. Q:

49. Why should we standardize the behavior of house decoration?

A: Most residential buildings in China are prefabricated buildings. In residential quarters, there are * * * parts between residential units, such as the load-bearing parts of the main structure; Single buildings or residential areas have facilities and equipment such as elevators, water, heating, lighting and fire fighting. Improper decoration will lead to structural safety and the safety of the decorator's own life and property, and will also affect the normal life order of the whole building and the whole community. In order to safeguard public safety and public interests, it is necessary to standardize the behavior of house decoration. Therefore, if the owner needs to decorate the house, he should inform the property management enterprise in advance, and the property management enterprise should also inform the owner of the prohibited behavior and matters needing attention in the house decoration. Q:

50. Does the owner need to inform the property management company in advance when decorating the house?

Answer: It is the owner's right to decorate the house, but the exercise of this right should be based on the premise of not harming the interests of others and the public. In a property management area with many owners, the owner's behavior of decorating the house may have an impact on other owners. If the decoration noise affects the life and rest of adjacent owners and destroys the load-bearing structure of the house, it will pose a threat to the personal and property safety of other owners. At the same time, the property management company has the obligation to manage the property according to the property service contract, and the understanding of the structure, function and use of the property and its * * * parts and * * * facilities and equipment is the premise to complete this obligation. Therefore, the owner should inform the property management company in advance when decorating the house. Q:

5 1. Does the owner need to sign a decoration management service agreement with the property management company when decorating the house?

Answer: Before decorating the house, the owner should sign an agreement with the property management company on the management service of interior decoration. The management service agreement of residential interior decoration shall include the following contents: the implementation content of decoration project, the implementation period of decoration project, the allowable construction time, the removal and treatment of waste, the installation requirements of residential facade facilities and security window, prohibited behaviors and precautions, management service fee and liability for breach of contract. Q:

52. What are the prohibited behaviors of residential interior decoration?

Answer: According to the Administrative Measures for Interior Decoration of Residential Buildings (DecreeNo. 1 10 of the Ministry of Construction), the following acts are prohibited in interior decoration of residential buildings: (1) changing the main body and load-bearing structure without the consent of the original design unit or a design unit with corresponding qualification grade; (2) Changing rooms or balconies without waterproof requirements into bathrooms and kitchens; (3) Enlarge the size of the original doors and windows on the load-bearing wall, and dismantle the brick-concrete wall connecting the balcony; (4) damage the original energy-saving facilities of the house and reduce the energy-saving effect; (5) Without approval, buildings and structures shall not be erected; Change the facade of the house and open doors and windows on the non-bearing wall; Demolition and modification of heating pipelines and facilities; Demolition and modification of gas pipelines and facilities. (6) Other behaviors that affect the building structure and use safety.

Q:

53. Can the property management company inspect the house while the owner is renovating the house?

A: During the renovation of the house by the owner until the renovation is completed, the property management enterprise shall conduct on-site inspection according to the renovation management service agreement to stop the violation of laws and regulations and the renovation management service agreement; If the circumstances are serious, report to the relevant departments in a timely manner. Q:

54. How to stipulate the construction time of residential interior decoration?

Answer: According to the Regulations on Strengthening the Decoration Management of Family Rooms in Newly-built Commercial Houses (Trial) issued by the Municipal Construction Committee, the Municipal Planning Commission and the Municipal Bureau of Land and Housing Management, it is forbidden to engage in decoration activities that generate noise from 12 to 14 and 18 to 8: 00 the next day. Q:

55, how to deal with residential interior decoration garbage?

Answer: All kinds of wastes formed in the interior decoration of residential buildings should be piled up and removed according to the place, method and time specified by the property management enterprise. It is strictly forbidden to discard waste from upstairs to the ground or garbage passages and sewers. Q:

56. How long is the warranty period of residential interior decoration project?

Answer: Under normal use conditions, the minimum warranty period of interior decoration works of residential buildings is two years, and the leakage prevention of kitchens, bathrooms and exterior walls with waterproof requirements is five years. The warranty period is calculated from the date when the residential interior decoration project is completed and accepted.