If the dividend method is dividend reinvestment, it will be added to the fund share you hold in the form of share, so it will not be displayed in the current account of the bank card, and can be queried through the fund share details;
If it is a cash dividend, you need to consider whether to change the bank card held by the fund, which will lead to the failure to find the branch funds and affect the dividend entry.
Confirm that it is a cash dividend. If the dividend payment time has passed and has not been recorded, you can contact the bank for help.
I hope I can help you.