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How can I get my money back from the Tian Hong Fund?
The money deducted by Tian Hong Fund should be the fixed investment of the fund. The fixed investment of the fund cannot be refunded directly, and investors need to suspend the redemption of the fixed investment before taking out the money.

The fixed investment of the fund is to purchase the fund in a fixed amount on a regular basis, and the system will automatically deduct the money to purchase the fund according to the set conditions. T+ 1 transaction of the fund, and the share will be confirmed on the second trading day of the day. After the share is confirmed, the funds will arrive 1-3 working days (depending on the product).

Tian Hong Fund Management Co., Ltd. is a national Public Offering of Fund management company, established on June 8, 2004. The business scope of the company includes fund management business, initiating the establishment of securities investment funds and engaging in other businesses approved by the CSRC.

corporate culture

"Customer-oriented" is the corporate culture and service concept that Tian Hong Fund has always followed since its establishment. According to the business development and customer demand, we will constantly enrich and improve the fund business and service projects to meet customers' all-round financial needs. Adhere to the humanistic concept of "people-oriented, building a city with wisdom", formulate a strict and scientific internal and external management system, and apply it to practical operation, so that the company can continuously innovate and develop new products while maintaining the performance of existing fund products.

Departmental functions

investment department

Tian Hong Fund Management Co., Ltd. and Yu 'ebao

Responsible for investment business research, investment decision-making, investment transaction, performance and risk assessment, etc. There are five secondary departments: research department, fund management department, fixed income department, financial engineering department and trading department.

market department

Responsible for product design, marketing planning, channel development and maintenance, customer service, e-commerce and direct sales management. There are six secondary departments: marketing planning department, channel department, product department, e-commerce department, customer service department and investment development department.

Institutional finance department

Responsible for the development and maintenance of institutional clients and the expansion of institutional wealth management business, namely investment consulting, special account wealth management, social security fund, enterprise annuity and QDII.

Operational support department

Responsible for fund valuation and liquidation, and provide information system support for the normal operation of the company. There are two secondary departments: information technology department and financial affairs department.

Supervision and audit department

Responsible for corporate legal affairs, compliance monitoring, risk control, internal audit and information disclosure.

General Management Department

Responsible for the company's daily administrative affairs, secretarial work, human resources management and financial management, with three secondary departments: General Manager's Office, Human Resources Department and Finance Department.

branch

Implement the sales guidelines and policies formulated by the company, manage the process and results of sales business activities, and be responsible for the sales of fund products within its jurisdiction.

risk control

A deep understanding of risk management is very important to protect the interests of fund share holders and the development of the company, and an effective internal control and risk management system has been established and improved.

Good risk management culture.

The company not only carries out risk management consciously, actively, fully and in the whole process, but also always emphasizes that the responsibility of risk management must be implemented in every department, every post and every business link, so that all employees have established a strong sense of risk.

2. Clear organizational structure of risk management

The company has established a scientific and effective risk management organizational structure with clear responsibilities, and defined the responsibilities of the board of directors, managers, departments and posts in risk management.

3. Effective internal control system and risk management system

The internal control mechanism of mutual separation and checks and balances has been established, and the checks and balances mechanism between different departments and different posts has been formed; The risk management system and business process covering all business links of the company, such as research, investment, sales and operation, have been formulated and strictly implemented and continuously tested and improved.

4. A complete risk identification, assessment, monitoring and reporting system.

The company identifies risks in all business links and reviews them regularly to identify and understand new risks in time to cope with changes in the business environment. Take quantitative and technical risk control measures, establish a quantitative risk management model, and evaluate and analyze possible risks.

A clear risk reporting monitoring system was established, the path, form and frequency of risk reporting were defined, and key risk indicators were systematically and effectively monitored, including timely, comprehensive and continuous summary and disclosure of various risks through daily and monthly risk reports.

An emergency reporting system for risk events has been established to ensure that sudden or major events are found and reported in time and effectively managed.