as a national specialized and innovative "little giant" enterprise, Jietong Huasheng was established in 2, and it was the first batch of high-tech enterprises engaged in artificial intelligence research and development. Through the forward-looking research on artificial intelligence core algorithms and the development of technology engines, enterprises have dozens of core technologies in four major fields: intelligent voice, intelligent semantics, intelligent vision and big data analysis.
in the construction of Lingyun ecosystem, Jietong Huasheng has explored a set of business models that are in line with its own development direction. With the vision of "Empowering all industries and * * enjoying the future of AI", we have built an artificial intelligence product ecosystem that is fully covered by algorithms, technologies, platforms and applications, serving thousands of customers with excellent technical products and advanced service concepts.
adhering to the core technology breakthrough as the foundation and aiming at the deep integration of scenes, Jietong Huasheng is constantly turning market trends and user needs into solutions and products, becoming a rare profitable enterprise in the industry.
The following is an exclusive interview with Wu Weidong, Chairman and General Manager of Jietong Huasheng, by Rongzhong Finance (ID: The Capital):
Rongzhong Finance is a "specialized and innovative" enterprise, and over 7% of them have been deeply involved in the industry for more than 1 years. What stage problems have the company experienced in these years? How to overcome difficulties?
Wu Weidong: Artificial intelligence is a new industry. If it wants to occupy the market for a long time, it must constantly bring forth the old and bring forth the new, and carry out innovative research and development. As one of the earliest enterprises engaged in the research and development and industrial application of artificial intelligence technology in China, Jietong Huasheng has always adhered to the dominant algorithm technology, at the same time, guided by the needs of users, constantly exploring new business opportunities and developing new products, and is committed to empowering all fields with all-round artificial intelligence technology to help enterprises transform and upgrade, which has strong technical and market competitiveness in artificial intelligence enterprises.
In China, Jietong Huasheng took the lead in launching intelligent voice assistant, telephone customer service robot, intelligent voice outbound robot, entity intelligent voice robot and real-time intelligent voice analysis system, and based on the algorithm research and data accumulation of mixed languages, it filled the domestic application gap of multi-language, multi-ethnic language and multi-dialect mixed language identification in the domestic intelligent customer service field.
in recent years, jietong huasheng has insisted on independent research and development, applied for nearly 3 invention patents, obtAIned 76 patents, owned more than 5 software copyrights, and owned more than 1 independent intellectual property rights of ai technology such as speech recognition, semantic understanding, natural language processing, machine translation, speech synthesis, voiceprint recognition, face recognition and big data analysis.
in terms of Industry-University-Research application, jietong huasheng cooperated with Tsinghua University to set up Lingyun artificial intelligence research center and Tsinghua strait institute artificial intelligence research center, and constantly strengthened technology research and development, strengthened sectors, and kept ahead in speech recognition, speech synthesis, semantic understanding, machine translation and other technologies, at the same time, promoted the cross-integration of various technologies and accumulated strength for the sustainable development of artificial intelligence.
while seeking the breakthrough of the underlying technology, Jietong Huasheng pays more attention to the customized development of products that meet the needs of customers. By digging deep into the pain points of the industry, Jietong Huasheng gives full play to the choice advantages of providing multiple artificial intelligence capabilities and implementing multiple solutions, and launches products that integrate multiple artificial intelligence capabilities and multiple solutions, so as to open up the business links of the entire customer system and better serve customers.
Rongzhong Finance: What are the main business lines and products of the company at present? Where is the profit point?
Wu Weidong: Based on the core technology independently developed, after years of market application and product polishing, Jietong Huasheng has launched five product systems, which constitute the company's core revenue source.
at present, jietong huasheng has set up companies in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Xiamen, Changsha, Wuhan, Chengdu, Xi' an, Xinjiang and other places, serving thousands of customers in various fields such as finance, telecommunications, energy, government and enterprises, and is striving to achieve the strategic goal of "making every enterprise have artificial intelligence, so that everyone can enjoy the ease and convenience brought by AI".
Rongzhong Finance: What problems did the company encounter in its early market expansion? Looking at it now, what are the lessons of the industry? What are the new breakthroughs in the business scene?
Wu Weidong: Artificial intelligence technology has a strong generalization ability and can be smoothly replicated in many industries. Jietong Huasheng adheres to the strategy of industry focus, industry and main business focus and industry deep cultivation, applies all-round artificial intelligence technology to many industries and scenarios, and constantly polishes products through the data obtained from real scene feedback, providing solutions that are more suitable for customers' needs, constantly improving business accumulation under subdivided professional scenarios, and transforming from integration to total integration.
jietong huasheng deployed an intelligent 12345 government service convenience hotline for the construction of a smart city in a provincial capital city. At the initial stage of the platform launch, the connection rate was directly increased by 3%, greatly reducing the waiting time for public calls. The anthropomorphic outbound robot can directly save 8% of the manpower, effectively realize "faster connection, more accurate division and more practical operation", and help government departments to create comprehensive, accurate, intelligent and efficient government services that can be handled immediately after receiving complaints.
In the epidemic prevention and control work, outbound robots have been quickly transformed into epidemic prevention and control robots, with an average of more than 7, calls per day, helping grid workers to quickly complete the information return visit to the temporary population in the region, the tracking of floating people and the collection of epidemic situation.
We also launched a virtual customer service based on digital human technology for the government service hall. Through the rendering learning and timbre conversion technology of real people's images, different people's voices are output, which greatly enhances the public's willingness to communicate, realizes self-help question-and-answer processes such as handling guides, common sense business, complaints and suggestions, and saves the waiting time for bidding matters.
rongzhong finance: at this stage, how is the development of the industry segment track in which the company is located? What market competition do you face? Where is the company moat?
Wu Weidong: In the process of development, Jietong Huasheng has a deep core technology and an industry customer base. At present, it is the first artificial intelligence company in China to provide speech recognition in Mandarin Chinese, English, Cantonese, Sichuan dialect, Shanghai dialect and Minnan dialect, as well as Uygur, Mongolian, Tibetan, Kazakh, Korean, Yi and Zhuang languages. In terms of the accuracy of speech recognition, naturalness of speech synthesis and accuracy of machine translation, it is in the first echelon of the industry and has stronger competitiveness at the level of industry customers.
in the future, the company will continue to seek the underlying technological breakthroughs based on customer needs. At the same time, focus on key industries such as finance, energy, telecommunications, Internet, government, etc., cut into industry head companies and key units, and set up benchmark customers, so as to achieve large-scale replication and further consolidate market position.
Rongzhong Finance: What are the new opportunities and changes for the company after "specialization and novelty" is re-emphasized from the national strategic level? What industry advantages does the company have?
Wu Weidong: The soul of specialization and novelty is innovation, and enterprises are encouraged to innovate, so as to achieve specialization, refinement and characteristics. Jietong Huasheng, as the first selected enterprise specializing in innovation, will rely on the support of the state to increase investment in innovation, speed up the industrial application of technological achievements, collaborate with leading enterprises in the industry to innovate and cooperate with upstream and downstream of the industrial chain to enhance the company's market stability and competitiveness, so as to improve quality and create a brand, and further enhance the company's development potential and international competitiveness.
At present, the application of artificial intelligence in various industries is still in the early stage of development, and the market scale is huge. Based on the industries of finance, telecommunications, transportation, Internet and government, the company will focus on developing industry solutions, strengthen its advantages in this business field, provide industry solutions for customers, solve market pain points and create value for customers.
at the same time, in response to the localization development strategy of key technologies, the company has continuously promoted the localization adaptation construction in recent years. At present, Jietong Huasheng's artificial intelligence products have successfully completed the compatibility and mutual authentication with domestic operating systems, chips and database products such as neokylin, Galaxy Kirin, Tongxin UOS, Feiteng, Godson, Huawei Kunpeng and Dameng Database, forming a diversified and heterogeneous Xinchuang product ecology, which is expected to continue to benefit under the national independent and controllable development wave.
Rongzhong Finance: Does the company have a new financing plan? When choosing an investment institution, what should be valued?
Wu Weidong: The development of innovative technology enterprises has always been inseparable from the blessing of capital. Many years ago, Jietong Huasheng introduced the professional investment teams in the computer software industry-Huasoft Investment and Tsinghua University Industrial Fund, and then successively introduced Haitong Securities, Shenzhen Venture Capital and other strategic partners.
in the process of development, we not only maintained close cooperation with shareholders, but also gave full play to the advantages and specialties of each shareholder and realized resource integration in technology development, market development, capital utilization and capital operation.
when choosing a speculative institution, the company will evaluate the understanding and demand of the partners for the artificial intelligence industry. The investors' industry characteristics and scale, and the company's future development direction, expect that through financing activities, not only capital can be introduced, but also business resources, market demand, cooperation ideas and partners can be brought. Together, we will help each other in the same boat and create an industrial future.
At present, on the basis of continuous development, Jietong Huasheng is also carrying out normalized financing, and is actively preparing for an IPO at the right time.
Rongzhong Finance: What capital changes do you feel in the investment and financing market in 221?
Wu Weidong: In 221, capital will still maintain a high enthusiasm for the field of artificial intelligence, mainly because the AI industry is fully in line with the national strategic development direction, and it is an industry encouraged and supported by the state, with unlimited imagination. However, due to the huge initial investment, serious losses and inflated valuations of many AI companies, investors have also been troubled to some extent.
in the ai software industry, there are not many enterprises with strong innovation ability and technical reserves, stable business, reasonable valuation and predictable development prospects, which can even be said to be scarce. therefore, investment institutions are facing great challenges in selection and decision-making.