Taobao shopping returns, the trademark has been cut and not discarded, and the goods are in good condition, which can be returned. The general intact standards are:
(1) the goods can maintain their original quality and function; The buyer shall ensure that the returned goods and related accessories (attachments) (such as tags, manuals, three-package cards, etc.) are complete, and maintain the original quality and function, without damage, contamination, scratch-off anti-counterfeiting, activation (authorization), etc., and without traces of unrecoverable appearance and unreasonable use of personal data;
(2) It does not affect the integrity of the goods if the buyer opens the packaging of the goods for inspection or makes reasonable debugging to confirm the quality and function of the goods. If the commodity is used beyond the needs of inspection and confirmation of the quality and function of the commodity, resulting in a large depreciation of the value of the commodity, it shall be deemed that the commodity is not in good condition;
(3) As an essential part of commodities, the defective condition of commodity packaging is likely to lead to the depreciation of commodity value, so it is necessary to ensure the integrity of commodity packaging when returning. Some special commodity packaging with specific value or function can be handled according to the packaging protection requirements clearly expressed by the seller in advance.
Extended information:
Article 4 of Taobao's Seven-Day Unreasonable Return Specification? Taobao requires to support the goods returned for seven days without reason, and the seller's unilateral or buyer-seller agreement not to support the return for seven days without reason is invalid. Encourage sellers to provide buyers with a seven-day unreasonable return request that is better than Taobao.
article 5? When the buyer returns the goods for seven days without any reason, if the seller of the goods guarantees the postage, the buyer only bears the return postage; If the goods are not postage-guaranteed or are postage-guaranteed by the seller, and the buyer fails to meet the postage-guaranteed conditions due to partial return, the buyer shall bear all the postage. Unless otherwise agreed by both parties, the agreement shall prevail. If the buyer abuses the member's rights, all the freight will be borne by the buyer.
Taobao-Taobao has no reason to return goods for seven days.