The flagship store of mobile phone operators in JD.COM is genuine. JD.COM self-operated flagship store has strict commodity quality control and supply chain management system. In order to protect consumers' rights and provide a good shopping experience, JD.COM has established long-term cooperative relations with many brands and suppliers, and ensured the formal channels and quality of products through cooperation agreements and contract performance. JD.COM self-operated flagship store provides after-sales service guarantee. If consumers encounter quality problems or other after-sales needs during the purchase process, they can complain and apply for a return through the JD.COM platform. JD.COM will give consumers corresponding solutions according to different situations to protect consumers' rights and satisfaction.