Legal subjectivity:

If you want to punish unscrupulous sellers, you must break out of the rules set by Taobao and safeguard your rights in accordance with the law. A lawyer's letter is an important part of the way to safeguard your rights in accordance with the law.

1. A lawyer's letter can verify the seller's information

2. A lawyer's letter can help you summarize the case

The evidence in online shopping disputes is often numerous and mixed, and consumers are not careful when defending their rights. Be clear about which law you should follow to claim compensation. When a lawyer issues a lawyer's letter, he will summarize the facts of your case into legal language and the legal provisions that must be followed will also be written on the letter. After the lawyer's letter is issued, you can have a clear understanding of yourself. Have a clear understanding of the circumstances of the case and the compensation that can be obtained.

3. A lawyer’s letter can lead to settlement

Consumers choose to endure silently when their rights and interests are infringed. The main reason is that the cost of rights protection is high and the litigation process that often takes several months discourages consumers. Unscrupulous sellers take advantage of consumers' fear of trouble and dare to keep shouting, "Sue me in court if you have the guts!" However, often when consumers show the slightest intention of filing a lawsuit, unscrupulous sellers will give in and compensate. The warning function of the lawyer's letter is consistent with the unscrupulous seller's bullying and fear of force. The warning of court litigation can prompt the seller to compensate.

Legal objectivity:

According to the "Consumer Rights Protection Law", Taobao must ensure that the seller information provided to consumers is true and valid, and it is necessary to fill in the seller's name, address, and ID number. The lawyer's letter sent can just verify the authenticity of the seller information provided by Taobao.

If the seller's information is true, consumers can choose to call the police, sue and other rights protection methods.

If it is fake, in accordance with the provisions of the Consumer Rights Protection Law, Taobao is responsible for the losses of consumers.