Question 1: How does Alibaba complain to a seller? If the seller is an Alibaba member, you can follow the following steps:

1. Enter the Alibaba Chinese website complaint and reporting forum (info. china.alibaba/... rafaguishishenjiangs) Download the written complaint letter, attach the required materials (including but not limited to remittance vouchers, identity certificates, copies of business licenses, etc.) and mail them to the Alibaba Integrity Forum or Fax to 0571-89815503. After receiving valid written materials, Alibaba will verify and process them in a timely manner and coordinate the respondent to solve the problem within a limited time. If the respondent cannot solve the problem within the time limit, Alibaba will handle it accordingly according to the terms of honest operation. ;

2. While sending the complaint letter to Alibaba, it is recommended that members report the case to the local public security agency in order to solve the problem as soon as possible through legal channels. At the same time, Alibaba will fully cooperate with the relevant investigations of the public security agency;

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3. If unable to provide supporting materials, members can post a complaint through the Alibaba complaint and reporting forum or call the Alibaba service hotline. Alibaba will record the case and handle it comprehensively according to the progress of the case;

Question 2: How do you complain to Alibaba? What will happen to the seller? Why can't they solve it for you? The service attitude is so bad, so complain to him

Or try another Windtalker robot

Question 3: How to complain about dishonest sellers on Alibaba 1688.com? Alibaba’s service mechanism is relatively weak. You must call their phone number. The online customer service is just for decoration. If it doesn’t work, go directly to Alibaba headquarters

Question 4: How to report an Alibaba seller? I can complain about the goods I have bought on Alibaba

If the complaint is determined to be the seller's responsibility. It has a great impact on the ranking of sellers. Some activities may not be participated in due to the complaint rate.

Question 5: How does Alibaba complain to Taobao about sellers? Call the customer service number and search it.

Question 6: How to use Alibaba’s mobile phone to complain about the seller? You can make a complaint in My Alibaba Purchased Goods. If the complaint is determined to be the seller’s responsibility. It has a great impact on the seller's ranking. Some activities may not be participated in due to the complaint rate.

Question 7: Why does the seller still disagree with the return after Alibaba complained? Of course you can. In this case, you can ask Alibaba to intervene, as long as you show the call records and delivery records. If it is what you said, the responsibility lies entirely with the seller. I believe it will be resolved soon. Tip: Don’t complain when encountering disputes during online shopping. Both buyers and sellers should stay calm and communicate more. It is best to resolve the problem peacefully without the involvement of a third party. If it really doesn't work out, let a third party intervene. Call records and logistics records are your evidence. Don't be angry, your body is yours. Only by being friendly can you make money

Question 8: How to report Taobao sellers and Alibaba sellers without authorized products 5 points Unless there is sufficient evidence to prove that the product belongs to your own property rights, the complaint will not be accepted.

Inacceptance of intellectual property infringement complaints

1. Unauthorized sales

The complaining party claimed that Taobao sellers were selling their products without authorization (reflecting the problem of Taobao sellers selling their products without authorization) According to the law, if an online seller sells its products at a lower price than it is, it is an illegal infringement and our company has no right to deal with it.

2. The trademark is being accepted

If the complaining party’s trademark is still being accepted and the exclusive right to the trademark has not been obtained, the complaining party does not currently have the right to prohibit others from using it. The right to use a trademark that is identical or similar to a trademark.

3. Fair use of trademarks

Our company believes that if the product information published by a Taobao seller is the product of the right holder, your product that appears on the picture of the product published by the seller will Neither the original logo nor the seller's call for the product in the text description constitutes trademark infringement as defined by relevant laws and regulations.

Question 9: How to complain about dishonest buyers on Alibaba 1688.com No matter which platform Alibaba chooses, it is based on the premise of protecting consumers. It is normal for many malicious buyers to go to other people's stores and write negative reviews. If you are a seller and go to Taobao to apply for arbitration, Taobao will admit that you are a malicious buyer, but it will only admit it and will not do anything to the malicious buyer. In this way, in the end the problem still has to be solved by the seller himself.

Question 10: How to complain if an Alibaba seller never delivers goods? You can enter "My Alibaba"--"I want to purchase"--"Transaction Management"-"Purchased Goods", Check the transaction status: If it is "Waiting for shipment from the seller", it means that the seller has not shipped the shipment yet. Don't worry, you will inevitably encounter some problems in the process of doing business. Maybe there are some special circumstances on the seller's side. I suggest you try contacting the seller to find out what the specific reason is?

If the problem cannot be solved through negotiation between the two parties, you can log in to "My Ali" - "Application Center" - "Complaint Report" - "I Want to Complain" and click "Payment Not Delivered" Submit a complaint and our colleagues from the professional team will intervene within 1 working day and the complaint will be processed within 1-2 weeks.

You can also click on the service channel on the right - "Complaint and Report" - "Trade Dispute Complaint and Report" to submit.

In addition, regarding money recovery related situations, it is recommended that you report the case to your local public security bureau as soon as possible.

Reminder: Online transactions have the same risks as offline transactions. It is recommended to use Alipay transaction guarantee transactions, online contract filing, etc., in order to better protect your rights and interests and reduce transaction risks.