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Ten times the compensation procedure for eating steel balls while dining in a hotel

Legal analysis: (1) Preserved evidence Evidence includes: problematic food, on-site environment, store name and trademark, dining receipts, etc. (2) Go to the Consumer Association or the regional health management department to file a complaint. (3) The content of the complaint mainly includes: describing the matter (basic demands for time, event, and process) and accurately giving the address and name of the store. Relevant laws stipulate that the production of food does not meet the requirements. Food that meets safety standards or food that is knowingly sold does not meet food safety standards, consumers will not only demand compensation for losses. The producer or operator may also be required to pay ten times the price or three times the loss as compensation; if the amount of increased compensation is less than one thousand yuan, the amount shall be one thousand yuan.

Legal basis: Article 148 of the "Food Safety Law of the People's Republic of China" If consumers are damaged by food that does not meet food safety standards, they may request compensation from the operator for losses. , you can also claim compensation for losses from the producer. Producers and operators who receive consumer compensation demands shall implement the first responsibility system and pay compensation first without shirk; if it is the producer's responsibility, the operator shall have the right to recover compensation from the producer after making compensation; if it is the operator's responsibility, the producer shall compensate shall have the right to recover compensation from the operator. If food that does not meet food safety standards is produced or food that is knowingly sold does not meet food safety standards, in addition to demanding compensation for losses, consumers may also demand from the producer or operator to pay ten times the price or three times the loss; increase If the amount of compensation is less than one thousand yuan, it shall be one thousand yuan. However, this is excepted if there are defects in food labels and instructions that do not affect food safety and will not mislead consumers.