1. Multiple choice questions.
1. The “four first, four last” principle of customer service is (easy first, then difficult, simple then complex, urgent before slow, special before general)
2. Drugs belonging to the antibiotic class include (norfloxacin, cricofloxacin, ofloxacin, and metronidazole).
3. Drugs belonging to the antibiotic class include (penicillin, ampicillin, amoxicillin, cephalexin, and cephradine).
4. The principle that should be applied throughout the entire customer service is (active enthusiasm)
5. The basic steps of the service procedure are generally expressed in (8) aspects.
6. When taking compound sulfamethoxazole, you should (twice a day, increase the first dose, take the same amount of baking soda tablets orally, and drink more water).
7. Antiviral drugs (acyclovir, ribavirin)
8. Retail pharmacy containers and shelves should not display (dangerous drugs)
9. Smecta belongs to the (antidiarrheal) class of drugs
10. Indications of Modulin (indigestion, bloating, heating, nausea, vomiting)
11. When is the best time to take Weishuping (chew it half an hour before meals)
12. (VB2) should be used for angular stomatitis, cheilitis, and tip of the tongue
13 . When you find empty shelves or containers, you should (timely replenish the goods)
14. Record the purchase, sale and storage of drugs on the day (daily report)
15. Drug warehouse The mixing time shall not exceed (one) month.
16. Service specifications for out-of-stock products include (1. Search for products; 2. Record phone calls; 3. Confirm supply; 4. Reply to customers)
17. Prescriptions are bound in a book It should be retained for (2) years
18. The common name of Kaibotong is (Captopril), which is used to treat (high blood pressure) conditions.
19. Commercial retail invoices generally consist of (3) pages.
20. Sales records are part of the sales process (operating steps)
21. Internal medicines and external medicines should be displayed (separately).
22. The relative humidity of each drug warehouse should be maintained between (45-75).
23. The temperature of the cold storage is (2℃-10℃).
24. The temperature of cool storage should not be higher than (20℃).
25. The normal temperature of the warehouse is (0℃-30℃)
26. One of the principles that runs through the entire customer service process (active enthusiasm and kindness to customers)
27. Body temperature refers to (A)
A. The average temperature of the deep parts of the body B. Rectal temperature C. Oral temperature D. Sub-organ temperature
28. Current Which year is the version of the "Chinese Pharmacopoeia" (A)
A. 2010 B. 1990 C. 1995 D. 2000
29. Special logo colors for Class A over-the-counter drugs (B)
A. Green B, red C, white D, yellow
30. Youlixin belongs to (C)
A. Natural Penicillium B , semi-synthetic penicillin C, compound penicillin D, cephalosporins
31. Common name of Livzonide (A)
A. Bismuth potassium citrate B, Reni Tidine C, disapride D, domperidone
32. The pharmacy promptly proposes according to the shortage situation (A)
A. Request plan B. Out-of-stock plan C. Scrap Plan D. Purchase and sale plan
33. Check record separately recording the payment date (B)
A. Valid B. Invalid C. Refusal D. Refusal
34. The record retention time of pharmaceutical business enterprises is generally: (C 3 years for wholesale enterprises, 2 years for retail enterprises)
A. 1 year B. 2 years C. 3 years D. 4 years
35. The basic unit of human body function and structure is: (C)
A. Tissue B. Organ C. Cell D. Nerve
36. Drug registration The validity period of the trademark is: D
A, 3 years B, 5 years C, 8 years D, 10 years
37. The common name of Pioneer IV is: A
A. Cephalexin B, cephalosporin C, cephalosporidine D, cefadroxil
38. Rifampicin capsules taken orally daily: A
A. 1 time B, 2 times C, 3 times D, 4 times
39. Boricani belongs to: B
A. Expectorant B, antiasthmatic drug C , antitussives D, analgesics
40. Material preparation is the entire sales link: B
A. General link B. Important link C. Redundant link D. Complex link
41. Commercial retail invoices are applicable to: C
A. Distribution centers B. Medium-sized wholesale enterprises C. Small-scale taxpayers in the retail industry D. Small wholesale enterprises
42. The records (vouchers) should be filled in: D
A. Advanced records
B. Recollection record C. Ballpoint pen record D. Timely record
43. The urine output of a normal person throughout the day and night is: C
A. 100-200ml B. 2500ml C. 1000-2000ml D. 500ml
44. When using normal doses of drugs, the effects that accompany the therapeutic effect and have nothing to do with the therapeutic purpose are: C
A. Toxic reaction B. Allergic reaction C. Side effects D. Idiosyncratic reactions
45. Drugs that cannot penetrate the blood-brain barrier are: C
A. 3rd generation cephalosporin B, sulfadiazine C, tetracycline D , None of the above
46. The common name of Kaibotong is: D
A. Metoprolol B. Fenofibrate C. Nifedipine D. Cato Puli
47. Giving priority to prevention in fire-fighting work means putting (C) first in fire-fighting work
A. Fire work B. Administrative management C. Prevention Fire D. Accident handling
48. (B) Fire is the most common, common and one of the most frequent fires.
A. Electric equipment B. Electrical circuits C. Static electricity accidents D. Lighting appliances
49. Morality is the sum of behavioral norms that adjust the relationship between people and (C)
A. Man and nature B. Man and man C. Man and society D. Country and country
50. Professional ethics is the behavior that people abide by within the scope of (A) The sum of norms
A. Social lifeB. Internal enterpriseC. Production departmentD. Professional activities
51. (A) is the basic principle of socialist professional ethics
A. Serve the people B. Collectivism C. Nationalism D. Humanism
52. The "Drug Administration Law" belongs to (A) among the legal sources
A , Law B, Administrative regulations C, Administrative regulations D, Local laws
53. The statute of limitations for claiming compensation for damage caused by defective goods is (B)
A. 1 Year B, 2 years C, 3 years D, 4 years
54. The law in our country that clearly stipulates that "the prices of goods provided by stores must be clearly marked" is (C)
A. Product quality Law B, Anti-Unfair Competition Law C, Consumer Law D, Labor Law
55. Implementation date of the current "Drug Administration Law" (B)
A. September 2000 15th B, December 1, 2001 C, September 15, 2002 D, December 1, 2005
2. Multiple choice questions.
1. Basic requirements for the appearance and appearance of pharmaceutical product buyers and sellers (clean, tidy, dignified, refreshed, and energetic)
2. Pharmaceutical product buyers and sellers figure out customer psychology The methods include (1. Active introduction; 2. More inquiries; 3. Market research.
)
3. The skills for receiving customers are (1. Study psychology; 2. Differentiate reception; 3. Busy business, receive orderly)
4. Respiratory system medications can be divided into (Antitussives, expectorants, and antiasthmatics)
5. Green signs indicate drug storage areas (qualified drug storage area, retail weighing storage area, and drug storage area for shipment)
6. The macrolide drugs include (erythromycin, azithromycin, acetylspiramycin, roxithromycin)
7. The quinoloids include (ciprofloxacin , ofloxacin)
8. Antitussives are divided into (central antitussives, peripheral antitussives)
9. Gastric mucosal protective agents include (Livzon Dela, pepstatin, gastroin)
10. The trade name of acetyl amino acid (paracetamol)
11. Anti-angina drugs include (cardiacin, nitroglycerin) , nifedipine)
12. The operating steps for selling pharmaceutical products include (displaying products, product descriptions, staff recommendations, formula distribution, payment collection and change).
13. The display of drugs should be classified according to (prescription drugs and non-prescription drugs).
14. The sales invoice must be filled in (number, product name, quantity, batch number, unit, unit price, total amount)
15. Diuretics can be divided into (high-efficiency, moderate , low osmotic diuretics)
16. Antidiarrheal drugs include (Smecta, Mamidine, Imodium)
17. Drugs that are oral penicillins include (cephalosporins) Ampicillin)
18. The operating procedures for processing on behalf of customers include (registering customer names, etc., processing quantity and quality, carefully notifying customers after processing)
19. Temperature and humidity control measures for pharmaceutical warehouses There are (1. Refrigeration and cooling measures; 2. Insulation and antifreeze measures; 3. Cooling and moisture-proof measures; 4. Humidification and cooling)
20. The action standards for delivering goods are (timely and proactive, accurate and prompt, polite decent).
21. When necessary, dangerous pharmaceutical products should be displayed (substitutes or empty packaging).
22. Before selling drugs, (1. Environmental preparation; 2. Material preparation) should be done.
23. The checks used in our country can generally be divided into (1. Cash check; 2. , transfer check).
24. Drugs against deep antifungal infections include (fluconazole, etc.).
25. Methods of displaying products (1. Demonstration method; 2. Indication method; 3. Multiple types of display method; 4. Level-by-level marking method).
26. Antiasthmatic drugs can be divided into (1. beta receptor agonists; 2. phosphodiesterase inhibitors; 3. allergy mediator release inhibitors; 4. choline receptor antagonists; 5. Adrenocortical hormone).
27. Commercial service terms should be (kind, sincere, accurate, concise and vivid.)
28. The basic requirements for pharmaceutical product packaging materials are (must comply with legal standards Production and use of packaging materials and containers that may affect drug hygiene are not allowed).
29. Aminoglycoside drugs include (gentamicin, streptomycin, amikacin, etc.).
30. Operation steps for dispensing prescriptions (price review, dispensing prescriptions, and archiving prescriptions)
31. The salesperson must do this when collecting payment (three chants and one reply: price quotation) , sing and receive, sing and pay, review)
32. The green color code indicates the drug (OTC) area.
33. The principle of "four firsts and four lasts" when receiving customers (easy first, then difficult, first simple, then complex, first urgent, then slow, first special, then general).
34. Types of pathogenic microorganisms include (ABCD)
A. Bacteria B. Fungi C. Viruses D. Other microorganisms
35. The most basic principles of medicines Characteristics (AC)
A. Effectiveness B. Stability C. Safety D. Controllability
36. Anti-peptic ulcer drugs are (ABC)
A. Losec B. Livzon Dela C. Weixian U D. Modelin
37. Aspirin indications (AB)
A. Moderate Pain B. Prevention of thrombosis C. Antipyretic D. Arthritis
38. Which parasitic infections are suitable for the prevention and treatment of metronidazole (BC)
A. Hookworm B , Trichomonas C, Amoeba D, Ascaris
39. Respiratory system drugs can be divided into (ABD)
A. Antitussives B. Expectorants C. Sedatives Pain medicine D, antiasthmatic medicine
40. Commonly used fat-soluble vitamins are (BCD)
A. Folic acid B, vitamin K C, vitamin A D, vitamin D
41. The business environment of pharmaceutical operating companies includes (BC)
A. Design style B. Hard environment C. Soft environment D. Personal quality
42. Assistance in business work The tasks include (ABCD)
A. Arrange goods B. Add goods C. Dismantle goods D. Check labels
43. When recommending and introducing famous brand products, pharmaceutical product buyers and sellers should mainly introduce (ABCD)
A. Origin B. History C. Quality process D. Reputation
44. The increase in the number of neutrophils in white blood cells indicates (AB)
A. Acute cavity inflammation B. Bacterial inflammation C. Coagulation reaction D. Allergic reaction
45. Which of the following drugs is an antipyretic, analgesic and anti-inflammatory drug (BCD)
A. Codeine B, naproxen C, ibuprofen D, acetaminophen
46. Commonly used pharmaceutical dosage forms of carbocisteine ??are (BCD)
A. Injection B. Tablet C. Pentium powder D. Oral solution
47. When checking product labels, the requirements are (ABCD)
A. The price of the product is consistent B. Complete labels C. Alignment of cargo labels D. Adjust prices
48. Pharmaceutical product buyers and sellers should avoid (ABCD) when receiving customers
A. Improper title B. Discourteous behavior C. Careless D. Watching with cold eyes
49. Morality relies on the power of (BCD)
A. Coercive power B. Public opinion C. Personal inner belief D. Social habits
50. Socialist medicine
The basic principles of professional ethics include (ABCD)
A. Socialist humanitarianism B. Product quality first
C. Serve the people wholeheartedly D. Save lives and heal the wounded
51. Compared with general products, the particularity of pharmaceutical product management is reflected in (A)
A. The importance of the quality of pharmaceutical products B. The profitability of pharmaceutical operating enterprises
C. The particularity of pharmaceutical products D. The profitability of pharmaceutical operating enterprises
52. The characteristics of medical professional ethics are (CD)
A. Subordination B. Particularity C. Historical D. Professional
53. The types of legal liability are (BCD)
A. Economic liability B. Civil liability C. Administrative liability D. Criminal liability
54. Administrative penalties include (BCD)
A. Demerit B. Warning C. Fine D. Confiscation
55. The requirements for illegal acts are (ABCD)
A. Illegality B. Harmfulness C. The actor has corresponding behavioral capacity D. The actor’s subjective fault
56. The basic characteristics of the law are (ABCD)
A. Reflects the will and interests of the ruling class B. Guaranteed implementation by state coercion
C. It is a special code of conduct D. Mandated by the state
57 , Workers have the right to receive social insurance under (ABCD) conditions
A. Old age B. Illness C. Unemployment D. Work-related injury
58. Business secrets refer to ( )
A. Not known to the public B. Can bring economic benefits to the right holder
C. Practical D. The right holder has taken confidentiality measures
59. Which of the following behaviors are unfair competition behaviors (CD)
A. Selling fresh goods at a price lower than cost B. Disposing of overstocked goods at a price lower than cost
C. False publication of false advertisements D. The maximum prize for sales with prizes is 5,000 yuan
60. Pharmaceutical buyers and sellers should use daily language during the service process (ABCD)
A , Friendly language B, sincere tone C, accurate wording D, concise and vivid
61. The basic requirements for packaging materials are (ABCD)
A. novel and clean B. beautiful and generous C. Strong and sturdy D. Easy to carry
62. The basic expression forms of business service terms mainly include (ABD)
A. Narrative B. Questioning C. Negative D. Persuasive style
63. my country’s drug quality standards include (ACD)
A. Chinese Pharmacopoeia B. Hospital preparation standards C. Bureau-issued standards D. Provincial specifications for processing traditional Chinese medicine pieces
3. True or False Questions.
1. Natural penicillin is ineffective against viral and fungal infections. (√)
2. Bacteria are obviously resistant to tetracyclines. (√)
3. Sodium para-aminosalicylate is a first-line anti-tuberculosis drug. (×)
4. Unsaleable goods are goods that have lost their use value. (×)
5. Introducing products realistically can stimulate customers’ desire to buy. (×)
6. Products sold with different product names or with the same product name and different specifications must be signed for each product. (√)
7. Aminoglycoside drugs have a strong effect on streptococci. (×)
8. There is no cross-resistance to quinolones. (√)
9. Antacids should be taken before meals. (√)
10. OTC drugs and health products can be displayed on open shelves. (√)
11. The retail invoice is a general purchase voucher. (×)
12. The loss caused by the loss of invoices is greater than the loss of cash. (√)
13. Most antipyretic and analgesic drugs are highly acidic and can cause gastrointestinal reactions. (√)
14. Salt intake should be limited while taking hydrochlorothiazide. (×)
15. The safety range of benzodiazepines is wider than that of barturs. (√)
16. The "Three Guarantees Validity Period" should deduct the time occupied by repairs and the time when there are no spare parts to be repaired. (√)
17. The holder of the check shall present for payment within 10 days from the date of issue. (√)
18. Retail invoices are national legal instruments. (×)
19. Vitamin C is a fat-soluble vitamin. (×)
20. Sales vouchers are divided into two types: sales vouchers and commodity purchase vouchers. (√)
21. Sublingual nitroglycerin tablets can avoid the first-pass effect and enhance the efficacy. (√)
22. Introducing products is the only technique to stimulate customers’ desire to shop. (×)
23. Tetracycline products are suitable for central infection. (×)
24. There is no cross-resistance between quinolones and other antibiotics. (√)
25. The prescription amount of Class II psychotropic drugs sold shall not exceed 7 daily dosages. (√)
26. Vitamin C is used to treat night blindness. (×)
27. Intestinal Chongqing is only suitable for use in children. (×)
28. The file system established by pharmaceutical operating enterprises is also called software. (√)
29. Record product name, brand, purchasing or sales unit can be abbreviated. (×)
30. The fourth generation cephalosporins are not nephrotoxic. (√)
31. Aminoglycosides have a strong effect on streptococci. (×)
32. Aminoglycosides are suitable for treating urinary tract infections. (√)
33. Chloramphenicol has a stronger effect on Gram-negative bacteria than on Gram-positive bacteria. (√)
34. The drug of choice for the treatment of status epilepticus is Dixon. (√)
35. The storage time of retail pharmacy records is generally more than 2 years. (√)
36. Products are subject to three guarantees, namely repair, coverage and return. (√)
37. Estrogen can promote the activity of osteoblasts, and androgen can promote bone marrow hematopoiesis. (√)
38. Operators are not allowed to search the bodies of consumers, but they can carry items for consumption as needed. (×)
39. The Constitution is the fundamental law of our country. The legal status and effectiveness of the Constitution rank first among the legal sources of our country. (√)
40. The subject of a legal relationship is the participant in the legal relationship. (√)
41. The pharmaceutical sales department can reflect the professional ethics of the entire pharmaceutical business. (√)
42. Socialist morality is hierarchical. (√)
43. According to regulations, bare-mounted instruments do not need to be attached with product identification. (×)
44. Buyers and salespeople must use Mandarin when selling products.
(√)
45. When a salesperson is busy, he should flexibly apply the "four first, four last" principle to do the following: first easy before difficult, first ask questions before complex, first urgent before slow, first fast Later slowly. (×)
46. The principle of proactive enthusiasm for receiving customers is a principle that runs through the entire customer service process. (√)
47. The packaging of pharmaceutical products is after-sales service, which begins and ends with sales service. (√)
48. The food and drug regulatory department of the State Council is the State Food and Drug Administration. (√)
49. The "Chinese Pharmacopoeia" is the legal quality standard for drugs in my country. (√)
50. Compliance with laws and regulations is the minimum basic requirement that practitioners in the pharmaceutical industry must meet. (√)
51. The quality of products and services is directly related to the credibility of the enterprise and is the life of the enterprise. (√)
52. The validity period of the "Drug Business License" is 5 years. (√)
53. The validity period of a drug refers to the period of use that the drug is approved for under specified conditions. (√)
54. The letter representing Chinese patent medicines in the drug approval number is Z. (√)
55. Toxic, anesthetic, and radioactive drugs are drugs under special management. (√)
56. The professional code of the pharmaceutical industry is to abide by laws and regulations, be dedicated to work, be quality-oriented, be sincere and trustworthy, respond to people's needs, save lives and heal the wounded, conduct business in a civilized manner, and provide enthusiastic service. (√)
57. Drug retail chain stores are not allowed to purchase drugs on their own. (√)
58. Salespersons must hold a power of attorney from the legal person of the enterprise in order to conduct sales activities. (√)
59. Using the Internet to query and collect information is a modern, fast and easy method. (√)
60. The meaning of color mark management is that the yellow color mark is for inspection. (√)
61. The lethal high temperature zone for warehouse insects is 50~60℃. (√)
62. The most suitable temperature for the growth of warehouse worms is 25~32℃. (√)
63. The sampling method for impurity inspection is the “medicinal material sampling method”. (√)
64. If one party concludes a contract by means of fraud or aiding coercion, which harms the interests of the country, the contract is invalid. (√)
65. Salesmen of manufacturing companies can promote drugs outside the company. (×)
66. Medicines produced by medical institutions can be sold to business enterprises. (×)
67. my country implements the Celsius temperature scale. (√)
68. Natural reduction = total outbound quantity – total inbound quantity. (√)
69. The nameplate should be worn correctly on the upper right chest. (×)
70. Selling goods with your head up, arriving before anyone arrives. (√)
71. Pharmaceutical products do not have the same characteristics as commodities. (×)
72. Expensive medicines should be handled with care. (√)
73. The pharmaceutical industry is not only the economic undertaking of my country’s socialism, but also the people’s health and welfare undertaking. (√)
74. Drugs are divided into prescription drugs and over-the-counter drugs according to different drug varieties, specifications, indications, dosages and routes of administration. (×)
75. When selling drugs, the prescription should be reviewed and signed by a licensed pharmacist or pharmacist before the drug can be prepared and sold according to the prescription. (√)
76. Workers in drug manufacturing enterprises, operating enterprises and medical institutions who are in direct contact with drugs must undergo health examinations every year. (√)
77. Firefighting work should implement the policy of “prevention first, combined with prevention and firefighting”. (√)
78. Using cash-on-delivery payment can prevent fraud. (√)
79. If the commitment exceeds the time limit of the offer, it will not be binding on the offeror. (√)
80. The completion of the sales transaction is the end of the sales work. (×)
81. Observation of temperature and humidity in the warehouse is at 8:00 and 14:00 every day. (√)
91. The wet and dry bulb thermometer is mainly used to measure the relative humidity in the warehouse.
(√)
92. The freezing point of the Fahrenheit temperature scale is recorded as "32" and the boiling point is recorded as "212". (√)
93. Distributing cheap drugs is a drug store that meets the needs of customers. (×)
94. Private goods can be sold at the business counter. (×)
95. The temperature of the cold storage is 2~10℃. (√)
96. The characteristics of medical professional ethics are humanity, seriousness, equality, and continuity. (√)
97. The etiquette of product negotiation includes the etiquette of introducing people, the etiquette of exchanging business cards, the etiquette of shaking hands, and the etiquette of business negotiations. (√)
98. For enterprises or other units that are engaged in the production and sale of counterfeit drugs and the production and sale of counterfeit drugs in serious cases, their directly responsible supervisors and other direct producers shall not engage in drug production and business activities within 10 years. . (√)
99. In purchasing and selling activities (public relations activities), common promotion methods include trade fairs, press conferences, banquet receptions, customer receptions, etc. (√)
100. When inspecting impurities, the magnifying glass used is 5 to 10 times. (√)
101. The principle of socialist medical professional ethics should be to save lives and heal the wounded and implement humanitarianism. (√)
102. The legal effect of administrative regulations is second only to the constitution. (×)
103. The legal effect of administrative regulations is second only to the law. (×)
104. Illegal behavior refers to a faulty behavior that violates the provisions of laws and other regulations and causes some harm to society. (√)
105. Legal liability includes administrative violations, civil violations, and criminal violations. (×)
106. The "Drug Administration Law" (revised in 2001) came into effect on February 28, 2001. (×)
107. The "Drug Administration Law" (revised in 2001) has 10 chapters and 106 articles. (√)
108. Chapter 10 and Article 86 of the "Regulations for the Implementation of the Drug Administration Law" promulgated on August 4, 2002. (√)
109. The new drugs currently developed in our country include new traditional Chinese medicines, new preparation drugs, and new chemical drugs. (×)
110. To open a pharmaceutical trading enterprise, you must have a business place and sanitary environment suitable for selling pharmaceuticals. (×)
111. Inspection system must be implemented for medicines entering and leaving the warehouse. (√)
112. Drugs must be purchased from enterprises with drug production and operation qualifications. (√)
113. Drugs that directly act on the central nervous system to excite or inhibit it and can cause dependence upon continuous use are narcotic drugs. (×)
114. Drugs whose ingredients are inconsistent with those specified in national drug standards are considered inferior drugs. (×)
115. Drugs whose ingredients do not meet the national drug standards are fake drugs. (×)
116. Drugs whose indicated indications or functions exceed the prescribed scope shall be treated as counterfeit drugs. (√)
117. Staff who are in direct contact with drugs must undergo health examinations every year. (√)
118. Adverse drug reactions refer to side effects that are harmful to the human body. (√)
119. Confiscation of illegally produced and sold drugs and illegal income is a type of administrative penalty. (√)
120. Those who are serious enough to endanger human health shall be sentenced to fixed-term imprisonment of not less than 3 years but not more than 10 years. (×)
121. Those who sell counterfeit and substandard drugs that are mainly used on infants should be severely punished. (√)
122. Records of purchased drugs should be kept for 1 year beyond the validity period of the drugs, and not less than 3 years. (√)
123. Drug sales records should be kept for 1 year beyond the validity period of the drug, and not less than 2 years. (×)
124. Specially managed drugs should be kept in special locks by dedicated personnel and recorded in special accounts. (×)
125. Containers and windows displaying medicines should prevent mixing of medicines. (×)
126. Containers and windows displaying medicines should be kept clean and hygienic to prevent artificial contamination of medicines.
(√)
127. Disassembled medicines should be stored centrally in the dismantled counters, and the labels of the original packaging should be retained. (√)
4. Questions and answers.
1. What are the methods and requirements for drug display?
Answer: (1) Drugs should be displayed and stored according to their intended use; (2) Drugs and non-drugs should be stored separately; prescription drugs and non-prescription drugs should be placed in separate cabinets; oral drugs should be stored separately from external drugs, as they are prone to odor transfer Drugs should be stored separately; (3) Varieties whose product names or outer packaging are easily confused should be stored in partitions or stacks; (4) narcotic drugs and first-class psychotropic drugs in the warehouse can be stored in the same dedicated warehouse; (5) toxic drugs should be stored in separate warehouses. Special warehouse (cabinet) storage; (6) Radioactive drugs in the warehouse should be stored in a specific special warehouse; (7) Dangerous goods in medicines should be stored in a special dangerous goods warehouse. Dangerous goods should not be displayed in pharmacies. If display is necessary, only substitutes or empty packages can be displayed; (8) Disassembled medicines in pharmacies should be stored centrally in the dismantled counters, and the labels of the original packaging should be retained.
2. What are the main items that must be included in the drug packaging label?
Answer: (1) Drug name and registered trademark of the drug; (2) Bar code on the drug package; (3) Drug approval number; (4) Drug batch number; (5) Validity period of the drug ; (6) Proprietary mark.
3. An example of archiving target documents of the purchase and sale business department of a pharmaceutical operating enterprise.
4. What measures should pharmaceutical operating companies take to ensure the safety and effectiveness of people's medication?
5. What issues should be paid attention to when issuing retail invoices?
Answer: (1) First fill in the invoice header, that is, the name of the shopping unit or shopper; (2) Fill in the product code, product name, specification, unit, quantity, and amount columns in order; (3) Calculate the total amount , and use Arabic numerals to fill in the total amount in the lowercase amount column, and write "￥" at the top of the Arabic numerals. At the same time, fill in the total amount in the uppercase amount column, fill in the invoicing time, and the tabulator. (4) Submit the second copy of the invoice to the customer, keep the first copy of the invoice for yourself, and submit the third copy of the invoice to the accountant for accounting.
6. What are the conditions for starting a pharmaceutical business?
Answer: (1) Have pharmaceutical technicians who have been qualified in accordance with the law; (2) Have business premises, equipment, storage facilities, and sanitary environment suitable for the drugs they handle; (3) Have the right Quality management agencies or personnel suitable for operating drugs; (4) Having rules and regulations to ensure the quality of the drugs operated.
7. The legal liability of drug production and operation enterprises or medical institutions that purchase drugs from unlicensed enterprises.
Answer: (1) Order to make corrections and confiscate the illegally purchased drugs; (2) Also impose a fine of not less than 2 times but not more than 5 times the value of the illegally purchased drugs; (3) Anyone with illegal gains , confiscation of illegal gains (4) If the circumstances are serious, the "Drug Production License", "Drug Business License" or medical institution practice license shall be revoked.
8. What issues should we pay attention to when issuing retail invoices?
Answer: ① The handwriting is clear; ② No alteration is allowed; ③ The items are complete; ④ The ticket and the items are consistent. ⑤ All contents are correct; ⑥ Fill out all the pages at once, and fill in the upper and lower pages at once; ⑦ Stamp the invoice page with a financial seal or a special invoice seal; ⑧ Keep the invoice in good condition.
9. Briefly describe what aspects should be regulated when checking drug price labels?
Answer: While sorting the goods, you must check the labels one by one. It is required that the price of the goods matches, the labels are complete, and the goods are signed in place. If the price of the goods changes due to various reasons, the price must be adjusted in a timely manner and the labels must be written. Product number, product name, origin, specifications, unit, unit price, etc.
10. What is the Drug Supervision and Administration Department of the State Council?
Answer: State Food and Drug Administration.
11. How valid are the "Drug Production License" and "Drug Business License"?
Answer: 5 years.
12. What are the characteristics of medical professional ethics?
Answer: ① Universal humanity; ② Seriousness; ③ Equality; ④ Continuity.
13. What do the professional codes of practice in the pharmaceutical industry include?
Answer: ① Deal with drugs in accordance with the law; ② Be loyal to the pharmaceutical industry and be determined to dedicate yourself; ③ Take your work seriously and meticulously; ④ Dispense medicines according to prescriptions and sell them with caution.
14. What are the administrative penalties for violating the Product Quality Law?
Answer: ① Responsible production suspension system; ② Confiscation of illegal products and illegal income; ③ Fines; ④ Revoking business license.
15. What is the validity period of medicines?
Answer: It refers to the period during which drug quality can be guaranteed under certain storage conditions. According to regulations, drug packaging should indicate the end date of the validity period.
16. What is the half-life of drugs?
Answer: The time it takes for the peak concentration of a drug in the blood to drop by half.
17. What is a first-run enterprise? First variety? What information are needed to make the first batch of varieties?
Answer: The pharmaceutical manufacturing or operating enterprise that has a supply-demand relationship for the first time is the first operating enterprise. Drugs purchased for the first time from drug manufacturers are first-in-class varieties.
The information required to be the first product to be sold includes: drug production license, business license, GMP certificate, drug approval document, drug quality standards, drug inspection report, drug minimum packaging label instructions, sales personnel ID card, employment certificate, legal person authorization letter, quality assurance agreement.