33. What are the basic requirements of personal civilized appearance?
(1) A proper hairstyle. Men's hair is not covered with eyebrows in front, not covered with sides, and not as good as collar in the back. Women are properly dressed according to their age, occupation and occasion; (2) the face is refreshing. Men should shave every day. Women should wear light makeup. Keep your mouth clean; (3) the expression is natural. Eyes gentle and peaceful, corners of the mouth slightly smiling; (4) hand washing. Trim your nails regularly and keep your hands clean. Women should not wear too much nail polish on formal occasions.
34. What are the basic requirements of civilized posture?
(1) Standing posture: eyes look straight ahead, shoulders are naturally flat, arms are naturally drooping, chest is raised and abdomen is closed; (2) Sitting posture: keep the upper body upright, and the legs are naturally close together to avoid shaking the legs and feet; (3) Walking posture: hold your head up, hold your chest up and abdomen in, swing your arms naturally, and walk lightly and steadily.
35. What are the basic requirements of civilized dress?
(1) Neat and fit. Keep clean, ironed, well dressed and complete with buttons; (2) coordination. Styles, colors and accessories are in harmony with each other. Clothing with different styles and styles should not be matched together; (3) reflect personality. Adapt to personal personality, occupation, identity, body shape and skin color; (4) change with the environment. Dress should change with the environment. The same person should have different dress styles and styles at different times and different occasions; (5) follow the routine. Follow the established dress code. For example, a suit can only be worn after the trademark of the cuff is removed, and personal belongings cannot be stored in the outer bag of the suit.
36. What are the civilized manners of men's dress on formal occasions?
At important meetings and talks, solemn ceremonies and formal banquets, men usually wear suits as formal suits. A complete suit includes coat, trousers, shirt, tie, belt, socks and leather shoes. (1) coat: the length of the coat is just below the hip or almost at the tip of the thumb after the hands droop naturally, the shoulder width should be about 2 cm outside the shoulder angle, and the sleeve length should reach the palm of your hand. The bust should be buttoned, and the size of a fist can be accommodated between the clothes and the abdomen. (2) Pants: the trousers line is clear and straight, and the front part of the trousers leg covers the center of the upper and reaches the center of the heel; (3) Shirts: Long-sleeved shirts are the only choice with suits, and white or light blue is the best color. The shirt collar should be stiff, the shirt hem should be placed in the waistband, and the collar button and cuffs should be fastened. The collar and cuffs of a shirt are longer than those of a suit jacket 1 cm-2 cm, and the underwear collar and cuffs inside the shirt should not be exposed. If the suit itself is striped, it should be paired with a solid color shirt. If the suit is solid color, the shirt can have simple stripes or patterns. (4) Tie: The tie pattern should be geometric or solid color. When wearing a tie, the bow tie should be full and consistent with the neckline of the shirt. The length of the tie should be based on the big arrow hanging to the belt buckle after it is tied. (5) Belt: the material is cowhide, the size of the belt buckle should be moderate, and the style and pattern should not be exaggerated. For men with large waistlines, suspenders can be used to fix pants; (6) socks: socks should be dark, avoiding black shoes with white socks. The socks should be properly high, and don't show your skin after sitting down and lifting your legs. (7) Leather shoes: the shape is simple and regular, and the upper is smooth and shiny. If it is a dark blue or black suit, you can wear black leather shoes. If it is a brown suit, you can wear brown leather shoes. Embossing, color matching, snakeskin, crocodile skin and special-shaped leather shoes are not suitable for formal wear.
37. What are the civilized manners for women to dress in formal occasions?
In important meetings and talks, solemn ceremonies, formal banquets and other occasions, women should dress dignified and decent. (1) coat: the coat should be flat and stiff, and less decorated with decoration and lace. Buttons should be completely fastened. (2) Skirts: narrow skirts are the mainstay, and the hem of young women's skirts can be 3 cm to 6 cm above the knees, but not too short; The skirt of middle-aged and elderly women should be about 3 cm below the knee. Wear petticoats under skirts, and don't wear leather or imitation leather suits on formal occasions. (3) Shirts: Monochrome is the best choice. When wearing a shirt, you should also pay attention to the following matters: the hem of the shirt should be tucked into the skirt waist instead of hanging outside, and the waist should not be knotted; The buttons of shirts need to be buttoned except the top one; When wearing a suit and skirt, don't take off your coat and put on your shirt directly. Underwear should be worn under the shirt, but not exposed. (4) Shoes and socks: Shoes should be high heels or middle heels. Socks should be high socks or pantyhose. The style of shoes and socks should be simple, and the color should match the suit and skirt.
38. What are the etiquette of the banquet?
(1) Seating: the host or elder takes the initiative to arrange everyone to sit down; Guests are not allowed to sit down before the elderly or women sit down; When seated, the man pulls open the seat for the lady around him (especially the one on the right) and helps her sit down.
(2) Seating: basically, according to the principle of respecting the right, the main guest is arranged on the right side of the host, and the second guest is arranged on the left side of the host. For banquets with a large number of participants, the host should arrange a table number for the guests to confirm their positions.
(3) posture: after sitting, the posture is correct, the feet are under my seat, the legs are not crossed, the legs and feet are not shaking, and it is not allowed to straighten at will; Don't put your elbows on the table, and don't stretch out to both sides to influence others.
(4) Communication: Banquets are social occasions. Care about others at the dinner table, especially the female guests on both sides. Avoid talking or toasting with food in your mouth; A harmonious and warm atmosphere should be created at the banquet to avoid topics that affect the dining atmosphere, such as death and illness.
(5) Cloth dishes: The host can cloth dishes for the guests around him. You should use a spoon or chopsticks to hold the cloth plate. When serving, we should take care of the guests' dietary preferences. If the guests don't like it or are full, they won't be sent to the guests.
(6) Toast: The host should pour wine for the guests first, and if there are elders or VIPs present, the host should also pour wine for them first. When the host pours wine for the guest, the guest raises his glass to show his respect and gratitude. The first toast was proposed by the host, and the guest should not be the first; Toast with ceremony, each at will, should not persuade wine.
(7) End of the banquet: Generally, the host signals the end of the banquet, and only after the host and guests leave can other guests leave.
39. What are the basic manners of buffet?
(1) Take meals and line up in the direction set by the restaurant. You can't go backwards, let alone jump the queue.
(2) take food according to one's appetite. Don't eat too much at a time. Eat a plate before eating. Avoid putting multiple plates full of food in front of you at the same time.
(3) If it is a banquet or a party, we should wait until all the people at the same table have taken the dishes and taken their seats before we start eating together.
(4) When taking food again, don't use used tableware.
(5) Don't take food out of the restaurant.
40. What should we pay attention to in smoking civilization in public places?
(1) Smoking is prohibited in indoor non-smoking area. (2) Don't smoke in front of women and children. (3) Don't smoke to others. (4) Don't throw cigarette butts and cigarette cases, cigarette butts should be completely extinguished.
4 1, what are the civilized etiquette requirements for using the telephone?
Call: (1) Choose an appropriate call time so as not to affect the other party's work and rest. (2) To start a call, first greet each other and then introduce yourself; If the call is suddenly interrupted, the calling party will redial immediately and explain to the other party. If you have the wrong number, you should apologize to the other party. (3) Focus on the main topics during the call to improve the call efficiency. (4) When ending the call, the calling party or the honorable person should hang up first.
Answer the phone: (1) Pick up the receiver, take the initiative to say hello, and then talk. If you answer late, apologize first. (2) When answering the phone, answer it gently. (3) In case the other party dials the wrong number, please explain patiently and don't add up the bad words. (4) for others to answer, to make records, timely communication.
42. What should I pay attention to when using mobile phones in public places?
(1) It is not advisable to talk loudly when no one is watching. When the signal is bad, you can change the call location or use other communication methods, and you can't make a loud call.
(2) In venues, cinemas, theaters, concert halls, libraries, exhibition halls and other places that need to be kept quiet, actively turn off the machine or put it in a vibration mute state; If you receive a call, you should answer it without disturbing others.
(3) Don't use your mobile phone while driving or flying. Don't use mobile phones at gas stations.
43. What are the civilized etiquette requirements for sending and receiving text messages?
(1) Set the message receiving prompt tone to mute or vibrate in public places where it is necessary to keep quiet, or when talking with people.
(2) Don't view or edit short messages when talking with people.
(3) The text used in writing and sending short messages is standardized, accurate and clear-cut. It is best to leave a name at the back of the short message so that the recipient can know the sender.
(4) Do not edit and send illegal or unhealthy short messages, and do not forward uncertain information at will. You can advise or warn the sender to stop sending when you receive a bad message.
44. What should we pay attention to in network communication?
(1) Honest and friendly communication, without insulting or deceiving others.
(2) Do not browse illegal information such as obscenity, violence and superstition.
(3) Do not publish or reprint illegal, vulgar and low-style remarks, pictures and information on the website.
(4) resist unhealthy online chatting, making friends, games and other activities such as pornography, vulgarity, slander and malicious attacks. Enhance your awareness of self-protection and don't date netizens at will.
(5) Do not use network knowledge to attack website pages, steal money and information, and maintain network security and network order.
45. What are the civilized etiquette requirements for shopping in shopping malls?
(1) When browsing products, keep quiet and don't joke loudly.
(2) When selecting items, handle them with care and put them back after reading them; If there are stains on your hands, avoid touching objects, especially food.
(3) When using the shopping cart, pay attention to the parking position to avoid blocking the passage, and park it in the designated position after use.
(4) consciously queue up when checking out.
46. What are the civilized etiquette requirements for queuing?
(1) First come, then come, arrange in turn, and proceed in turn. (2) Keep a distance, there should be no physical contact before and after, especially in financial windows, ATM machines and other occasions involving personal privacy, the distance before and after should be appropriately increased. You shouldn't cut in line, it's impolite to cut in line.
47. What should I pay attention to when helping others?
Provide help to people in trouble, such as helping, carrying things, holding children, etc. , should be given with the consent of the other party.
48. What should I pay attention to when using public toilets?
(1) When entering the public restroom, if there are many people, wait in line outside the restroom. (2) Close the door when using. (3) Rinse after use. (4) Wash your hands after defecation. Don't shake your wet hands when you walk.
49. What are the civilized etiquette requirements for watching performances?
(1) Dress appropriately. Dress neatly, do not wear vest, slippers, etc. In case of special requirements, you should consciously abide by them.
(2) enter the venue politely. Generally, enter the venue 15 minutes in advance and take a seat accordingly; If you are late, you should find a seat nearby, or wait in the outer hall until the intermission. If you disturb others while sitting, you should apologize. If you wear a hat, take it off so as not to affect the audience in the back row.
(3) keep quiet. Don't talk loudly or whisper when watching the performance; Don't walk around casually; Turn off or mute the phone; Don't eat food with noise such as belt shell.
(4) orderly exit. Generally don't give up halfway. After the performance, stand up and applaud; The actor took a curtain call and applauded again; Exit in turn after the curtain call. In case the guests go on stage to meet the actors, they should leave after the meeting ceremony.
50. What should I pay attention to when attending the dance?
(1) Dress dignified. The skirt is suitable for ladies.
(2) When invited to dance, the average man should take the initiative to invite the woman to dance. If the other party refuses, don't pester her repeatedly. If a woman invites a man, he should not refuse.
(3) When dancing, keep your posture straight and your breasts should be separated by about 30 cm.
(4) After a dance, the man should send the woman back to her original place and thank her.
5 1. What are the etiquette requirements for visiting and traveling?
(1) Observe the time agreement. (2) Keep quiet when listening to the explanation. (3) Protect cultural relics and ecological environment, do not trample on green land, do not pick flowers, trees and fruits, and do not chase, catch, throw or feed animals indiscriminately. (4) Photographing and videotaping shall comply with the regulations. (5) Mutual comity, not occupying public facilities for a long time. (6) Respect the religious customs of all ethnic groups.
52. What are the civilized etiquette requirements for staying in the hotel?
(1) If you live with a group of people, send 1-2 people to the front desk to go through the formalities, and the rest will wait in a quiet place in the lobby. You shouldn't be stuck at the front desk.
(2) After entering the guest room, shut the door consciously, and don't make noise in the room or turn on the TV too loud to affect other guests.
(3) Walking or visiting in the corridor without pajamas, underwear and slippers. (4) Take good care of public facilities in guest rooms, save water and electricity, and keep indoor sanitation.
(5) Respond to the waiter's service and greetings in a friendly way.
53. What are the civilized etiquette requirements for shaking hands?
(1) When shaking hands, extend your right hand and hold the other person's right hand with appropriate force; Look at each other, smile or simply say hello, don't look around; You should stand up and take off your hat. Don't put your other hand in your pocket and shake hands without gloves.
(2) Shake hands in the order of "honour person first". On formal occasions, reach out to the next higher level as a gift; In daily life, it is a gift that elders, ladies and married people reach out first; In social situations, it is a gift to reach out first. Between teachers and students, the teacher reaches out first, which is a gift; When receiving guests, it is a gift for the host to reach out first, and it is a gift for the guests to reach out first when they leave.
54. What are the civilized etiquette requirements for meeting and introducing?
Center Introduction: (1) Following the rule of "the honour person comes first", introduce men to women, young people to the elderly, younger people to the elders, unmarried people to the married people and younger people to the guests present. (2) In the process of introduction, mention the name of the introduced person first to show respect. (3) When introduced, look at each other and greet with a smile.
Introduce yourself: (1) nod to each other first. (2) State your name and identity, and hand in your business card at the same time. (3) Self-introduction should be measured, neither too modest nor too exaggerated. It takes about half a minute.
55. What are the civilized etiquette requirements for sending and receiving business cards?
(1) Business cards should be presented with both hands, with the front facing the recipient. Accept business cards with both hands. (2) After receiving the business card, read it carefully. If there is any ambiguity, please ask the other party for advice. (3) Accepted business cards should not be placed casually or pressed together with other items.
56. What are the civilized etiquette requirements for visiting?
(1) Make an appointment before the visit. If it is really necessary to temporarily visit or postpone the visit, the host should agree and apologize. In the choice of time, try to avoid eating time. (2) Tap or ring the doorbell before entering the door, and wait until the host calls you in. After entering the door, say hello to the host and his family present, and if there are other guests present, say hello. (3) When talking with the host, you can get a general understanding of the host's family situation, but you can't ask for details. If you have something important to discuss, get down to business as soon as possible; During the conversation, listen carefully and don't talk alone. (4) Temporary visit or courtesy visit time should not be too long, generally half an hour is appropriate. (5) When leaving, thank the host present and his family for their reception. After going out, take the initiative to ask the host to "stay overnight".
57. What are the civilized etiquette requirements for family hospitality?
(1) Preparation: Tidy up the room in advance, dress up, prepare supplies and wait. (2) Welcome: warmly welcome greetings and let them enter the house; If there are others present, they should introduce each other. (3) Hospitality: Please be seated first, and then the host will be seated; Send drinks or snacks; Mainly talking, it is not advisable to keep getting up, or talk while watching TV, or often remind the time. (4) seeing the guests off: when you get up, you should generally send them to the elevator, downstairs or at the gate; You should wave at the guests to leave.
58. What are the civilized etiquette requirements for giving and receiving gifts?
(1) Choose the right gift and respect the local gift-giving taboos. Wrap the gift. (2) The best time to give gifts is when the host welcomes you after entering the host's residence. The best time to return the gift should be when the guest asks to leave. Unless the recipient is not here, it is best to give the gift in person. When giving gifts or returning gifts, give them with both hands and give a brief explanation or introduction. (3) When accepting a gift, take it with both hands and express your gratitude; With the consent of the giver, you can open it in person and praise the gift. It is impolite to ignore gifts.
59. What are the civilized etiquette requirements for driving a motor vehicle?
(1) Consciously abide by road traffic safety regulations, traffic signals and traffic signs. (2) keep your body clean and tidy. (3) Don't grab the road or the line, don't get angry, don't do dangerous actions such as rushing and crossing back and forth, and don't drive. When encountering motorcades, non-motor vehicles or pedestrians, take the initiative to give way. (4) When driving or crossing the road in rainy days, you should drive slowly to prevent water from splashing on passers-by. (5) When passing at night, it should be actively converted into a low beam lamp. (6) Don't spit or throw things out of the window. (7) Parking vehicles in permitted or designated areas.
60. What are the civilized manners of motor vehicle seating arrangement?
(1) Self-driving: If a full-time driver drives, the VIP seat should be the right seat in the back row and the left seat in the back row; If a friend drives his own car, the guest should sit in the co-pilot seat to show respect for the host. (2) Take a taxi: When there are less than three guests, you should sit in the back row. (3) Take the bus, CMB or van: the seat behind the driver is the most distinguished, and the degree of dignity of the seat behind is decreasing from top to bottom.
6 1. What are the civilized etiquette requirements for taking escalators and elevators?
(1) When taking the escalator, you should stand on the right side, leaving the left passage vacant so that people in a hurry can pass; Should take the initiative to take care of the elderly and children in the same industry to step on the escalator to prevent falling; If you have to cross from the left, thank those who make way for yourself.
(2) When taking the box elevator, you should go out first and then enter. If there is a driver in the elevator, the elderly and women should be allowed to enter first; If there is no elevator driver, you can first enter the car to control the elevator, so that the elderly and women can re-enter the elevator to ensure safety. Get on the bus first and stand as far away as possible. When you don't know your fellow elevator passengers, your eyes should naturally look up at the elevator door; Don't laugh loudly in the elevator, keep quiet.
62. What are the civilized etiquette requirements for flying?
(1) board the plane on time and take your seats accordingly. Keep quiet after entering the cabin. (2) Don't bring oversized luggage and smelly articles on the plane. Pack your carry-on luggage as soon as possible and keep the passage clear. (3) Turn off the mobile phone and other radio equipment after boarding the plane. (4) Don't tamper with the safety supplies and facilities on the plane. When you need to find a flight attendant, you can ring the call bell instead of shouting. Thank you for accepting flight attendant service. (5) When dining on the plane, actively adjust the seat back to the normal position, so as not to affect the dining of the rear passengers. (6) Keep the engine room clean and tidy. When vomiting due to airsickness, use the special vomiting bag on the plane. Try not to take off your shoes during the flight to avoid the smell affecting others; If it's a long flight, put your socks outside after taking off your shoes. (7) After reading the books on board, put them neatly in the front pocket. (8) Don't open the luggage compartment to get your luggage before the plane stops, so as not to hurt people when the luggage falls. (9) Greeting the flight attendants when boarding and disembarking.
63. What are the civilized etiquette requirements by train?
(1) Baggage should be placed with mutual courtesy and convenience. (2) Take the initiative to help the old, young, sick, disabled, pregnant and other special passengers. (3) In the carriage, consciously maintain the environmental sanitation inside the car and throw the garbage into the dustbin; Don't take off your shoes at will and don't put your feet on the opposite seat; Smoking is prohibited in the carriage; Don't occupy the bathroom and bathroom for a long time.
64. What are the civilized etiquette requirements for taking a bus?
(1) Wait in line, get off first and then get on, and politely let women, the elderly and children get on first. (2) Follow the guidance of drivers and passengers. (3) Give seats to the elderly, the sick, the disabled, pregnant women and passengers with children. (4) Maintaining the environmental sanitation of carriages and stations; In rainy and snowy days, properly place your own rain gear so as not to affect others. (5) Passengers who get off later should take the initiative to give way to those who get off first.
65. What are the civilized etiquette requirements for taking a taxi?
(1) It is advisable to park on the side of the road to avoid affecting public transportation. (2) When getting on the bus, the elderly or women should get on first; When getting off the bus, young people or men get off first. (3) Keep the car clean. Don't spit or throw debris outside the car. Put it in a tissue and take it with you when you get off the bus.
66. What are the civilized etiquette requirements for cycling?
(1) Consciously abide by road traffic safety regulations, traffic signals and traffic signs.
(2) comity to pedestrians, red light does not cross the line, yellow light does not grab the line.
(3) Enter and exit the manned door and get off to show respect.
(4) Make a gesture before turning.
67. What are the civilized etiquette requirements for pedestrians?
(1) Follow traffic lights, signs and markings. (2) Please ask the elderly, ladies and minors to walk on the inside away from the motor vehicle lane. (3) Many people should take the initiative to avoid others in parallel.
68. What are the civilized etiquette requirements for asking for directions and receiving guidance?
(1) When asking for directions, you should take the initiative to keep a proper distance from the other person, address them appropriately according to their age, gender and other characteristics, apologize for disturbing them, and then clearly and concisely explain your intentions. Thank you for your reply. If the other person is unclear or uncertain, you should also express your gratitude, ask others and don't pester them.
(2) When receiving instructions from others, pay attention to the requirements of the other party and indicate the traffic route or the means of transportation to be taken; If the oral expression is not clear, you can lead the way with the consent of the other party. If you are not clear or sure, you should apologize and ask others for help.