The negative comments of Taobao have a great influence on the sellers of Taobao stores. Some people may be heartbroken after receiving bad reviews, because they care too much and must care. If your product is good, think about it.

When everything else is done, if there are several bad reviews, will it directly affect the store? Consumers will not buy what they should buy, and even repeat customers will leave one after another. It's not that your products are not good, but that bad reviews do have a great influence on consumers' psychology.

Taobao rule-breaking promises:

1. If the seller violates one of the following commitments, it shall pay the buyer 5% of the actual transaction amount of the goods as liquidated damages, with a minimum of 1 yuan and a maximum of 30 yuan. If the seller fails to manually intervene on Taobao after the buyer initiates a complaint, and takes the initiative to pay the liquidated damages before confirming the complaint, 3 points will be deducted each time except the liquidated damages.

2. Except in special circumstances, after the buyer pays, the seller fails to deliver the goods according to the agreed delivery time (unless otherwise agreed by both parties).