Government Wiki is the application of Wiki technology in government governance. By supporting open document editing technology for community collaborative creation, the application of Wikis in government governance facilitates citizens' collective collaboration and collaborative interaction with the government, and will effectively promote public participation in social public affairs in the Innovation 2.0 era. The application of the new generation of information technology represented by Wiki in government is promoting the government's transformation from a production paradigm to a service paradigm. The Wiki model has been noticed by leading government managers at home and abroad, who are also trying to use Wiki technology in government governance to improve work efficiency, deepen public participation, and enhance public service capabilities, including the United States Patent and Trademark Office patent review and Beijing Urban Management’s open knowledge management based on the government wiki.

Wiki is an online open hypertext editing technology that supports community-oriented collaborative writing. Based on Wiki technology, through the online participation of global netizens in the joint compilation, modification, and improvement, Wikipedia is also known as the "Encyclopedia of the Innovation 2.0 Era" and "The People's Encyclopedia." The wiki model and its related Web2.0 technology may bring about a new wave of information revolution, and have an important impact on various Internet-related products and services. As a new open participation and knowledge management cooperation model, the wiki model helps stimulate group wisdom and social cohesion, and promotes sustainable innovation based on open knowledge management. It is a typical Innovation 2.0 model.

The widespread application of the new generation of information technology represented by government wikis will promote changes in government governance. The Wiki technology that supports multi-person collaborative creation is applied to the government governance process to form a new form of government governance, namely Wiki government. The interaction and development of the new generation of information technology and Innovation 2.0 have driven this transformation. The application of the new generation of information technology represented by Wiki has made democratic participation more diverse, the social collaboration ecology has become more networked, and the process of gathering wisdom of the people has become more convenient; and the processes of user innovation, open innovation, collaborative innovation, and mass innovation , can drive all parties to work together to create participation, bring together wisdom from all aspects of society, cultivate and highlight more citizen innovative talents, stimulate citizen pride and social responsibility, and enhance the relationship between the government and citizens, and between citizens. The relationship of trust and cooperation between them shapes the awareness of interests and collaborative governance.

Based on Wiki’s open knowledge architecture, the new generation of information technology in the Innovation 2.0 environment is changing from supporting dialogue and discussion to supporting action and creation, from supporting negotiation (Deliberation) to supporting collaboration (Collaboration), government affairs The application of Wiki further promotes the cooperative democratic form of the Innovation 2.0 era and the new form of government governance of Wiki government.

Wiki government represents a more flexible, collaborative, efficient, and up-to-date institutional arrangement. Encouraging, coordinating, and structuring citizen participation through technological means can make government both open and effective in solving today's complex social and economic problems. WikiGovernment is open, agile government that operates to serve its citizens. The Wiki government has broken away from the controlling role of "controlling society". Instead, it works with citizens to find solutions to problems by maintaining certain procedures such as voting and collaboration and protecting citizens' rights. In this process, the Wiki government also assumes the role of motivation, mediation, coordination, and adjudication, so that the generation of policy plans can be more in line with the requirements of justice and fairness, while ensuring the execution of procedures. In the process of program execution, public collaboration technologies and social tools such as wikis play an important role. Open design and visualization technology make cooperation within the government and between governments, enterprises and citizens more convenient. The application of points, honor awards and social tools can be more convenient. Effectively stimulate citizens’ sense of pride and social responsibility, and achieve higher-quality governance output. Wiki government can apply the Wiki model to a wider range of public domain management areas.

The basic characteristics of Wiki government can be summarized as follows: First, "citizen-centered". Emphasis on equal democratic self-recommendation and participation; second, open decision-making.

Break the original relatively closed government management model, recognize the wisdom and strength scattered in every corner of society, and encourage external cooperation and participation in the decision-making process; third, cooperative governance. Create a good social collaboration ecosystem, emphasize the shaping of public values, and form a new pattern of cooperative governance among multiple entities including the government, market, and society; fourth, mass innovation. Innovate the knowledge generation, collection, management and sharing model with public participation, form group intelligence, stimulate public wisdom, promote the emergence of innovation, and promote the continuous improvement of public decision-making and public governance capabilities.

Reference materials:

Wang Lianfeng, Song Gang. Cooperative democracy under the perspective of Innovation 2.0: from consultation to collaboration - taking the "I Love Beijing" government wiki as an example [J]. E-Government, 2015, (4): 73-81

Song Gang, Dong Xiaoying, Liu Zhi, Zhao Wenyang, Zhao Yunfeng. Design and application of government wiki system based on open knowledge management [J]. Office Automation, 2015, (1): 40-48.

Song Gang, Wan Pengfei, Zhu Hui. From government wiki to wiki government: cooperative democracy from the perspective of Innovation 2.0 [J]. Chinese Administration, 2014 (10): 60-63