How to write a personal work summary for a ktv foreman? A summary is a comprehensive and systematic summary of a period of study, work or its completion. It can improve our ability to find problems. Come and write one quickly Let’s summarize. Let me take you to read 5 examples of ktv foreman’s personal work summary. I hope it can help everyone!
Ktv foreman’s personal work summary 1
Looking back suddenly, I am filled with emotion . I would like to thank leaders at all levels and colleagues for their guidance and care during these nearly eight months of work. Let me learn a lot of valuable things, let myself continuously improve in my daily work, and constantly improve my ability to do things. The ideological place is becoming more and more mature, and the comprehensive quality has risen to a new level. It gave me a better overall workout. The job of a waiter may seem inconspicuous, but the responsibility is heavier than Mount Tai. Everything prompts me to continuously work hard to learn and master new knowledge, strive to nip problems and complaints in the bud, and resolutely prevent the situation from expanding.
Consciously support and support the company's policy decisions and implement the relevant instructions of the leadership. It just so happens that there is an opportunity for promotion now. I hereby recommend myself to all leaders, and I am confident that I can take this position well. The foreman plays the role of coordinating the upstream and downstream, and does some trivial chores every day. It is my most important task to straighten out the relationship as soon as possible and get into work. It is my responsibility to fully cooperate with the supervisor's daily work. This requires me to have a strong work awareness, a correct work attitude, improve work efficiency, and strive to be comprehensive. In line with the principle that customers are God, we do not allow any mistakes in our work. This requires us to do our best in all aspects, think of solutions to any problems that may arise, strictly demand ourselves, and innovate management methods. The first thing to focus on is employee psychology. When I first took up a grassroots management position, how to manage, perform well, and unite this team became my most pressing issue. The management methods of managers are related to the excellence of the entire team, and also highlight the ability of managers themselves to control the overall situation. Ability and charisma. I pay attention to the following aspects in my daily management work:
1. Strive to break down the systems and mechanisms that are not conducive to team growth and improvement of business levels.
2. Pay attention to the hobbies and specialties of employees, and try to deploy employees to appropriate jobs to achieve the goal of people doing their best.
3. Pay attention to employees’ suggestions and opinions on the workplace and adopt reasonable suggestions.
4. Use heart-to-heart chats during breaks to understand the psychological dynamics of employees, actively guide employees’ thinking, and encourage employees to work hard and make progress. Analyze a series of problems and contradictions faced by employees and promote healthy physical and mental growth. Second, strengthen detail services to achieve perfect standards. The principle that details determine success or failure has been fully confirmed in the process of practice. Some entertainment workers believe that "those who achieve great things are free from trivial details", but the fact is exactly the opposite. The entertainment industry is of a special nature, which stipulates that practitioners must have good In addition to mentality, they must also achieve "three diligences". Therefore, service staff must have keen insight, think what guests think, do what guests do, and provide guests with value-for-money services at a professional level. . But it is very difficult to really do this. Even so, we still have to try our best to do it well. My personal approach here is:
1. By paying attention to the guests' speech and behavior, Determine their needs and provide personalized services. What should be paid attention to here is the tone, expression, movements, etc. of the guest's speech.
2. Serve attentively, strive for perfection in every gesture and smile, and present guests with a beautiful enjoyment.
3. Cultivate employees' attention to details, both in life and work. In particular, errors that occur when employees provide detailed customer service must be clearly pointed out and corrected so that employees can develop good habits, which is beneficial to both public and private interests.
4. We must strictly establish the concept of "perfection" and never have the idea of ??"trying our best". This does not mean forcing employees to achieve perfect standards. This is unrealistic. What this refers to is stipulating that employees should pursue Perfection is the goal and unremitting efforts! We must provide targeted services to special guests. Our services must reflect humanized services, strive for excellence, and create a comfortable feeling for guests. I have very little experience now, and there is a lot to wait for. When I study, I will inevitably make mistakes. I will take warning from the problems that exist now. If I want to achieve good results, I have to rely on myself to do it down-to-earth and redouble my efforts and dedication. I always firmly believe that luck is worse than relying on luck. Strength speaks. I will gradually increase the intensity of execution, restrain myself with stricter standards, and constantly improve my cultural knowledge and social common sense. The smooth development of daily work is inseparable from the support of company leaders and colleagues. The company is a big family. It is achieved through everyone's hard work. I will definitely go all out in my future work and work with my colleagues to contribute my greatest strength to the glory of the big singer. Finally, I sincerely thank all leaders for their trust, guidance, supervision and help in me.
I will seriously sum up my experience, carry forward my achievements and overcome my shortcomings, make persistent efforts, climb to new heights, and live up to expectations. I will work with my colleagues with a hundredfold confidence and full enthusiasm for work, work diligently, pioneer and innovate, and become a big singer. make due contributions to its development and growth.
KTV foreman personal work summary 2
I am ______, general manager of ____ hotel and KTV. Under the leadership of Chairman ______ and ____ headquarters, I lead the hotel All employees of KTV and KTV should complete various operation and management indicators set by the head office, jointly improve the service quality, management level and economic benefits of hotels and KTV, establish the business plans, development plans and operating policies of hotels and KTV, and formulate hotel, KTV KTV's operation and management objectives and direct its implementation.
1. Preside over the formulation and improvement of hotel and KTV rules and regulations, establish and improve the internal organizational system, coordinate the relationship between various departments, and establish a reasonable and effective internal operating mechanism.
In order to gradually integrate the daily operations of hotels and KTVs into a management system with planned, guided, tracked and summarized work, and effectively integrate planned work and emergency work, Establish clear work goals and require each department to establish a planned work system. Through monthly summarization and planning, all work must be planned and implemented, and implemented according to planned steps. Establish a monthly work reporting system to evaluate the heads of each department through the completion of work.
At the beginning of the establishment of hotels and KTVs, various systems were not complete and perfect. The improvement of the system and the establishment of various working procedures need to be gradually completed through long-term and extensive practice. Therefore, the establishment of the system is also a long-term and complex task. Now this part of the work has been basically completed, and the procedures and processes for various positions in the club have been formulated. The standardization and institutionalization of hotel and KTV management are the foundation for the development of hotels and KTVs. Since the beginning of 2020, the management of hotels and KTVs has clearly stipulated the overall norms and standards of hotels and KTVs, and has successively introduced relevant programmatic and standardized management document.
In terms of target assessment, on the one hand, the assessment is carried out in accordance with the issued assessment implementation methods, and on the other hand, the previous month/quarterly work summary meeting is held every month and every quarter to summarize the actual implementation progress according to the formulated work plan. , put forward the problems that need to be solved, so that all tasks can be implemented by people, and also serve as the basis for the assessment of various departments.
2. Research and grasp market changes and developments, formulate market expansion and pricing systems, propose phased work priorities in a timely manner, and direct implementation.
Market changes are closely related to the development of hotels and KTVs. It is based on this that the club closely follows the pulse of the market and promptly puts forward the focus of work at each stage:
Formulated the 2019 Business Distribution Plan in January Prices and contract versions of guest rooms, long-term private rooms, conference group rooms, and individual rooms for travel groups.
Plan Valentine's Day activities and promotions in February, strengthen financial management, formulate a warehouse management system, and implement separate management of the switchboard and service center.
In March, the preferential policies for areas A and B of Jinhaiyue Hall were adjusted according to quarterly changes, reducing gifts and improving the service functions of area C.
Pay close attention to marketing work, implement hotel and KTV marketing plans, and do a good job in allocating sales tasks. Formulate the work flow and reward and punishment system of the western restaurant. Develop ____membership card regulations.
In April, the job responsibilities of the hotel and KTV departments were improved, the working procedures of the hotel and KTV departments were drafted, preparations for the opening of the swimming pool were carried out, and the layout of the rooftop of the western restaurant was completed. Organize marketing personnel to sell diamond cards and discount cards, and plan Mother's Day activities.
In May, we will prepare new menus, change seasonal dishes, change the service function of Chinese restaurant area C and launch executive packages, strengthen the sales of swimming pools, repair water leakage in guest bathrooms, and ceilings of private rooms in Western restaurants. Wallpaper mold repair, Chinese and Western kitchen floor repair, Chinese restaurant air conditioner dust screen cleaning. Completed the production of outdoor inkjet advertising on the east exterior wall of the Economic Building. Plan discount activities for Children’s Day.
In June, the Chinese restaurant staff will be reorganized, excellent marketing personnel will be re-hired, activities for Dragon Boat Festival and Children’s Day will be carried out, the summer products of Western restaurants will be adjusted, and the printing of hotel and KTV brochures will be completed.
In July, in order to save costs, hotels and KTVs implemented self-purchasing of some supplies. Chinese food increased the promotion of new dishes, and Western food launched selected afternoon tea and summer drinks. Add towels for sale in guest rooms, and color-code disposable items in guest rooms. Started repairs to water leakage in guest rooms.
In August, hotel and KTV elevator spray paintings will be replaced, central air conditioners and boilers will be treated and cleaned with water, and disposable supplies for guest rooms will be re-ordered.
In September, the Chinese food business was stopped in a timely manner based on the Chinese food business situation, and employees were dismissed, suppliers' material returns and asset inventories were carried out around the suspension of Chinese food operations. At the same time, the Western Restaurant carried out Mid-Autumn Festival activities with the theme of climbing up to admire the moon, which achieved good results.
In October, we will do a good job in reception during the National Day Golden Week. At the same time, due to the holding of the Hi-Tech Fair, we will adjust the housing prices in a timely manner and increase our operating income. In order to save energy and reduce consumption, the central air-conditioning opening hours are formulated in autumn and winter.
In November, the replacement of some uniforms in the hotel and KTV was completed, and the fan coil units in the guest rooms were cleaned. At the same time, in order to improve employee accommodation, the employee dormitories were moved from Liantang to Shangbu and the employee shuttle bus was cancelled.
In December, the office was relocated. At the same time, with Christmas as the focus, the hotel and KTV were fully arranged and planned, which basically achieved the expected results.
3. Responsible for the training and employment of middle-level and above management personnel, and supervise the training work of hotels and KTVs. The middle-level managers of hotels and KTVs are the backbone of hotels and KTVs. Cultivating outstanding talents of hotels and KTVs requires a harmonious working environment, recognition of the abilities of outstanding talents, and respect for their personality. At present, hotels and KTVs adopt the principle of employing people according to their ability, putting the wise at the top, the capable at the middle, and the wise at the side, giving full play to the subjective initiative of talents, and strengthening supervision, strengthening restraint, and strengthening management in a responsible attitude towards subordinates.
Training is of great significance for hotels and KTVs to adapt to changes in the environment, meet the needs of market competition, meet the needs of employees' own development, and improve the efficiency of hotels and KTVs. Through training, employees' skills and comprehensive qualities can be improved, thereby improving their work quality and efficiency, reducing errors, reducing costs, and improving customer satisfaction; employees can understand and master the work they do at a higher level and enhance their work confidence. To this end, the club carried out a large amount of training work in 2019, requiring all departments to formulate training plans every month. Taking the second quarter as an example, the cumulative training time was 242.5 hours, including 101.5 hours in April and 67.5 hours in May. In June it was 73.5 hours. The department's average training courses are 6 per month, and the average monthly training class time per person is about 8 hours, which is close to the upper-middle level of the training class index of excellent enterprises.
Hotels and KTVs have initially established a unified trainer system. The Human Resources Department has strengthened the ability guidance and training for basic trainers, and organized centralized "training skills practice courses" and some basic management knowledge and expertise. knowledge courses. Increase the intensity of training and examinations and organize the preparation of ***12 test papers for various positions in Western restaurants, front offices, housekeepers, financial cashiers and other departments. This will lay the foundation for future assessments such as regularization, transfer, and promotion of each position.
4. Mobilize employees to work together and do a good job in democratic management; care about employees' lives and constantly improve employees' working and living conditions.
1. Set up a general manager’s mailbox and establish a communication channel between employees and the general manager. Since the establishment of the general manager’s mailbox, the club has received 12 *** complaints in the following areas throughout the year (see the picture below):
In response to the work uniform issues mentioned by employees, the housekeeping department was immediately asked to Customized summer uniforms for the engineering department.
In response to complaints and employee appeals against individual departments and employees, hotels and KTVs immediately launched investigations and promptly eliminated unqualified personnel.
In response to employees’ common complaints about poor food and inconvenient commuting, the club took the following measures: First, it promptly adjusted the employee dormitories and moved them from Liantang, which is half an hour’s drive away, to Shangbu Industrial Zone. , currently employees only need to walk for ten minutes to and from work, and are not subject to shuttle bus time restrictions. Employees’ rest is fully guaranteed, which is fully recognized by employees.
Secondly, employee food is also a more prominent issue. Originally contracted to Zhenghefeng Restaurant, in order to maximize profits, most of the food provided to employees by the restaurant was the leftover and overstocked food in the sales area. Not only did it taste bad, but it even turned out to be spoiled. Employees generally reported that they were not full, could not eat well, and were depressed at work. It is also one of the reasons for the high employee turnover rate. In order to change this situation, the club leadership decided to open employee meals in the office area on the 26th floor after discussion. Since the meal was opened on December 6, the food has been well received by employees because of its cleanliness and delicious taste.
Thirdly, in response to the continuous strengthening of the Shenzhen Special Economic Zone's enforcement of labor laws this year, the club has strengthened the management of employee employment procedures and labor contracts, and purchased social insurance for each employee in accordance with relevant regulations. Although this will cause a small increase in wage costs, it also plays an immeasurable role in improving employees' sense of belonging and avoiding potential legal risks.
Through the implementation of the above measures, it can be seen that the club's staff turnover rate reached the lowest in December, only 4%. And gradually established a fast and effective communication channel between employees and the general manager.
2. Carry out employee cultural activities as much as possible according to existing conditions, organize employees in different departments to visit Dameisha and Wutong Mountain, hold employee tea parties, etc., to enhance corporate cohesion. An employee birthday party is held every month to celebrate the birthday of that month’s employees in the form of a big family, giving sincere blessings and enhancing employees’ sense of belonging.
3. Regularly prepare and publish the hotel and KTV internal magazine "Window of ____", update the employee promotion window on a monthly basis, and establish a communication bridge between the hotel, KTV and employees.
The above are the various tasks I was responsible for during my tenure as the general manager of ______ Hotel and KTV this year. Due to the heavy workload, it is inevitable that there will be oversights and deficiencies in the work. We kindly ask the company leaders to criticize and correct us.
KTV foreman’s personal work summary 3
It is not difficult to manage a KTV. If you want to manage a KTV well, you must achieve a certain level of social and economic benefits. That is to say, the scientific institutionalization of management, standardization of service, high-quality operation, brand efficiency, etc. need to do a lot of work. As a manager, in the face of understanding the objective reality, you should perform management functions such as decision-making, organization, command, coordination, etc., so as to make the KTV venue Form the maximum reception capacity and ensure the dual benefits of the place.
The management of KTV venues must be based on the specific internal environment, that is, the objective premise of the actual internal situation, and carry out the management of organizational structures, the establishment and improvement of rules and regulations, and the management of service quality. Management of on-site operations, construction of corporate culture, etc.
(1) Organizational construction and management. As an enterprise, it must organize and manage its human, material and financial resources. As a service industry, KTV is characterized by large and complex businesses and a variety of materials. In order to ensure the orderly progress of operations. It is even more necessary for us to reasonably and effectively divide the responsibilities and authorities of each management level and business level within the organization. The construction and management of the organization mainly start from two aspects. First, form the organizational structure and management system of the KTV venue.
That is to set up the KTV organizational structure, the establishment of positions and the establishment of job responsibilities, the division of business and authority of each position, the arrangement of teams, the allocation of management personnel, etc., to carry out reasonable and effective settings so that there are people to do and manage all the big and small things on site. ; The personnel equipped know what they should do, how to do it, and to what extent they can do it so that they do not exceed their own scope and the personnel will not be idle; secondly, reasonably and effectively combine and deploy KTV's human, material, financial, information, etc. Resources, the operation of KTV cannot be static. It will change with seasons, climate, external competition and other conditions. It is divided into off-season and peak season. This requires managers to master the operating rules of KTV. Reasonable regulation of on-site resources will be carried out based on factors such as consumer psychology. So that existing resources will not be wasted or exhausted. In short, the meaning of organization is to ensure that on-site business is carried out in a reasonable, scientific and orderly manner.
(2) Establish a complete set of rules and regulations. "Nothing can happen without rules." As an enterprise, just like a country, it must have standardized and complete systems to ensure the organization of the place, service quality standards, and promotion plans. The control methods, personnel management, personnel training and quality requirements, equipment and facilities, consumable materials, business objectives and other items should be confirmed in a clearly stated form, so that personnel can follow rules and laws to follow, and know What should be done and what should not be done, on the other hand, focus on the details, that is, formulate specific systems, such as business activity recording system, attendance and shift handover system, service quality evaluation system, sanitation system, behavioral code requirements, article use system, The item inventory and inventory system, personnel examination and inspection system, financial system, personnel management system, reward and punishment system, promotion system, personnel training system, welfare system, cashier system, etc. should be stipulated in clear text one by one. The main purpose of formulating the system is Ensure coordination among personnel in various positions so that work can be carried out in a standardized and fair manner.
(3) Supervision and management of on-site operations. The operation of a KTV enterprise must involve on-site affairs, and on-site affairs require someone to manage them. The most important thing that a manager must do every day is to supervise and manage on-site operations. On-site work is mainly divided into three parts. First: Pre-shift preparation: Host a pre-shift meeting to summarize and analyze the work of the previous day, and allocate the work of the day. Check whether the employee's appearance and mental state meet the job standards; second: patrol work in the class, inspect the site to understand the needs of the guests, in order to prepare first-hand information for promotion, and conduct inspections on the operation and service quality of the employees. Evaluate and test in order to make decisions and improvements. Pay attention to existing problems in operations at any time, and solve and correct them in a timely manner; Third: Summary and evaluation work after work. Conduct a scientific and systematic evaluation of the day's labor, summarize experience, and propose improvement plans. In short, on-site labor management Work is the top priority. As a manager, you must proceed from reality, give full play to your management talents and wisdom, and conduct reasonable and effective management of the site.
(4) Corporate culture construction, what is corporate culture? It refers to a value concept that is formed by an enterprise through cultivation, advocacy, and shaping in the process of its own business development and is shared by employees. , basic beliefs and codes of conduct, why are they so important? Successful companies must be backed by excellent corporate culture, such as McDonald's QSCV principles (quality, service, hygiene, value) Haier's sincerity lasts forever, such as Radix's health , safety, joy, etc. It can be seen that corporate culture is of great significance in the development of enterprises. To do a good job in corporate culture requires building the management team, shaping and cultivating the internal and external environment, comprehensively improving the quality of employees in all aspects, etc. in the process of operation and management. In short, if an enterprise wants to become bigger and stronger, it should do a good job in cultivating corporate culture from beginning to end.
While doing a good job in internal management, as a manager, you should look to the outside, that is, aim your eyes at the market, to expand the market, develop service products, so as to improve the business performance of the place and create a good environment. Benefit This is business work. The main contents are market research, marketing, and brand building.
(1) Establish a market research mechanism and conduct market positioning. The KTV market is constantly changing and developing. Today you may be busy, but tomorrow you may face closure. Therefore, it is necessary, purposeful and systematic to collect tickets, record, organize, analyze and summarize the consumer demand and promotional activities of the KTV market. information.
KTV market research mainly starts from the market environment, consumer psychology, competition in the same industry, etc., and then analyzes and summarizes the results, makes trend predictions, and positions the consumer group based on its own actual situation.
(2) Determine the target market and adopt effective marketing strategies. Different places have different consumer groups. Nightclubs are mainly business guests, and self-service KTVs have mostly consumer groups. Even if they are both self-service KTVs, they have different consumer groups. Consumer groups, such as Ledi, are mainly students during the day, while nightclubs tend to be more successful people with successful careers. As a venue, it is very important to know where your guests are, their consumer psychology and consumption habits. This is the target market. Once the target is clear, we can adopt some targeted strategies to promote consumption. Such as product and service innovation strategies, price strategies, personnel promotion strategies, etc., are conducive to improving business performance and promotion strategies.
(3) Import the KTV entrepreneurial image recognition system to create a brand. Corporate image generally refers to creating a good image, highlighting advantages, showing the good side to consumers, and letting consumers know the benefits and benefits of the enterprise. What makes a difference. This aspect of work mainly starts from three aspects: ① Concept shaping includes letting the public know the company's business philosophy, corporate culture, management principles, development direction, code of conduct, corporate spirit, and corporate personality. ②Visual experience such as: trademark, company image, corporate shape, standard colors, basic composition, corporate logo, product design, etc. ③ Behavior direction: a. Internally, employee training, reward and punishment promotion system, decision-making behavior, working atmosphere, employee benefits and remuneration; b. Externally, market research, advertising, promotion strategies, public welfare activities, etc. In short, the purpose of implementing corporate image recognition is to better Promote the company, establish the company's image in the public mind, improve the reputation and popularity of the place, and create a brand.
In short, business management work is complicated and complicated. As a manager, you must have good management quality and management level, be good at using your talents and wisdom in daily management work, and engage in management. Work.
KTV Foreman Personal Work Summary 4
Time is rushing, and the semester is over again. Looking back on the class work this semester, I feel a lot of emotion. This semester, I still pay great attention to class construction, because only a good class style can cultivate students' interest in learning and guide students to develop good behavioral habits. This semester, I will still use the school's moral education plan as a guide, classroom teaching and educational practice activities as a carrier, student development-oriented, and combined with the actual situation of the students in this class to carry out a lot of detailed work. Through these six months of strict requirements and intensive training, the good class style and study style of this class have been further consolidated. The correct collective public opinion has been deeply rooted in the hearts of the students, so the students already have a strong sense of collective honor and responsibility. I will talk about the work carried out this semester from the following aspects:
1. Summarize experience and improve management
I have taken over this class since the third grade, and the students have already been very fond of me. With a better understanding, the effect of using previous education methods alone will not be too obvious. Therefore, at the beginning of the school year, I calmed down and summarized the results of managing the class in the previous year, as well as the shortcomings, and formulated feasible plans. methods and management models.
2. Daily class work and routine management
In the routine management of the class this semester, I still focus on the cultivation of students’ behavioral habits, focusing on safety education and safety behaviors Focusing on training, we mainly implement the following aspects of work.
1. Make good use of class meetings to provide ideological education to students.
In the first class meeting of the semester, I will always study the "Daily Behavior Standards for Primary School Students" and "Code for Primary School Students" with the students *** to let them clarify the requirements for this semester; in every class meeting every week, I will first ask the class cadres to summarize the situation in the class last week, and then I will praise the things that have been done well, such as good people and good deeds, etc. Suggest areas for improvement and conclude with goals for the week. This allows students to have a clear goal and work towards it.
In addition, the basic task of the class teacher is to educate students ideologically and morally so that they can develop comprehensively and healthily physically and mentally. In addition to studying, I think it is more important to teach them to understand the world, distinguish right from wrong, and learn how to behave. Therefore, in the class meeting, I also combined the content of "Speech under the National Flag" and made corresponding arrangements in the class meeting.
2. While focusing on student learning, we should also strictly focus on the construction of "civilized classes" evaluations. Educate students to pay attention to the discipline and safety issues of group gathering and riding, and cooperate with the school in various tasks.
3. Guide students to produce posters for each issue.
3. Guidance and development of class activities
As the saying goes: A train must be driven by the front of the train to run fast. In the same way, to lead a class well, the role of class cadres cannot be replaced by teachers. Therefore, I pay special attention to the selection and training of class cadres in class management.
1. Strengthen the ability of class cadres Cultivation, enhance their work ability and ownership spirit, and further enhance students' sense of service and competition. At the beginning of the semester, I reorganized the team of class cadres. In order to be fair and impartial, I first asked all the students in the class to recommend the list and publicly voted. Every week, I urge the squad leader to hold a class cadre meeting, where we summarize the existing problems in the class last week and discuss how to solve the problems; the direction of this week's efforts. Their leadership skills have been greatly improved.
2. Instruct class cadres to formulate a semester class activity plan based on the actual situation of the class. In addition to implementing the school activity plan, student leaders are boldly guided to try self-management and self-education. All activities are independently designed and hosted by students, with teachers only providing some guidance and supervision.
3. In each class meeting, in addition to assigning school tasks and requirements, students are often asked how to seize the time to study and how to choose effective and good learning methods.
4. Get in touch with parents and department heads.
1. Contacted most of the parents of the students in the class through phone calls, writing messages in homework registration books, etc., and conducted effective exchanges and communication, so that parents could understand their children's situation at school, and maximize the Ensure the continuity and consistency of school education and family education to the maximum extent possible.
2. As a class teacher, I also pay attention to maintaining close contact with teachers of various subjects, keeping abreast of students' ideological trends and habits in study and life, and taking timely and effective measures to guide students to correct bad behaviors and habits.
5. Achievements:
Through the efforts of me and the whole class, we have also achieved gratifying results this semester: we have achieved one "five-star" model class and three " /p>
The title of the "Four-Star" Model Class was maintained throughout the year, and I was named the outstanding class teacher in the town. During the Shuxiang Campus Reading Festival, my class's textbook play "Fox Fake Tiger Power" won the second prize in the entire grade; the broadcasting exercise won the second place in the grade; Bin Meishan was named an outstanding student in Nanhai District.
However, there are still some shortcomings in the work, such as paying attention to students' personalized development and guiding students' psychological development. These need to be continued to be paid attention to in future work and take practical and effective measures. measures to be corrected.
KTV foreman personal work summary 5
A year has passed in the blink of an eye. Now I will briefly summarize my main work as a KTV foreman during this year, including the following three important points:
①Assist the department manager in the daily work of the KTV private room reservation department
②Reasonably arrange the private room service and shift change of KTV floor attendants
③ Cooperate with superior leaders to do various reception work at KTV venues, private room reservations, etc., handle problems promptly during work, and report difficult problems to superior leaders in a timely manner
First, let’s take a look at this KTV In the foreman's year-end work summary, he assists the department manager in the main tasks that need to be completed in the daily work of the KTV private room reservation department.
In order to better assist the department managers in their daily work during this year, the KTV foreman must report the day's operation status to the superior leaders every day. There are no special circumstances in which we do not ask for leave casually. In order to live up to the expectations of our leaders and not affect the normal operations of the company, the KTV foreman works tirelessly to go to work every day (except for special circumstances).
Next, let’s take a look at the important work of the KTV foreman in KTV employee management:
The arrangement of KTV private room attendants is a very important task, and the shift change of floor attendants Being on duty is especially important.
It is not a simple matter for the waiters to do the work in the KTV venue without delaying their rest time. This work is completed by the KTV foreman. In this aspect, the KTV foreman usually tries his best to do everything he can't do and nothing he can't think of. This enables every staff member to devote themselves enthusiastically to service work without any worries and face guests with a new attitude every day.
Finally, let’s take a look at the last part of the KTV foreman’s year-end work summary. Cooperate with superior leaders to do various reception work at KTV venues, private room reservations, etc., and deal with problems in a timely manner if problems are discovered during the work. Difficult issues should be reported to superiors in a timely manner
As a foreman, the most important job is to cooperate with the department manager in uploading and distributing difficult issues. Places like KTV may encounter various emergencies and guest complaints every day, and the handling of these matters is usually completed by these KTV foremen. I will gradually increase the intensity of execution, restrain myself with stricter standards, and constantly improve my cultural knowledge and social common sense. The smooth development of daily work is inseparable from the support of company leaders and colleagues. The company is a big family. It is achieved through everyone's hard work. I will definitely go all out in my future work and work with my colleagues to contribute my greatest strength to the glory of the big singer. Finally, I sincerely thank all leaders for their trust, guidance, supervision and help in me.
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