1. Customer demand orientation: Haidilao focuses on customer needs and experience, and they recognize the importance of customer satisfaction to the catering industry. By providing quality service and continuous improvement, they can win more customers and maintain a sustained competitive advantage.

2. Brand image and reputation: Haidilao is famous for its good service, enthusiastic service and service experience. They not only focus on the taste and quality of the food, but also the service environment and customer experience. By providing unique service and a comfortable dining environment, they have earned a good reputation and a loyal customer base.

3. Competitive pressure: Competition in the catering industry is fierce, and customers have many choices. In order to attract more customers and retain them, restaurants need to continuously improve and improve service quality. Haidilao is aware of this and continues to explore better ways to serve customers to maintain a competitive advantage.

As for why other restaurants are not willing to spend the energy to explore better service methods like Haidilao, there may be various reasons:

1. Resource limitations: other restaurants may Facing limitations in funds, manpower and time, it is unable to invest a lot of resources to improve and enhance service levels like Haidilao.

2. Business philosophy and positioning: Different restaurants have different business concepts and positioning. Some store owners may focus more on cost control and profit maximization and less on improving service quality.

3. Lack of awareness and understanding: Some restaurants may not realize the importance of service quality in attracting and retaining customers, or lack the correct methods and ideas to improve service quality.

It should be noted that the above are just some possible reasons and do not apply to all restaurants. Different shop owners and catering companies have their own business strategies and decision-making basis.