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How to deal with complaints about intellectual product infringement on JD.com stores?

Jingdong Platform Rules

Improper use of the rights of others refers to trademark infringement other than counterfeiting, copyright infringement other than piracy, and patent infringement and other acts that infringe on the legitimate rights and interests of others. Points will be deducted according to the severity of the circumstances. If the circumstances are minor, 8 points will be deducted each time. If the circumstances are serious, 25 points will be deducted each time. If the circumstances are particularly serious and cause a major impact, 100 points will be deducted each time. .

Including but not limited to the following situations:

The seller improperly uses the rights of others in the product information, pictures or store names and domain names used;

The seller is suspected of improperly using other people's trademark rights, copyrights, patent rights and other legal rights when selling goods;

The product information published by the seller or other information used causes confusion, misunderstanding or unfairness among consumers. compete. Complaints made by the same right holder against the same seller within 3 days will be deemed as one complaint.

In the event of any infringement that violates the provisions of this article, JD.com has the right to remove or delete products or information posted by sellers that improperly use the rights of others. At the same time, JD.com has the right to take measures such as store blocking, Market supervision measures such as store closures and restrictions on product launches.