ZTO Express national unified customer service hotline: 95311

Other contact information:

Address: No. 1685, Huazhi Road, Huaxin Town, Qingpu District, Shanghai

Postal code: 201708

With the opening of the "95311" customer service hotline, the customer service system construction of ZTO Express' entire network has been further improved, and the customer service process will change from passive to proactive. Customers will enjoy "one-stop" self-service ordering, business consultation, express inquiry, complaint handling and other services before, during and after sales.

Extended information:

Business scope

1. Domestic express delivery and international express delivery (except for the specialized business of the above postal enterprises), engaged in maritime, aviation and land international cargo Transportation agency, warehousing services, handling and loading services, domestic cargo transportation agency.

2. Corporate image planning, marketing planning, public relations activity planning, corporate management consulting, business information consulting, supply chain management, machinery and equipment leasing, sales of machinery and equipment, mechanical and electrical products, electronic products, communication equipment, Clothing, shoes and hats, office equipment and supplies, design, production, agency and release of various advertisements.

With the opening of the "95311" customer service hotline, the customer service system construction of the entire ZTO Express network has been further improved, and the customer service process will change from passive to proactive. Customers will enjoy "one-stop" self-service ordering, business consultation, express inquiry, complaint handling and other services before, during and after sales.

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