Amazon sellers need to maintain four types of intellectual property rights: Copyright, Trademark, Utility Patent and Design Patent. In time, take the following measures.

The countermeasures that can be taken are:

1. When Amazon notifies the seller of infringement, the seller must actively respond.

2. Browse content guidelines and anti-counterfeiting policies.

3. Find products or related listing information that violate intellectual product laws and Amazon policies.

4. Contact the intellectual property owner and talk to them directly. They are usually easier to communicate with than lawyers. If the intellectual property owner cannot be found, contact the legal representative mentioned in Amazon’s account suspension notification email.

5. Provide a list of suppliers and their contract terms.

6. Request the intellectual property owner or agent to withdraw the complaint.

7. If the intellectual property owner or his agent does not respond, then contact a lawyer for help.

8. If the seller can afford the cost of having his account suspended, he can wait until the matter is resolved with the property owner before writing a specific improvement plan (POA).

9. Write an action plan, including the property owner’s agreement to withdraw the complaint.

10. If the complaint is not withdrawn, submit a detailed list of steps to Amazon indicating what steps the seller and its own lawyers will take to avoid future infringements or to prove that the complaint is unreasonable.

11. Check quality management measures and train employees to identify products and listing types that are prone to infringement.

12. Remove or clean up all inventory products that have caused the Amazon account to be suspended and products that are prohibited from being sold on the platform.

Extended information:

Amazon return policy:

Amazon promises that except for some special products, within 30 days from the time of delivery of the product, if the product and packaging are maintained It is sold by Amazon in its original condition and complete with accessories, and we will provide a full refund service. Depending on the characteristics of various products, the specific implementation details of the return policy vary. Please refer to the return and exchange policy of the product.

Returns will not be processed in the following cases:

1. Any product not sold or distributed by Amazon;

2. Any product with quality problems, but Except for those that have been used;

3. Any goods that have quality problems due to abnormal use and storage.

Reference source: Baidu Encyclopedia-Amazon