The following is my opinion based on my own experience:

There are many models of stepper motors and various driver models. Unless you meet the manufacturer, no one can answer your question.

Due to my hobby, I have played with (designed and produced by myself) a variety of stepper motor drivers, each of which can drive a variety of stepper motors (same number of phases, same step angle and size) different sizes).

When it does not rotate but only vibrates, use the following methods to check or solve it:

1. Are there any wrong connections between A+, A-, B+, and B-? Connect A+ and Try swapping A- (swapping B+ and B- will also work);

2. Reset the subdivision and try again (M1, M2, M3), try several subdivision modes, one Test one ground;

3. S1, S2, and S3 in the picture are supposed to adjust the braking current, but if you are setting the driving current, try several levels from low to high;

4. Try lowering or raising the input voltage of the driver appropriately within the allowable range.

Generally, after testing the above four methods one by one, the driver can drive large and small stepper motors.